These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Private Preferred Lounge
- Preferred status and amenities
- Concierge service
- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres; exquisite desserts, and fine liquors in the lounge
- Pillow Menu
- Access to Castaways restaurant for lunch
- Upgraded mini-bar service
- Upgraded bath amenities
- Nespresso Coffee Machines in lounge.
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Barefoot GrillBurgers, pizza and snacks served poolside.
- Capers
Authentic Italian cuisine.
- Carnival
International snacks and lunch specialties.
- Castaways
Seafood à la carte.
- Churro and Ice Cream Restaurant
The perfect combination of crispy and creamy! Come enjoy our delicious churros paired with the most irresistible ice creams.
- Coco Café
• Signature coffee shop where you may find freshly made coffee, pastries, salads and sandwiches served daily
• Open for late night bites including pizza, sandwiches, paninis, hot dogs, pastries, cookies, fruit and yogurt, soup, chips and pretzels.
- Himitsu
Asian cuisine with teppanyaki tables.
- Tamarindo
Authenitic Mexican and local flavors.
- Various Lounges/Bars
Manatees – Swim-up bar
Moments – Refreshing cocktails served on the deck
Preferred Club Bar – Lounge for Preferred Club guests
Showtime – Outdoor theatre bar
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Beachfront†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Dry cleaning†
- Golf,Offsite†
- Laundry/Valet service†
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Beachfront†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Dry cleaning†
- Golf, Offsite†
- Laundry/Valet service†
- Pool
- Spa†
- Wireless internet connection in public areas
- Meeting Facilities†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool †
- Hot tub
- Kayaking
- Non-Motorized Water Sports
- Pool
- Spa †Now Amber Puerto Vallarta’s spa offers the most innovative facilities and services including a full hydrotherapy circuit with a waterfall jet pool, hot tub, cold plunge pool, saunas, steam rooms, Swiss-Scottish showers, relaxation areas and more. The spa also offers a refreshment bar, a full beauty salon, a bridal suite, and a spa boutique. The new Serenity Spa cabins provide guest with an open, sensory spa experience with a special treatment menu inspired by the Hindu medicine “Ayurveda” or “the science of life.” Our fitness center, open daily, offers a variety of equipment and yoga classes. Our spa is shared with sister resort next door, Secrets Vallarta Bay Puerto Vallarta and is adults-only.
- Tennis court †
- Volleyball
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9069 reviews
-
Jan 11, 20265 star all the way!
The resort in beautiful. The beach is awesome! The food & drinks are outstanding! The staff are delightful! The E-Team is top notch! Joel, Jimmy, Ivan Tere, Noe, Eliana, Francisco & the others run an excellent variety of fun and entertaining activities. Fitbody host yoga teachers January 4-11 were also excellent hosting 8:30 am yoga & 11:00 am SUP yoga. Very experienced & professional.The team works endlessly to keep the guests happy! The evening dining is also fantastic. Lunch & breakfast also great. Pool service is quick and accurate. This hotel will NOT disappoint! Thank you for an amazing vacation!
-
Jan 08, 2026
The Getaway and Reset I Needed
This is a gorgeous property that was tended by the maintenance team. The staff made a concerted effort to make sure I was comfortable. I feel like I received good value for what I paid. Because Dreams is a family resort, we are going to hear noise. The room had a wonderful view of the ocean. This made my trip relaxing and memorable.
-
Jan 08, 2026Just okay
Just okay. This is what we kept saying about food, service and resort in general 'just okay'. We have stayed at several resorts through the years and I feel for what we paid to stay here it should have been much better than 'just okay'. Would we go back or recommend for others to stay here - sorry but no. We are tippers, so this is not reason why service for our family was lacking - it was hit and miss in all areas of resort (our room even missed being cleaned a few times which has never happened to us at any other resort, and we had to ask several times for fridge to be restocked with water, juice etc). Our check in was like checking in at hotel for a night - almost felt like it was a hassle for them to check us in didn't feel special at all and again, we have never experience that - we weren't even instructed on how to find the elevators had to ask them - we were just given keys and then looked at with look of 'what else do you need'. Most evenings music was very loud from the lobby, so if have young children or light sleeper you definitely will want to stay on high floor away from all of the noise if staying at resort. We have stayed at this resort before, and stayed in preferred tower, and do not recall it being loud, however whole resort quite different feel from when we stayed then. It is showing wear, food quality not the same, and neither was the service. Positives though - our family had a lot of fun swimming in the ocean and had a relaxing week together in Puerto Vallarta.
