Step into an atmosphere of casual elegance and personalized service during visits to this inviting Family friendly beachfront retreat. Nestled in the heart of the Hotel Zone, guests enjoy contemporary Colonial-style décor complimented by a full-service spa, upscale restaurants, an exciting kid’s club and a bi-level sun-deck with three Jacuzzis and a massive swimming pool.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 1989
Last Renovation: 2018
Accessible rooms: 1
Floors: 8
Total rooms: 507

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory The state of Quintana Roo will be charging a sanitation tax of $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 14977 reviews
  • 5.0 star tripadvisor rating
    Great First Time to Cancun

    Our stay at this resort was incredible. There are a number of different reservable dinner dining options and we tried them all: Italian, Steakhouse, Mexican, Thai. That does not include the food that was available at lunch such as the hot dog and burger stands, but my favorite was the Cevicheria with incredible seafood! Beyond the food the three pools were amazing and spacious: Kids pool, "party pool" with swim up bar, and warmer pool. Most pools had at least one attached hot tub. The beach area was much larger than other resorts in the area which made it easy to find your own space on the beach. All in all we would love to go back and stay here again.

    Feb 01, 2023
  • 5.0 star tripadvisor rating
    Kids club at Condesa

    First off, I am seriously reluctant to leave my kids with others... but the kids club at condesa is top knotch! We took 3 kids for bingo the first time, 2 super clingy and 1 kind of independent. All had a great time. That night they were having a mini disco, which interested 2 out of 4 kids. When we got there all 4 kids had a great time and even the most reluctant was included and cheered on. The next day we took them for a cooking class, 3 out of the 4 were super excited. 4th went to the beach. This group of ladies - Nick, Erika, Market, Ceci and Meli are awesome with our kids. It was wonderful to drop the kids off for an hour kid-free and not be worried about them. Thank you so much!

    Jan 31, 2023
  • 5.0 star tripadvisor rating
    Amazing

    The whole experience was amazing, very friendly staff. Yummy food , clean rooms, excellent service. The entertainment group was awesome - Genaro and his group were very engaging , zumba on the beach and dance in the pool were out of the world experience. I could go there anytime again.

    Jan 31, 2023
  • 5.0 star tripadvisor rating
    EXCELLENT experience

    Have visited many all inclusive resorts and I highly recommend Fiesta Americana Condesa Cancun All Inclusive! The service everywhere we went was PHENOMENAL! From the buffet/restaurants and bartenders. JJ, Nemias, and Rodrigo specifically make me want to return! The rooms were clean and all up to date! I will most definitely be returning and cannot wait for my next trip!

    Jan 30, 2023
  • 4.0 star tripadvisor rating
    Good hotel with great customer service

    Overall, good hotel with major difference being great service.. here are some pros and cons: Pros 1. Decent size resort with great beach access 2. Abundant number of pools, lots of beach chairs and no need for towel cards 3. Beautiful grounds that are well maintained 4. Great customer service. Everyone is just so helpful including our favorite Nadia 5. Thai, sushi and steak house restaurants were great 6. Rooms are decent size but do ask for a room w balcony. Cons 1. Hard to book restaurants because they were already booked, closed on certain nights etc 2. Buffet closed on couple of occasions so if you did not have a reservation, likely would have limited choices that evening 3. Food labels are practically non existent or if they are available, they are inaccurate. For example, there was abundance of salads and would state like Cesar salad but then had bunch of bacon it. Please keep labels accurate as folks do have dietary restrictions 4. Buffet beef was practically low quality in the buffet area. I would stay here again but would like if the food feedback is taken into consideration.

    Jan 29, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319