Resort Details
- Beach Club Snack BarThis swim-up bar serves hamburgers, snacks, sandwiches, and cold drinks.
- Castilla Lobby BarA lively bar with plasma-screen TVs and pool tables.
- Club de PlayaSwim-up bar in one of the pools.
- El AlcazarThis restaurant serves elegant Italian cuisine and a la carte dinners. Reservations are required for dinner 24 hours in advance.
- El Campeador
This restaurant serves an extensive breakfast buffet and transforms to La Pergola dinner theater at night.
- La Alhambra RestaurantThis restaurant is a popular oceanfront buffet.
- La Pergola Dinner TheaterThis restaurant offers live entertainment with different shows every night of the week.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports
- Business Services†
- Internet Access†
- There is a ballroom with capacity from 100 to 500 people, along with set-up for tables, chairs and red carpet.
† Fees may apply
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsite †There are activities for children and adults including: Spanish lessons, cooking classes, bingo, beach volleyball, poolside aerobics, a piñata party, etc.
- Direct access to a beach
- Fitness center on-site †
- Golf location (onsite/nearby) †This golf course features 27 holes.
- Motorized Water Sports †This includes jet skis, banana boats and bay cruises.
- Non-Motorized Water Sports †This includes snorkeling, windsurfing, boogie boards, scuba gear and kayaks.
- Outdoor pool
- PoolThere are 2 pools on-site.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 9 tennis courts on-site. There are 5 lit tennis courts on-site.
- Golf †A golf course is located within a mile of the property.
- On-site EntertainmentLa Pergola Dinner Theater offers live entertainment with different shows every night of the week.
- Golden Zone, Shopping District
- Mazatlan Aquarium
- Plazuela Machado in Old Town
- The Catedral in Down Town
- Other Local AttractionsMazatlan offers many options to visit the countryside, get to know Real Mexico including:
Copala, El Quelite, Cosala, La Noria, El Rosario, etc.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2239 reviews
-
Apr 12, 2025Great vacation! Great service! Very friendly staff.
We had a great vacation. Everyone was extremely friendly and helpful. We spent a lot of time at the El Patio restaurant at the granada pool. Jose Gonzalez was our server for most of the stay and he was excellent. He was always happy to see us and gave us great service at all times. We looked forward to seeing him every day and he made us feel like we were family/friends. He definitely helped make the experience more memorable and we will be back in the future.
-
Apr 01, 2025
One of the best trips I've been on!!!
Everything was amazing! The weather is wonderful, each location is beautiful, food and service is fabulous, and the quality of the staff is unparalleled. Stayed at Granada but frequented El Moro, Castilla, and Marina. The shuttle service between the locations is wonderful and makes Marina a quick ride away. Granada, El Moro, and Castilla are connected making each one minutes away and walkable. I am really missing the French toast- the best I've ever had! I'd like to recognize Luis at La Terraza and Freddy at Marina for their kindness and engaging conversations. Ready to return as soon as possible! Would love to make a yearly tradition!
-
Mar 31, 2025Stay Clear
Had to stay here for one night when our flight home to Canada was cancelled - the entire plane was put up in this hotel for the evening. (that should have been our first indication since it had room for 200+ people on short notice). We were able to utilize the buffet while we were there for the evening. The main buffet is downstairs in the main building across the street. It looks like a hospital cafeteria and other than the people from the cancelled flight, the majority were locals at the hotel. When we got back to our room after the kids had a little to eat, we opened the door and our handle fell off. One of the other families on our plane got their room, opened the door, and it was already occupied with people. No bottled water in the room. We had to be up at 3am to get back to the airport - 1pm our phone rang and the front desk was asking if we wanted to move rooms. When we were leaving to catch our bus at 3am, we noticed a lot of rooms had their doors open (3am). Needless to say, had I booked this resort for my full 7 day vacation, I would have cried.
-
Mar 28, 2025
Wonderful Staff - Resort Fee is a huge negative
We have been staying at El CID Granada for many years. We enjoy seeing the same staff each time. Lidia and Daniel at the front desk. Letitia, Victor, Angelica, Jose at El Patio breakfast buffet. Reuben at La Pergola dinner buffet. These are the people who provide excellent service every time. Our only negative is the new Resort Fee. We don’t see any new benefits, actually some decrease in the overall value. This is just a cash grab. Unfortunately we gave smaller tips to the staff to counteract the price increase in order to stay within our budget
-
Mar 28, 2025Overall it was a great stay, lots of walking and things to see and do. Food was great.
Bryan was a great bell boy. Brought our bags to and from our room. The beds were comfy the pillow were hard and not the best. We wish there was free water and coffee in our rooms but overall it was a great stay. Staff was very friendly and helpful. Food was great and always lots to choose from.
- AdvisoryThe minimum check-in age is now 25. Valid passport will be required.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a Spring Break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. College groups are not allowed
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
• Basic Wi-Fi for 4 devices per room
• 2 hours late check out based on availability
• Parking
• Transportation between Hotels & EL Cid Golf & Country Club
• Gym
• Access to El Cid Golf & Country Club
• Unlimited local phone calls
• Business center
• Safe deposit box
• Concierge services
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Elite meal plans:
•Guaranteed ocean view accommodations
•Stay in one - Play at four - Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, , including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym. Complimentary shuttle bus available
•Preferred seating in a la carte restaurants
•VIP check-in at the Elite Club with beverages and snacks
•VIP welcome amenities - Bathrobes, sleepers and beach bag (per request)
•Pool Towels in room
•Complimentary internet access at the Elite Club
•Room Service (choice from special All Inclusive room service menu)
- Pet Policy : Pets Not Allowed