The innovative and elegant Fiesta Americana Grand Chapultepec rises above Chapultepec Park in one of Mexico City’s finest neighborhoods. From the hotel, guests have easy access to the city’s primary business, commercial and entertainment districts.

Property Information

Total rooms: 203


Resort Details


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Hotel Advisories

Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 1452 reviews
  • 5.0 star tripadvisor rating
    Lovely hotel with wonderful staff

    I highly recommend this hotel for a stay in Mexico City. The location is central, near the huge park and Zoo and near many interesting sites. I ended up getting sick shortly after arrival and the staff was wonderfully supportive and attentive.

    Dec 14, 2022
  • 5.0 star tripadvisor rating
    A Room With a View

    We enjoyed our stay. The rooms are clean and spacious. The service is gracious and excellent and the bar and restaurant a very nice place to relax after a day exploring the city. It is located directly across the street from Chuputapec park which a fantastic location in walking distance to the anthropology museum. We joined the Fiesta Club (free) which got us a room with a view of the park and the Castle.

    Dec 03, 2022
  • 4.0 star tripadvisor rating
    Great location + caring staff

    location: close to many attractions and upscale restaurants staff: very friendly and caring. had an issue with slowly cooling-down room and the manager offered two different rooms as back-up solutions. even we didn’t change our room at the end, I very appreciate how he solved the problem and thought about customers. Ivan serving at breakfast was awesome. on day3 morning, I didn’t need to make extra orders and he remember what I wanted. it’s a very standard hotel but it’s so unique because of their staff breakfast: really good selection

    Aug 05, 2022
  • 5.0 star tripadvisor rating
    Excellent hotel. Great service, great location

    I stayed there for a week with my family. It's an ideal location to visit México DF. Great service, great location, great rooms. We were offered an upgrade as soon as we check in. We accept it and it was a fantastic decision. I totally recommed this hotel.

    Aug 01, 2022
  • 5.0 star tripadvisor rating
    Very good location with excellent view and friendly staff

    I have visited Mexico city more times, but since I have tried Grand Fiesta America there is no other place to stay especially if you need to be near a Polanco area, where I had some business meetings. Hotel is quite modern equipped. Some of big Hotel chains in Mexico city had some 90s look, which is not the case of Grand Fiesta Americana. Rooms are spacious and comfortable. Staff really friendly and flexible. I have been there more than one time and to my surprise some of the staff on the 16th floor recognize me and get me quite warm welcome. Some of the staff works there for more years which means that the management treat them well which is a good sign. I will be definitely be back in near future.

    Jul 23, 2022
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319