Location
Cancun - BeachProperty Information
{{title}}
Resort Details
Hotel Advisories
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14977 reviews
-
Feb 01, 2023Great First Time to Cancun
Our stay at this resort was incredible. There are a number of different reservable dinner dining options and we tried them all: Italian, Steakhouse, Mexican, Thai. That does not include the food that was available at lunch such as the hot dog and burger stands, but my favorite was the Cevicheria with incredible seafood! Beyond the food the three pools were amazing and spacious: Kids pool, "party pool" with swim up bar, and warmer pool. Most pools had at least one attached hot tub. The beach area was much larger than other resorts in the area which made it easy to find your own space on the beach. All in all we would love to go back and stay here again.
-
Jan 31, 2023
Kids club at Condesa
First off, I am seriously reluctant to leave my kids with others... but the kids club at condesa is top knotch! We took 3 kids for bingo the first time, 2 super clingy and 1 kind of independent. All had a great time. That night they were having a mini disco, which interested 2 out of 4 kids. When we got there all 4 kids had a great time and even the most reluctant was included and cheered on. The next day we took them for a cooking class, 3 out of the 4 were super excited. 4th went to the beach. This group of ladies - Nick, Erika, Market, Ceci and Meli are awesome with our kids. It was wonderful to drop the kids off for an hour kid-free and not be worried about them. Thank you so much!
-
Jan 31, 2023
Amazing
The whole experience was amazing, very friendly staff. Yummy food , clean rooms, excellent service. The entertainment group was awesome - Genaro and his group were very engaging , zumba on the beach and dance in the pool were out of the world experience. I could go there anytime again.
-
Jan 30, 2023
EXCELLENT experience
Have visited many all inclusive resorts and I highly recommend Fiesta Americana Condesa Cancun All Inclusive! The service everywhere we went was PHENOMENAL! From the buffet/restaurants and bartenders. JJ, Nemias, and Rodrigo specifically make me want to return! The rooms were clean and all up to date! I will most definitely be returning and cannot wait for my next trip!
-
Jan 29, 2023Good hotel with great customer service
Overall, good hotel with major difference being great service.. here are some pros and cons: Pros 1. Decent size resort with great beach access 2. Abundant number of pools, lots of beach chairs and no need for towel cards 3. Beautiful grounds that are well maintained 4. Great customer service. Everyone is just so helpful including our favorite Nadia 5. Thai, sushi and steak house restaurants were great 6. Rooms are decent size but do ask for a room w balcony. Cons 1. Hard to book restaurants because they were already booked, closed on certain nights etc 2. Buffet closed on couple of occasions so if you did not have a reservation, likely would have limited choices that evening 3. Food labels are practically non existent or if they are available, they are inaccurate. For example, there was abundance of salads and would state like Cesar salad but then had bunch of bacon it. Please keep labels accurate as folks do have dietary restrictions 4. Buffet beef was practically low quality in the buffet area. I would stay here again but would like if the food feedback is taken into consideration.