-
Jan 07, 2026
Meh. I’m assuming there are better versions of All-Inclusive to spend your money on
This place was…fine. Watered down drinks, crowded pool area (with pool chairs that were claimed in the morning and then never relinquished). Food was good, not great. The “explorer’s club” was a joke, no staffing, 2 broken air hockey tables and a warped pool table in addition to 3-4 gaming consoles that were always occupied by children that were definitely younger than the age limit. Real highlight was the friendly staff, who always had smiles on their faces
-
Jan 06, 2026
The people are the best!!
We have been here many times and we keep coming back because of the people. The food and the drink are always good. Whether you sit poolside, by the ocean or in a private cabana, we are always comfortable and well taken care of. From the moment we arrive, we are greeted with champaign, a hug and a welcome home from Judith in the lobby. Fernanda, Jose Luis and Brian Suarez from UVC help check us in, show us to our rooms, luggage right behind us. As we pass into the preferred building doors, we are greeted by our butler Mauricio, (he saw us at the Malecon and came over and talked with us for a while, solid young man). Unpack, grab a drink from the mini fridge that is stocked and head to walk the grounds. Almost every employee we see say hi or Buenos Dias or the ones that know us we get a hug from. Welcome home has a true meaning. If we stay on the Secrets side, we also like to hang with our boy Cesar in the Market Café, solid guy. Ate at Carnival, the cook to order buffet breakfast most mornings, Oliver is always greeting us with a smile and is eager to please. Another day we were taken care of by Richard and Roman, couple of fun guys and that worked hard with a smile. Ophelia is making an omelette for my wife and I get some eggs and bacon, then off to the fruit, great way to start a day. Always get a green juice, mimosa, sometimes I might feel froggy and grab a screw driver. Why not!! Also, they were having a Mexican fiesta buffet that was very good and had a cook to order wood fire pizza oven happening, delicious. Alma the manager came up to us a few times and was very helpful. Himitsu, Sandra and Eziquiel helped us that night and had us laughing. Food was good as always, a little sushi, medley of meats in the fried rice, etc. Vanesa (manager) came out and greeted us as well. Thank you all for a great dinner, so fun. Capers is our favorite as the wife and I love Italian food, but most of all Francisco and Eloy. These two make it fun and are always on top of things. Good wine, spirits, laughs…it’s like 5 star when we eat there, with entertainment. Gotta tell ya, this time Chef Miguel prepared some unbelievable dishes for us…flavor of the day was Surf and Turf with Fetticine Alfredo made at the table, he did not disappoint, I could cut my filet with a fork. Everything from the Calamari appetizer, to the special desert with Baileys was legit. Thank you all for a couple of great nights we had with you all. Damn that was good. Pools and entertainment – We do a few things here and there with the entertainment crew. Jimmy is always our guy, just a solid guy that is fun and just likes to laugh with you. Joel and Eliana would always get us going with something fun, only if we wanted to though, no pressure, ever. This time we played Dart soccer, golf in the pool (that was fun), bingo, etc. Good time ….. Pools were well taken care of, we like the upper pool to relax by. Drinks by Jorge, Fernando, Hugo, Alejandro. Manuel, Mario, and several others always make sure we comfortable and well taken care of while we just sit and relax. Also, Joel and David, pool concierge, attentive and always asking if we are good. Thank you guys Special shout out to Nirvana, this young woman will bend over backwards to make sure you are comfortable, having what you need, etc. You will never see her without a smile. Thank you friend, for who you are and what you do to help all people have a great vacation. A neighbor once told me that he can go anywhere in the world and drink and eat, but it’s the people who make it special. This is the case with Vallarta Bay, from beginning to end, we are relaxed, never without and we feel like we are home. Thank you all from my family to you, we appreciate everything you all do to make it special for us. We love you all and see you soon.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be $65 USD for 2026 payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.