Uncover the vibrant culture of the island at Fairfield Inn & Suites Key West at the Keys Collection. Your vacation starts the moment your plane lands, thanks to our convenient location near Key West International Airport. Explore local hotspots like Duval Street, Old Town and Mallory Square, all near our Key West lodging hotel. Start your day in Key West, Florida, with our free breakfast, enjoy a workout in our fitness center or take a dip in our outdoor pool. With more than 11,000 square feet of event space, our hotel in Key West, Florida, is the ideal choice for special celebrations, weddings and other events. When you're ready to relax, take a moment to yourself in our hotel rooms and suites outfitted with complimentary Wi-Fi and microwaves. At Fairfield Inn & Suites Key West at the Keys Collection, youre our number one priority. Ask us about The Fairfield 100% Guarantee. We promise you'll be satisfied or we'll make it right. At our New Town Key West hotel, that's our commitment to you.

Property Information

Year Built: 1978
Last Renovation: 2015
Floors: 2
Nonsmoking rooms: 133
Suites: 25
Total rooms: 108
Total rooms and suites: 133


Resort Details


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General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 13

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 2107 reviews
  • 1.0 star tripadvisor rating

    The staff are high school level with no understanding of their job which leads to complete frustration. They do not know how to use their computer systems, how to use their printer, how to correctly charge (I was overcharged and still waiting on my refund), or how to read and articulate what you're being charged for. I was told I would receive a refund of three different amounts by three different staff members, one of which told me I would receive hundreds more than what I actually should be receiving. I asked each staff members about the basis of the charges and received different answers each time. Then one day I asked about the free bus schedule and the girl told us the wrong time, causing us to wait 45 minutes. Then on the last day I asked the guy working the front desk where a good spot to watch the sunset in Key West ... his answer "I don't know". THEY LITERALLY KNOW NOTHING. On top of all that, our next door hotel room guests were obnoxious partying, cursing and smoking weed the whole night. THIS IS NOT THE PLACE TO GO FOR A NICE GETAWAY.

    Aug 28, 2023
  • 5.0 star tripadvisor rating
    Great trip last minute booked directly with hotel decided to extend trip and Ti and Steven made my day with 😀 rate.

    The trip was last minute booked directly with hotel. A good thing trust me extended stay and Ti and Steven were fantastic a 3 day trip turned into 9 days. The gave a fantastic rate I loved the pool everyone was super cool and the bar tender was fantastic. The staff was really super made the stay wonderful. Had an electric car unfortunately the plug we needed was out of service however not a problem lots of charging stations. Weather was wonderful. This is paradise the vibe is so chill you cannot do anything except unwind. Thank you

    Aug 15, 2023
  • 1.0 star tripadvisor rating
    Under staffed

    The elevator didn’t work we were on the 2nd floor. Didn’t clean the room, requested towels waited over 2 hours for them to bring them. Moldy shower, towel guy walked in my room after knocking once……….

    Aug 15, 2023
  • 2.0 star tripadvisor rating
    Okayish room

    Okayish room, air conditioning wasn’t working, plumbing was not great. Bit pricey as well. Be aware of the resort fees if you are booking through booking.com or other websites. Parking charges are additional.

    Aug 15, 2023
  • 2.0 star tripadvisor rating
    Overall a 3 star motel

    Good location. Nice pool and hotel bar. Service was sub par. You pay an expensive resort fee however don’t receive any room cleaning during your stay. Asked for fresh towels twice and never received any. Our room didn’t have air conditioning the first two days we were there and it had a musty smell. Luckily the resort tended to the AC. We appreciated that. But then after the AC was turned on we couldn’t adjust/turn off. The shuttle was a good experience and the driver was nice. Sean at the pool bar was a nice bartender. He makes a great mojito.

    Aug 14, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319