Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
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Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

On-Site Amenities
  • 24-hour front desk
  • ATM/Cash machine
  • Concierge desk
  • Contactless check-in and check-out are available
  • Elevators
  • Free high speed internet connection
  • Luggage service
  • Multilingual staff
  • Onsite laundry
  • Safe deposit box
  • 24-hour front desk
  • ATM/Cash machine
  • Concierge desk
  • Contactless check-in and check-out are available
  • Elevators
  • Free high speed internet connection
  • Luggage service
  • Multilingual staff
  • Onsite laundry
  • Safe deposit box
  • Smoke-free property

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_2.5 407 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not so grand

    On a positive note; the bed was comfortable. Sadly, that's where the positive ended. Everything was shabby, dirty or missing altogether. After a grueling 12 hour day of travel we had to find a room for the night when other reservations didn't work out. This hotel was reasonably priced and had a room available. The bed had a dirty, stained duvet with no cover and a couple of sorry little pillows. When I called to request a couple more pillows I was informed that they had no access to housekeeping and I "would have to wait until tomorrow ". There was one bath towel in the bathroom and no hand towels. The shower curtain was stained and too short to keep water from running out on the floor. The tub was dirty as well. There was a coffee maker but no cups or coffee. The commode seat squeaked like a door in a haunted house and the bathroom door hit the front of the commode when opening or closing it. Everything was stained and/or rusty. What a sorry excuse for a hotel!

    Apr 04, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    hostile and ghetto style of running a hotel!

    Over an hour wait to check in, even though it was 11:15p.m at night. During the process the attendance was trying to charge us "resort fee" of $26.00 for two nights instead of for the one night stay. Despite the fact that we were showing confirmation for the one night, the attendance called over her colleague who also refused to check our confirmation but yelled and blurted out in front of other guest that she can "denied us service". It took another 45 minutes to reach our booking company so that they could confirmed that we are booked for only one night. In all it took an hour and half to checked us in this undesirable place!!

    Mar 24, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Don’t stay here. This place should be condemned.

    I think I would have got better sleep and felt safer if I slept on the street.

    Mar 23, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    False advertising

    The pictures are far from reality. The pool area was the only acurate picture. It was so disappointing. Dirty, old, the lock didn't work.

    Mar 19, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not worth the money

    We paid over $200 for a room with a king-size bed and the room was not in a good condition. All the drawers of the dresser and cabinets were all opened when we arrived. It was supposed to have a hair-dryer but did not. The walls were gouged out in the bathroom with metal sticking out where outlets would have gone. The room was dirty. There were train tracks right outside our room and we could hear the train for a majority of the night. The sheets on the bed were very flimsy and the fitted sheet over the mattress kept coming out. We only stayed one night but for $200 per night, we expected much better than this. We will never stay at this hotel again. The only part that was nice was the lobby. The checkin/checkout staff were very friendly.

    Mar 14, 2026
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 25
  • General Policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 25 years oldTax ID - 824220570This property accepts credit cards; cash is not acceptedCashless transactions are availableNoise-free guestrooms cannot be guaranteedSafety features at this property include a carbon monoxide detector, a smoke detector, and a security systemThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.

    Know before you go: Pool access available from 8:00 AM to 8:00 PM.Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Parking height restrictions apply. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100.00 per stayService fee: USD 26 per accommodation, per night We have included all charges provided to us by the property.

    Optional Fees: Self parking fee: USD 5.65 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319