Located on a secluded sugar-white sand beach in the Riviera Maya and catering to couples, friends and families, Dreams Tulum Resort & Spa provides upscale surroundings combining fun and relaxation with the ancient world of the Maya. It is one of the only resorts in the Riviera Maya located a short distance to the exciting town and ancient ruins of Tulum & Xel-Ha Aqua Adventure Park.
Unique Selling Points:
-Located in the trendy, seaside town of Tulum, only 1 hour and 25 minutes from Cancun International Airport.
-Boasting luxurious swim out suites, some designated for adults-only, with bar service available
Its magnificent colonial architecture, original paintings and ambiance provide the perfect setting to unwind and discover the mystical power over the ancient Mayan civilization. This hacienda-style, Unlimited-Luxury® resort features a Spanish-style wedding chapel, an eco-friendly setting with fountains with LED lighting and sound, 5,000 plants, two swimming pools, a children’s area, a Mayan-themed Explorer’s Club for kids and nine gourmet restaurants, plus seven fabulous bars.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating8281 reviews
The last 4days on our holiday in Mexico...Dreams Tulum
The hotel is beautiful, it has a wonderful beach abd pools. The food was delicious. Every day were many sport programs and at night different performances. The staff is very nice and friendly. Especially Paola and Pablo ✌️🙏😁 We had a great time here.
Overall pretty good
Nothing that ruined my trip, but a couple things I wasn’t thrilled with. A/C wasn’t great in my room, but my friends room felt amazing! Manicure was awful, pedicure was good though. Beach was decent, a lot of seaweed, which didn’t smell great so it would have been nice if that had been cleared, but that’s not the end of the world. I went for my friends wedding and the coordinator, Victoria, was FANTASTIC! She was SO helpful, kind, and organized. She recommended some restaurants off resort to go to, and they did not disappoint!
Great time at Dreams Tulum!
It was a great time at Dreams Tulum Resort with nice facilities, a nice beach and carribean feeling at its best! The hotel has so friendly people in all the areas, so thankful and nice. Great holidays!
Worst experience ever
Dirty room (caused serious sinus problems because of dust), rude staff (treated me like they were doing me a favor being there), clogged shower drain, sewage smell in the room throughout my stay (this was preferred club), food was mediocre at best, horrible & rude service that caused me to lose my shuttle back to the airport. I will never come back!
The service was great, the beds were great and the drinks were ok. The food was horrible. We honestly didn't eat anything that was good. Very disappointed The saving grace was the friendliness of the staff.