Uncover the vibrant culture of the island at Fairfield Inn & Suites Key West at the Keys Collection. Your vacation starts the moment your plane lands, thanks to our convenient location near Key West International Airport. Explore local hotspots like Duval Street, Old Town and Mallory Square, all near our Key West lodging hotel. Start your day in Key West, Florida, with our free breakfast, enjoy a workout in our fitness center or take a dip in our outdoor pool. With more than 11,000 square feet of event space, our hotel is the ideal choice for special celebrations, weddings and other events. When you're ready to relax, take a moment to yourself in our hotel rooms and suites outfitted with complimentary Wi-Fi, mini-refrigerators and microwaves. At Fairfield Inn & Suites Key West at the Keys Collection, youre our number one priority. Ask us about The Fairfield 100% Guarantee. We promise you'll be satisfied or we'll make it right. At our New Town Key West hotel, that's our commitment to you.

Property Information

Year Built: 1978
Last Renovation: 2015
Floors: 2
Nonsmoking rooms: 133
Suites: 17
Total rooms: 116
Total rooms and suites: 133


Resort Details


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General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 13

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 2041 reviews
  • 1.0 star tripadvisor rating
    Up-charge rip-off

    We booked this hotel, payed in full, and received our confirmation. Upon arrival 2 upcharges we're demanded for use of the facility and an additional deposit. Understandable if we were traveling with pets but we were not. When we requested our receipt at checkout we were refused. I would not recommend this hotel due to it's fraudulent practices.

    Jan 17, 2023
  • 5.0 star tripadvisor rating
    A nice quiet cozy bungalow/cottage feel, with clean rooms.

    Service rep Karena was amazing. She took quality time with me and checked everything I asked for as far as prices in different rooms and lengths of stay for 2 different hotels. Would definitely recommend this hotel too a friend, because of friendly staff and luxurious clean rooms at a fair price for the location.

    Jan 13, 2023
  • 5.0 star tripadvisor rating
    Awesome trip!

    Amazing stay at the Gates Hotels. Staff was amazing especially Karena! She went above and beyond for us when our flights got changed and we needed to change our hotel dates and we really appreciated it.

    Jan 09, 2023
  • 2.0 star tripadvisor rating
    Not what I expected

    The hotel is combined with three other hotels next to each other. Checkin is at another hotel then the one you booked. The air conditioner was not working - we could not turn it off. The hairdryer was not working but was replaced later on. The hotel charged a resort fee $40 plus taxes and then in addition a parking fee of $15 per day plus taxes. This is a total ripoff- do not go there!

    Jan 08, 2023
  • 1.0 star tripadvisor rating
    Not as described. Deluxe Pool View Room looked out onto the rotten wood at the rear of the stage.

    Booked through Booking.com, four nights Deluxe Pool View Room. Complained that it looks out onto the rotten wood at the rear of the stage and you can only see the pool if you leave the room and walk to the left. Reception staff who said we’d be pleased with the room smiled and said speak with the manager. Dishonest reception staff are the first, worst and last encounters you have in a hotel - retraining required. The five storey picture on Booking.com is actually the nicer sister hotel next door to Gates Hotel - another deception which needs addressing. The rooms have been refurbished with hard flooring and no sound proofing to the ceilings so you hear everything above you. The smoke detector strobe and heating controls flash all night to give you that disco sleepless night experience. The three restaurants turned out to be burgers and snack food which you could order at the three bars. The price I’d paid was dropped on the website from $1400 to $939 so I asked Booking.com to price match as they promise, but they asked ME for proof even though they have all the details. This is the epitome of deception and fraudulent advertising.

    Jan 07, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319