Resort Details
- Various Lounges/Bars
Cevichería
Jamaica bar
Lobby bar
Swim-Up bar - Various Restaurants
Kambu Restaurant
Kalmia Cocina
Rosato Ristorante
El Mexicano
Trattoria
Sushi Corner
The Grill
Deli Cafe
Pizzeria
El Rincon de Don Roberto
La Cevicheria
San Telmo Steak House
Thai Kunn
Healthy Corner
Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
- Premium Master Suite - 1 King
Bedding - 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
Children 5 - 12 years old are surcharged.
View - Ocean view They are based on availability upon check-in.- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Premium Garden View, 2 DoubleBedding: 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Premium Garden View, 1 KingBedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Premium Ocean Front, 1 KingBedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Premium Ocean Front, 2 DoubleBedding: 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Premium Ocean View, 1 KingBedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Premium Ocean View, 2 DoubleBedding: 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Honeymoon Suite, 1 KingBedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 Total
Live your special day the way you’ve always imagined: in a room that invites you to celebrate love, with the ocean as a backdrop. With its renewed Mexican style, enjoy this suite featuring a King Size bed, outfitted with 100% cotton, 300-thread count bed linen, and –to fall even deeper in love–, treat yourself to a bottle of sparkling wine, a romantic dinner on the beach or the terrace, and a couples massage.- Air conditioning
- Alarm clock
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- Wireless internet connection*
- Premium Sunset View, 1 kingBedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- Premium Sunset View, 2 DoubleBedding: 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 3 children, 4 total.
Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adults.
- Air conditioning
- Alarm clock
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- Family SuiteBedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 3 children, 4 total.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Wireless internet connection
- 2 Bedroom Master SuiteBedding: 1 King bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 6 adults, 6 children, 8 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Wireless internet connection
- Fiesta Club Premium Ocean View 2 DoubleBedding: 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits - 3 adults, 3 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Fiesta Club Premium Ocean View 1 KingOccupancy limits - 3 adults, 3 children, 4 total.
Bedding - 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Fiesta Club Premium Sunset View 2 DoubleBedding: 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits - 3 adults, 3 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Fiesta Club Premium Sunset View 1 KingOccupancy limits - 2 adults, 2 children, 4 total.
Bedding - 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Fiesta Club Premium Ocean Front, 1 KingOccupancy limits - 2 adults, 2 children, 4 total.
Bedding - 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Slippers
- Telephone
- TV
- Serenity Ocean View, 2 DoubleBedding - 2 double bed.
Occupancy: 3 adults- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- Serenity Ocean Front, 2 DoubleBedding - 2 double bed.
Occupancy: 3 adults- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- Serenity Ocean Front Suite, 1 KingBedding - 1 king bed.
Occupancy: 2 adults- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- 24-hour front desk
- 24-hour room service*
- ATM/Cash machine*
- Babysitting,Offsite*
- Baggage hold
- Bell staff/porter
- Business services*
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour room service*
- ATM/Cash machine*
- Babysitting, Offsite*
- Baggage hold
- Bell staff/porter
- Business services*
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Conference facilities*
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite*
- Housekeeping - daily
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Meeting rooms*
- Non-smoking rooms available
- Pool
- Restaurant
- Room service*
- Safe deposit box
- Sauna*
- Shopping mall, Offsite*
- Spa*
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports*
- Business Services*
- Wireless Connectivity
- Please contact the hotel for additional information.
* Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKid's Club - For children ages 4-12 years old, available from 10:00 AM - 5:00 PM.
- Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs.
- Motorized Water Sports *
- Non-Motorized Water Sports
- PoolThere are 2 pools and 1 children’s pool. This property also has swim-up bars.
- Sauna *
- Spa *
- Steam bath *
- Golf *Golf course located within a mile of property.
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17915 reviews
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Nov 08, 2026DO NOT AGREE TO SIT THROUGH THE PITCH FROM FIESTA REWARDS!
We visited in March of 2022. The resort and staff were great. However, by all means, DO NOT agree to sit through a pitch on the Fiesta "Rewards" Membership. It is a total scam. We were sold on the promise we would be paying over time for another week. However, when we tried to redeem our points, we found they would not even pay for one night.
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Nov 07, 2026Good but some room for improvement
SUMMARY Good party resort, excellent staff, good food, but they focused on one large group who was having a company getaway and put the rest of us aside. LOCATION Excellent location very close to the airport. Cheap Uber ride to the airport. ATMOSPHERE Excellent, party vibe but could always find a quiet place to lounge near the beach. ROOMS The hotel provided us an upgrade to a better view when we checked in and accommodated a late check-out (for a fee). The room was a good size, excellent view, always clean, and the mini fridge was always full. FOOD The food was good, but unfortunately on our second night they closed all of the restaurants except the buffet. This was super disappointing because the restaurants were actually really good when they were open. The kitchen was willing to make us anything on any of the restaurant menus but honestly, the missing piece was the atmosphere offered with the restaurant dining. This was particularly unfortunate because there was also no show that night. Meanwhile, the large group having a company retreat had most all the staff working a private event for them… you can do the math on that one. Overall, this is very close to 5 star and I will stay there again but there is room for improvement, such as not closing all the restaurants on the same night! Oh and the room service was great and always on time :)
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Nov 07, 2026Taught me how to love myself
The atmosphere was amazing, Brenda and Isabel did some magic! The deep tissue massages were just what we needed! Professional, kind, thoughtful, curated experience. Let them take care of you. Stress cure !
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Nov 07, 2026
Wonderful!
This place was wonderful! The people are so nice and very welcoming.
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Nov 06, 2026
Best massage of my life
Get a massage. Ask for Brenda. Incredible.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $91.04 Mexican Pesos (approx. $5.22USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain, and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Not Allowed