ELYSEES UNION

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1560 reviews

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  HOTEL STOLE OUR CASH FROM OUR ROOM

  BE WARNED all our cash was stolen from our hotel room. 5,000 Euros stolen by staff. DO NOT stay in Hotel Elysées Union the staff stole all our cash from our locked bags in our room while we were out sightseeing. The staff did not do anything said we should file a police report and were not concerned or accommodating at all. So disappointed this hotel is not safe!! The room safe is not bolted down it’s sitting on the wardrobe you can pick it up and walk away for this reason we had to lock our valuables in our luggage and keep it locked at all times. Do not stay at this hotel they steal from guests.

  Apr 21, 2025
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  The worst stay the hotel stole all our cash

  WARNING DO NOT BOOK THIS HOTEL. We had our Cash stolen from Hotel Elysees Union in our hotel room by hotel staff. 5,000 Euros stolen from our locked bags while we were out of the hotel room. Staff were not helpful, concerned or accommodating. Suggested we make a police report and wanted to wash their hands of us. The room safe was not bolted down you could pick it up and walk out of the room with it so we had to lock it in the suitcase. Do not stay in this hotel you and your belongings are not safe.

  Apr 21, 2025
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  Lovely stay

  Great location! Quiet streets with lovely dining options. Close to metro but we literally walked everywhere!! We booked a room with Eiffel Tower view. Her sparkle each night was the perfect end to our day! It was unseasonably warm and the ac was not yet functioning. Guest services brought us a nice fan and we were quite comfortable!

  Apr 18, 2025
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  Very nice hotel, Great staff

  The hotel has a great location (15-20 minutes to either the Arc de Triomphe and the Eiffel Tower). There are numerous restaurants in this quiet neighborhood (it felt quite safe at night). The staff were very friendly and helpful. The rooms while small (as should be expected) were clean, modern and comfortable. A very, very good option for mid-range hotels. Easy cab rides to anywhere in the city. Highly recommend!

  Mar 19, 2025
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  Left to our own devices

  When we arrived at the hotel we were asked to wait in the bar room off the lobby so we sat there waiting while another couple were checked in. When we were called up to reception the staff members both assisted us. They were ensuring that we had provided our credit card for the holding charge which was no problem. We were given our room key and shown the lift on the side to our room. We travelled up to our floor and entered our room. It was a family room as there was 3 adults. My adult daughter had a small shingle sofa bed in the corner of the room. As it was winter and freezing in Paris the room was really hot which was great at first but then too hot. The temperature dial did not seem to alter when we turned it down so ended up opening a window to let some cold air in. The room was really small and we struggled with having our suitcases open all at once. The room was equiped with a kettle and some tea and coffee packets. The bathroom was clean for what it was and ok. The Television is not a smart television and does not connect to any devices. There are no direct charging usb ports for charging and the room does not have any power adapters if you are visiting from overseas. We came prepared with our own adapters. When we checked in we were not told anything about the hotel such as restaurant location, hours, bar hours, tea coffee etc and left to work it out ourselves. There was no instructions in the room either on any of the amenities. This will sound stupid but as we had been travelling a while and booked a long time ago we thought that breakfast was not included. We decided on one morning to ask about how much breakfast was and the time and the reception told us it was $14 Euro per person for breakfast and we decided to have breakfast the next day. It was a basic continental breakfast . There was no toast and only scrambled or hard boiled eggs. As we were checking out we explained we had a breakfast as well one day and this is when they told us that it was included in our room rate. This was annoying as we should have known but because nothing was explained by the staff we had no idea. For the location to everything the hotel was fantastic. Overall i would’nt stay here again unless all you wanted was a basi hotel in a great location. We walked to everything or used the trains to get around for the 5 days. There is a fantastic food market on a Wednesday and Saturday where we got some fantastic fresh food and breakfast from.

  Jan 30, 2025