Welcome to the Embassy Suites San Juan by Hilton - Hotel & Casino in San Juan, Puerto Rico! Your search for a Puerto Rico Vacation Package and for Puerto Rico hotel specials starts and ends at our San Juan hotel and casino. We are located in Carolina, just a half mile from Luis Munoz Marin Airport (SJU). Our San Juan Casino boasts comfortable suites and the "jackpots" at the Oasis Casino are awaiting your arrival. Our hotel is a short walk (two blocks) away to beautiful Isla Verde Beach. Our rate always includes a made to order breakfast and two hours of free drinks to all our registered guests in our comfortable suites. Daily Resort Charge will be added to the room rate and includes: Guest internet access (4 devices); beach services with chairs, umbrellas & towels; pool toys & games; two bottled waters daily; 50% discount for second entrée purchased at lunch & dinner; 15% off massage; local/toll-free calls. Our San Juan Puerto Rico hotel is also your destination for meetings, events and spectacular weddings. Our dedicated Sales and Catering Department will work directly with you from the planning stage to the event itself. We pride ourselves on our service and product and we know you will plan to return to our San Juan, Puerto Rico tropical paradise for your next event. Please feel free to ring the hotel directly at 787.791.0505 and we will gladly assist you.

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Hotel Advisories

Advisory A mandatory $35.00 PLUS TAX per room per night Resort Charge is payable to by hotel guest directly to hotel. Charge amount is subject to change.
Advisory Some hotel services may not be available or may be limited during your visit.The following services and amenities are available, but with reduced service: Fitness Center, Breakfast, On-site Restaurant(s), Pool, Spa.The following services and amenities are currently not available: Complimentary Evening Social, Concierge, Room Service, Valet Parking.
Advisory Daily Resort Charge includes: Guest internet access (4 devices); beach services with chairs, umbrellas & towels; pool toys & games; two bottled waters daily; 50% discount for second entrée purchased at lunch & dinner; 15% off massage; local/toll-free calls.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 3259 reviews
  • 5.0 star tripadvisor rating
    FANTASTIC family vacation at the Embassy Suites in San Juan

    We REALLY enjoyed our stay at this hotel. All of the staff were incredibly friendly. We were a party of 7 and took 3 rooms. Even before we checked in the front desk staff had the rooms saved so they were very close to each other which was wonderful and such good management. Our rooms, while they were not fancy, were very functional and spacious. The AC was icy cold just the way I like it. The breakfast and happy hour were great. They handled a huge amount of people well as they had plenty of help and plenty of food and drink. We had lunch at the hotel restaurant and it was fairly priced and tasty. I would highly recommend this hotel.. it's well run and a great place to stay in San Juan.

    Jan 18, 2023
  • 5.0 star tripadvisor rating
    Excellent service

    Maribel from front desk and Jose Reyes the doorman were absolutely incredible. They provided excellent service and Hilton should definitely try and find more employees like them. They were attentive, kind, respectful, and went out of their way to make us feel welcome. The hotel was very clean and nicely decorated. I would stay her again and would definitely recommend this to my family and friends.

    Jan 05, 2023
  • 3.0 star tripadvisor rating
    Good trip but disappointing digs.

    Staff is super friendly and helpful. Pool is gorgeous and atrium was beautifully decorated for Christmas. Breakfast is amazing! Easy walk to the beach although the section allocated for this hotel is very small and cramped. Food is average and overpriced. Unfortunately our room wasn't ready until 4:45 and I had to ask twice. After all day travel with these prices that is not acceptable. Additionally, the pull out sofa was not usable - basically sunken bars with an extremely thin pad over it. Kitchenette is tiny - just a miniature fridge and microwave. Rooms are drab and need updating. Would not stay here again.

    Dec 31, 2022
  • 5.0 star tripadvisor rating
    Excellent 10/10 Recommend

    1 word - Paradise! well since i need 200 characters I will also say the food was amazing, the pool was perfect, and the casino was decent! Loved every minute of my stay at the Embassy Suites. I will definitely be booking there again on my next trip to PR.

    Dec 14, 2022
  • 3.0 star tripadvisor rating
    There are other choices in the neighborhood.

    This hotel stay was for pleasure and to get away from the cold in the US. After a long day of travel, our Uber from the airport took us to the hotel. We had about 5 total pieces of luggage, car seat, stroller, and bags. There was no dedicated porter / bellhop at the lobby, drop off or check in to assit in bringing you into the hotel. Rooms are cleaned every other day. One of the days was missed. We really just needed towels., but this is a fact for many hotels now. Breakfast buffet is below average. Omelet station. Few hot items, but was all Sysco or US Foods prep items. Limited fresh fruit. Cold items such as cereal, yogurt, etc. The omlette station guy actually refused to make me 2 scrambled fresh eggs, saying i could get them from the Buffett. I said i wanted fresh eggs, cracked. He showed me the container box with the 'liquid eggs' saying it was fresh. I was pretty let down. Evening drinks are nice where they give you free drink tickets was pleasant. Do yourself a favor. Ask not to be adjacent to the highway or airport. It is loud 24 hours a day. There are plenty of other hotels in this area. I would not stay here again. This hotel could improve by having a luggage porter / bellhop. You're on your own. I can forgive the missed room, but the fact that they're only coming every other day was a little disappointing. Finally, the breakfast bar could use some better quality food. Pool area was nice. Snacks, coffee shop were nice. Indoor restaurant was good. 2 block walk to the beach. FYI, you're suppsoed to advise the hotel desk of you going to the beach so the guy that manages the chairs can set up for you. He was miffed about us showing up with out notice or ackknowledgement.

    Dec 14, 2022
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319