A unique opportunity to live with nature, the beach and the sea in one of the most traditional destinations in Mexico. Waking up with the views of the Bay of Puerto Vallarta and say goodbye to the day admiring the sunset on the horizon, is part of the experiences that live in Grand Park Royal Puerto Vallarta. Waking up with the views of the Bay of Puerto Vallarta and say goodbye to the day admiring the sunset on the horizon, is part of the experiences that live in Grand Park Royal Puerto Vallarta.

Property Information

Total available rooms and suites: 226


Resort Details


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 4035 reviews
  • 1.0 star tripadvisor rating
    This resort lacks accountability and does not look out for its guests

    My passport was stolen at this resort and hotel management did not take any responsibility or offered support in resolving this matter. I'm sharing my experience for future visitors to be aware and safeguard their belongings. I stayed at the Grand Park Royal - Puerto Vallarta in April 2024. While the accomdations were average, what really made this experience horrible is a day after checking out of our accomodation I realized I had left my passport behind in the hotel room security box. My family member and I reached out to the hotel, and we both were told housekeeping checks the security box before turning over the room to the next guest. What created distrust in the resort was staff did not even bother writting down my contact information nor did they actually follow-up with maintenance staff to ensure the passport was missing. I find it very uneasy to know housekeeping has access to security boxes at any time, and therefore, even after I set a code for the box, they were able to open it and "check". A few days after informing the resort of my passport being stolen, I physically went back to the resort and asked for an update, to which they weren't able to provide because none of their staff were actually searching for the passport. I have not heard from the resort since I left Mexico, nor did they take accountability or try to rectify what I experienced. I have had to since purchase a new passport with my old one being stolen. Please be aware of how you stow your belongings. Don't let them believe you misplaced it.

    Jun 12, 2024
  • 4.0 star tripadvisor rating
    Good value for money spent

    Good experience for the most part, friendly staff, restaurant booking was a challenge but the food was awesome. Buffet was ok. Large families with young kids took over the adult side of pool and incident happened in the pool. Staff did their best to maintain a lean and safe environment. Overall, good experience.

    Jun 10, 2024
  • 4.0 star tripadvisor rating
    Great Hotel

    I took my 16 year old and her best friend for my daughters 17th birthday. This is a great family property. The views from the room were amazing! The beach was close to us and secluded. The service was amazing and staff very friendly.

    Jun 06, 2024
  • 4.0 star tripadvisor rating
    One week in paradise

    This trip was fantastic! We arrived on a Monday afternoon to a gorgeous open front check in desk, the staff were ready for us and the check in was smooth. We had a personal concierge who brought us a drink of our choice while we were finalizing the check in. The bracelet had a tab on it that acted as out key card for our hotel room which was so handy. No fear of being locked out of your room or worrying about misplacing your room key! The only thing missing was a little dresser to un pack, however there are shelves in the closet you could use for clothing. I just personally prefer dresser drawers. Anyhow not a deal breaker by any chance! The mini fridge was stocked with local beer as well as a generous assortment of soft drinks. On the ledge above the fridge was two reusable water bottles! Genius I loved that this was so much better than single use water bottles, the resort had water fill stations everywhere so you could always have ice cold water any where! There was shampoo and conditioner as well as body wash in wall mounted pumps and the products were great, I apologize I can't recall the brand. Hair dryer was in the closet on a shelf under the safe. The only strange thing was there were no face cloths in the room, we had to call the front desk to obtain them. The rooftop bar and pool area is for the VIP guests, the patio bar and lounge area was great. The pool was a bit strange for my liking as it was covered / enclosed so not really my style but I'm sure other people enjoy it. They have their own food menu as well up there too. The PB level takes you out to the pool deck, the area where the buffet is located and the kids club area. The beach is just steps down from the pool deck. They do not have loungers on the sand though only up on the pool deck. However the day they were setting up for a wedding the staff moved quite a few loungers down to the beach to make room for the wedding set up. The staff are very efficient and very organized. We never had an issue getting loungers and didn't need to get up at the crack of dawn to claim our spot. Carlos at breakfast and lunch is a super star!!! Oscar was always checking to ensure that we had what we needed as we lounged and read and played in the surf. 10/10 would go back. This is a smaller facility and we loved it!

    Apr 26, 2024
  • 2.0 star tripadvisor rating
    Disappointing Vacation

    The small hotel is charming with nice rooms. Every room has a balcony and is ocean front, very close to the water. Beach is small but wonderful. Sunset views are stunning. Hotel is far from town. Public transit is across the street and you can go into town for 10 pesos. Very convenient. Our room had a defective safe and plugged drain, which took three days to resolve. No hot water on occasion, and once - no water at all. Hit and miss on housekeeping - towel replacement, coffee, clean cups etc. This is a family friendly resort with two pools, but no adult only area. Kids and families took over from early morning till dark. Food was the worst experienced in the 10 times we were in Mx. Best option for food was the snack bar by the pool. The Sports Bar did not open once in two weeks. Private events closed another bar and several areas of the small outdoor space at least 5 times in two weeks. Few employees spoke English but we all managed fine. This hotel seemed to dedicate their efforts and attention on families from Mx. which was the majority of the clientele. We were ignored on the most part. The bartenders and serving staff on pool deck were great. The lifeguard on duty was amazing. Really kept an eye on everyone. We won't return primarily because of the food and no restful adult areas.

    Apr 24, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319