Located on a secluded sugar-white sand beach in the Riviera Maya and catering to couples, friends and families, Dreams Tulum Resort & Spa provides upscale surroundings combining fun and relaxation with the ancient world of the Maya. It is one of the only resorts in the Riviera Maya located a short distance to the exciting town and ancient ruins of Tulum & Xel-Ha Aqua Adventure Park.

Unique Selling Points:

-Located in the trendy, seaside town of Tulum, only 1 hour and 25 minutes from Cancun International Airport.

-Boasting luxurious swim out suites, some designated for adults-only, with bar service available

Its magnificent colonial architecture, original paintings and ambiance provide the perfect setting to unwind and discover the mystical power over the ancient Mayan civilization. This hacienda-style, Unlimited-Luxury® resort features a Spanish-style wedding chapel, an eco-friendly setting with fountains with LED lighting and sound, 5,000 plants, two swimming pools, a children’s area, a Mayan-themed Explorer’s Club for kids and nine gourmet restaurants, plus seven fabulous bars.

Location

Tulum
Cancun International Airport (CUN) : 68 miles

Property Information

Year Built: 2000
Total rooms: 432

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Current Renovations: Description: Adults only resort. Minimum check in age is 18 year round.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 8281 reviews
  • 5.0 star tripadvisor rating
    The last 4days on our holiday in Mexico...Dreams Tulum

    The hotel is beautiful, it has a wonderful beach abd pools. The food was delicious. Every day were many sport programs and at night different performances. The staff is very nice and friendly. Especially Paola and Pablo ✌️🙏😁 We had a great time here.

    Feb 07, 2023
  • 4.0 star tripadvisor rating
    Overall pretty good

    Nothing that ruined my trip, but a couple things I wasn’t thrilled with. A/C wasn’t great in my room, but my friends room felt amazing! Manicure was awful, pedicure was good though. Beach was decent, a lot of seaweed, which didn’t smell great so it would have been nice if that had been cleared, but that’s not the end of the world. I went for my friends wedding and the coordinator, Victoria, was FANTASTIC! She was SO helpful, kind, and organized. She recommended some restaurants off resort to go to, and they did not disappoint!

    Feb 07, 2023
  • 5.0 star tripadvisor rating
    Great time at Dreams Tulum!

    It was a great time at Dreams Tulum Resort with nice facilities, a nice beach and carribean feeling at its best! The hotel has so friendly people in all the areas, so thankful and nice. Great holidays!

    Feb 07, 2023
  • 1.0 star tripadvisor rating
    Worst experience ever

    Dirty room (caused serious sinus problems because of dust), rude staff (treated me like they were doing me a favor being there), clogged shower drain, sewage smell in the room throughout my stay (this was preferred club), food was mediocre at best, horrible & rude service that caused me to lose my shuttle back to the airport. I will never come back!

    Feb 06, 2023
  • 2.0 star tripadvisor rating
    Horrible Food

    The service was great, the beds were great and the drinks were ok. The food was horrible. We honestly didn't eat anything that was good. Very disappointed The saving grace was the friendliness of the staff.

    Feb 06, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319