Customer Ratings & Reviews
TripAdvisor Traveler Rating3279 reviews
First time in PR
This hotel came by recommendation from a friend. Overall great stay, great location and great service! We enjoyed sitting by the pool and the 2 complementary each day. The bar area was always live, especially during the NBA playoff games!! Great bartenders and casino staff. Our room was on the facing the town side, and we could partially see the ocean. The restaurant that is not affiliated with the hotel also has great food. We Uber pretty much every where that was not walking distance. Definitely will rent a car next time. Lastly, we loved the beach access and not having to worry about chairs and umbrellas at the beach. They are provided by the hotel. Overall great hotel!
This hotel pulled out all the stops. We loved it so much we rebooked for 6 months. The beach was clean and calm. We had chairs and umbrella service. We also had 2 drink complimentary every night. The neighborhood was very safe for walking.
Great Stay Except the Breakfast
The breakfast was horrible. The pancakes were dry, the potatoes were sitting out and dry and the eggs had no taste. Everything else was wonderful. The room was clean, the employees were extremely nice and I felt welcomed.
Wonderful time in Puerto Rico. Embassy Suites was a great hotel to stay at. It was near the beach. The staff was very welcoming and friendly from the time I arrived to the time I left. Also, there was so much to do on the premises. I highly recommend anyone to stay here should they visit Puerto Rico.
82nd birthday celebration
Big rooms, liked the cook to order hot breakfast, loved the evening reception, the pool was also nice liked that it had a resort feel and not just a plain regular pool. This hotel is close to the airport, but I never heard airplane noise. Even though this hotel is not right on the beach, the access to it was a short 3 minute walk you’ll pass up a CVS right before the beach where you can pick up snacks and drinks and the fact that they have a designated area where they have staff to set up umbrellas and chair made all the difference. They also have several small open air bars and restaurants along the beach!