This all-inclusive beachfront resort boasts the ultimate fun for adults and adults with children in Cancun. Grand Oasis Palm is an upscale resort-within-a-resort, with full access to everything Oasis Palm offers in addition to all the exclusive privileges of being a Grand guest, like adults-only restaurants, bars and nightclub. The adults-only Sian Ka’an room category offers extra inclusions like premium amenities, an exclusive gourmet restaurant and private beach club. Families will love the beach and pool park, water slides, Yucatan Jurassic River, arcade, kid-friendly restaurants and pirate ship adventure cruise. Plus, the resort is nestled at the north end of the hotel zone with powdery white sand and calm, shallow waters perfect for kids to splash around in. While the kids are enjoying unlimited fun at the supervised kids club, parents can reconnect with a romantic dinner, spa treatment, or night cruise on the ocean.

Selected hotel features may be unavailable at time of visit due to evolving government COVID-19 restrictions.

Location

Cancun Hotel Zone - Beachfront
Cancun International Airport (CUN) : 15 miles

Property Information

Buildings: 1
Floors: 8
Total rooms: 1117

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory This hotel does not accept Spring Breakers or student groups.
Advisory STUDENT / YOUTH POLICY (YEAR ROUND) -Student/Youth Travelers are defined as any person under 24 years of age traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).
Advisory STUDENT / YOUTH POLICY (YEAR ROUND) - All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.
Advisory Student/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $72.62 MXN (approx. $3.92 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - Transfers to/from the resort are not included; transportation can be added during checkout.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Student/Youth Policy - Legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.

- Student/Youth Travelers are defined as any person under 24 years of age, traveling without legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis.

- Student/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.

- As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).


*Please note the legal drinking age in Mexico is 18.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 7975 reviews
  • 5.0 star tripadvisor rating
    Awesome vacation

    I use the spa sensoria and I absolutely love it!!!the lady who gave me a massage just when above and beyond!!!!!super professional!!!!going home felling like a new person!!!thank you Arely🙏🏽❤️best vacation ever!!!

    May 27, 2023
  • 3.0 star tripadvisor rating
    A Local resort.

    Just returned from a quick trip to Cancun. The Sens Cancun seems to be a local hotel as there were maybe about 10 Americans vacationing here and all the rest seemed to be Mexican families. Only about 5 staff members spoke any English. Brush up on your Spanish if you visit here. The staff (besides the front desk) were very unfriendly. The buffet food was terrible and the same every night. The Pizza was also bad. The bright spots at this resort was the specialty restaurants Careyes and MakiTaco. Both served excellent food and had friendly staff. Coffee and Me was also a nice place to get good coffee as the buffets coffee was bad. I must commend the WOMEN who spent hours cleaning up the beaches of the Sargassum seaweed must be commended for their hard work. I would not recommend this resort. I stayed in the Adults section on this resort but there were kids everywhere.

    May 26, 2023
  • 5.0 star tripadvisor rating
    AWSOME!

    I had an AWSOME experience! Great customer service especially from Rafael Pool, Joshua, Emmanuel, Emilio, and Daniel. They made me feel welcome like a part of the family! The food was wonder from Le Buffet. and I would highly recommend this resort so much that I'm already planning to return next year with my family! 😊

    May 25, 2023
  • 5.0 star tripadvisor rating
    All inclusive

    I came here for my 25th birthday and it was absolutely amazing. The staff was super friendly, they do not speak much English but that’s okay! The drinks are 10/10 and the food is good! Definitely recommend coming here for any type of trip!

    May 25, 2023
  • 5.0 star tripadvisor rating
    Relaxing beach experience

    The Siam Kaan, the adult area, was very nice and the new pool was excellent. The bar on the beach was great. It was great to be able to reserve a bed on the beach for the day. The upgraded adult floors are very well done with great views, and a nice bar for sunset.

    May 25, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319