Resort Details
- Café Solé
Coffee house serving American coffee, cappuccino, espresso, flavored coffees and brewed teas along with a variety of fresh baked sweet rolls, fruits, baguettes, sandwiches, and ice cream.
- El Caribeno
Just in front of the ocean! Open for the family at lunch and dinner, presenting a la carte Caribbean cuisine. Serving guests 12 years and older.
- El Italiano
Italian cuisine with an a la carte menu. Serves dinner. Dress code required.
Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
- El Mexicano
Mexican cuisine with an a la carte menu. Serves dinner.
Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
- La VerandaOverlooking the main swimming pool and hotel gardens. Serves buffet-style breakfast, lunch, and dinner, with Mexican and International cuisine.
- Various Lounges/Bars- Bar Cruceros- Bikini Snack Bar
- Blue Marlin Snack Bar by the beach
- Chac Mool Lobby Bar
- Sports Bar
- Theater Bar (open only during the show)
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Car Rental Services†
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Car Rental Services†
- Children programs
- Children welcome
- Children's play area
- Coffee shop
- Complimentary wireless internet
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- High speed internet access†
- Housekeeping - daily
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box†
- Sauna†
- Spa†
- Sundry/Convenience store†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Whirlpool
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- BeachThe Park Royal beachfront is nestled between two very classy deck and lounge areas and is accessible only through a walkway from the main hotel garden.
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKids Club offers a pool equipped with water slides and also offers a variety of activitites for the kids such as painting classes, movies, mini theater, different contests and games, handcrafts, etc.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †Deep sea fishing, glass bottom boats, wave runners, open water scuba diving.
- PoolThere are 3 pools on-site. The hotel offers three adult & family pools: The main pool is surrounded by beautiful gardens and palm trees, the infinity pool is overlooking the Caribbean Sea and has its own wet bar and the third pool also overlooks the ocean and offers a more relaxed and private atmosphere.
The hotel features also two Jacuzzis facing the ocean and one kids pool equipped with water slides, located inside the Kids Club. This property also has swim-up bars. - Sauna †
- Shopping †On-site access to the Royal Village Shopping Center
- Spa †
- Golf †A golf course is located within 5 miles of the property.
- On-site EntertainmentDifferent nightly shows will be performed at the state-of-the-art open-air theatre.
- Chankanaab Water and Ecoarchaeological Park
- Museo de la Isla de Cozumel and San Miguel Downtow
- San Gervasio Mayan Ruins
- Punta Sur Ecological Reserved
- Other Local AttractionsDowntown stores, local and ethnic bars, restaurants and shopping malls are located within walking distance or within short driving distance.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9095 reviews
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Apr 21, 2025Lovely place with some niggles
I had a generally good stay at the hotel. The staff was friendly and the room was comfortable. However, it was a bit noisy at night, which made it hard to sleep at times. Also, the lunch and dinner options could be improved, as they were a bit limited. Lastly, the beach area felt small for the number of guests. Overall, it was a decent experience, but there’s room for improvement.
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Apr 20, 2025Love Grand Park Royal
We weren’t expecting the vacation package talk, which we were told would take 90 minutes and it took over 3 hours and they just kept pushing it. But other than that…. The Grand Park Royal was an Absolutely Wonderful place to stay. And I Loved how they focused on families and so many different activities and entertainment. I so much want to go back and take my family with us. The staff was ABSOLUTELY PRECIOUS.
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Apr 19, 2025
Come for the location and comfort, but not the food
Beautiful cove and snorkeling on this resort. Saw a pufferfish among many other colorful fish. The pools are a bit cold but gorgeous. The bars, beds, service, and setting are top notch. Food is not great… for example, I ordered cheesecake two times and got something different each time.First time it had shredded cheese on top. Second time was a square piece of sheet cale with a dollop of pink frosting and half a blueberry. Don’t come for the food, but come for the comfort, service, and beautiful location.
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Apr 18, 2025
I would stay here again in a heartbeat.
This was definitely one of the best resorts I have stayed at. This was as all inclusive as you could possibly get. Do not be afraid to ask questions if you don’t know, as the front desk and hotel staff are super friendly ! The room service is completely included and fast and efficient. You can order food and whatever you need to your room in the click of a couple buttons in the app. Keep in mind this is a timeshare resort and you may be asked to participate in a brief meeting with them, I would avoid this at all costs but not once were we pressured or followed by these people to push it on us. Everyone here is treated like a member regardless, if you are respectful then you will receive respect it’s that simple. I highly recommend venturing off the resort as you are close to where the crew ships dock and we felt safe walking the street shops. I also suggest going to your closest OXXO for things as they are half the price than on the resort and only 3 minutes from you. I would stay here again as this resort seems placed in the middle of a beautiful jungle. It’s earthy and natural and the resort is built around nature. This is a true resort and was worth every penny spent. P.s ask the guys at the front for taxi prices as it was 10usd from your resort to the shopping blocks we asked to be dropped off at the ferry as that’s smack in the middle of everything! :) happy travels !
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Apr 17, 2025
Spring Break
My family and I really enjoyed this resort. Rooms were clean, resort was clean. Staff was really friendly and helpful. My youngest son loved the kids club. The pool area on the resort and by the beach was great. Like any all inclusive resort, the buffet wasn’t the best but they have options to choose from. 24hour room service was a plus. We ate burgers most of our time here. We will definitely return to Grand Park on our next trip to Cozumel.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed