Perfectly situated along a breathtaking white sand beach in the heart of Cancun’s Hotel Zone, sits Dreams Sands Cancun Resort & Spa By AMR Collection - All Inclusive! Experience all the great inclusions of Unlimited-Luxury® at this beach-front resort – where there’s something fun for every age. Dreams Sands Cancun is walking distance from great shopping, restaurants and bars, and a short 15 minutes away from downtown Cancun, where all of the excitement happens. Located only 25 minutes away from Cancun International Airport, guests can enjoy elegantly appointed rooms with breathtaking views of the Caribbean Sea and Isla Mujeres.


Hotel Zone
Cancun International Airport : 14 miles

Property Information

Year Built: 2014
Total rooms: 414


Resort Details


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Hotel Advisories

Advisory On Wednesday, December 7, 2022, Hotel have reopened their extensive enhancement project. which included Enlargement and remodeled lobby area for guests, Refurbished of Restaurants, Bars, Garden, Pools and the new Fitness Center featured with 31 workout stations. The resort is pleased to begin welcoming back guests and debuting these new enhancements.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 11646 reviews
  • 5.0 star tripadvisor rating
    Dreams Sands Cancun getaway

    We had a wonderful time at Dreams Sands! The resort had been renovated recently and was very nice! We were upgraded to a balcony room and were impressed with the beautiful views! The room was a bit small for a Preferred Club room, but was adequate for our needs. The beach was amazing! We spent time at the beach every day during our stay. The pools were nice too and we especially enjoyed the Preferred Club pool. The food was very good at all restaurants. We especially enjoyed the Teppanyaki table at the Himitzu. We had a wonderful romantic private wine cellar dinner at the Gaucho grill. Our server was Eliud and he was excellent! The manager Bruno gave us extra special attention for our special birthday evening remembering our daughter Kimberly. Other notable staff: Pascal- server at el Patio for breakfast Beach drink service _ Guadalupe Beach chair service - Alex. Alex was so fun as we shared a moment on Instagram. Somellier- Gustavo and Federico VIP bar- Vanessa El Patio dinner- Emilio Member service update at Breathless - Adriana Preferred pool service - Manuela Fusion dinner - Jorge Entertainment team- Faustino, Angelo, Angie, Sadie, Farid El Patio- breakfast, David Porto Fino - Julio Lobby bar- Omar Preferred lounge- Erick, Miguel The crew at the Coco Café were very nice as we got our daily lattes. There were many more that I failed to write down their names. The management team should be very proud of their excellent staff! I highly recommend Dreams Sands as an enjoyable resort in Cancun.

    May 17, 2024
  • 5.0 star tripadvisor rating
    Cancun Dreams Sands

    The resort is wonderful. Excellent location. Close to downtown, the flea market and Isla Mujeres. The ferry is within walking distance to the Hotel. The hotel was very clean. The staff was amazing! They were super friendly and made me feel so at home. Especially the two servers in the restaurant one was Manuel. They brought me Horchata from home because the resort didn't have any. They felt like family to me. The food was good. The buffet offered many selections and I got to try some stuff I never had before and liked it! The steak in the restaurant was different than at home. It wasn't as good, but we preferred the Mexican food anyway! The rooms were good, but not great. They were clean and had a great view but there was nowhere to put your clothes. No drawers. If you pack a lot of stuff like I do, then plan on keeping a lot of things in your suitcase. The A/C broke in our room, so they had to move us to another room which was bigger and did have 1 set of drawers that I used. The beach.... oh, the beach! The beach sand was like powder and so soft. The water was calm, and you could float all day. Very nice. I would love to go back there again.

    May 16, 2024
  • 4.0 star tripadvisor rating
    My Stay

    Went with my family of four my kids are 8 and 11. I enjoyed my stay, the beach was beautiful. Pools were average but very clean. The Staff was kind and friendly. The nightly shows were fun my kids really enjoyed them. The food was average too above average and the drinks were good. Didn’t have any issues with restaurant capacity was able to dine comfortably. The rooms were also average, didn’t really like the bathroom, layout seemed small. I would go again, really relaxing vacation.

    May 15, 2024
  • 4.0 star tripadvisor rating
    The Best Location in Cancun

    We really enjoyed our stay. After visiting numerous all inclusive resorts in Cancun and Riviera Maya, Dreams Sands had the best beach we have found. Fine sand, lots of different hues of blue in the water, clear and calm water. Resort was exceptionally clean and its proximity to shopping and entertainment is great. Many things to do within walking distance. Only complaints were that there was no quick food option for lunch near the pool or beach. Ordered room service late at night and it never arrived. We paid extra for the preferred club option but didn't find it was worth the price. Quality of liquor was only average.

    May 15, 2024
  • 1.0 star tripadvisor rating
    Would not recommend at ALL

    I am a travel agent. I tried this resort because my sister in law picked it out for mothers day a group of 10. It was by far my worst experience. Rooms were very dated. I was in room 1017 in a double room, both beds squeaked loud every time you moved, so all night I could hear my bed and my sister in laws bed from just normal tossing and turning all night. The air wasn't working properly. The bed pillows were dirty. The towels were dingy and when we asked for more towels they are also dingy brownish not white. They moved us to another room which was upgraded some but still not preferred as we paid for, the rooms where the same. The main pool was terrible the bottom of the pools tile was missing throughout the entire pool. I've never seen such a bad pool at a resort, not just a few tile was missing, a lot of tile throughout the entire main pool. Food was not impressive, no special restaurant for preferred only. Adult beverages were not good, only when we went to the preferred lounge where the drinks good. The Spa was ok, but that was it. I will never return or recommend any of my clients to this resort. And the location is not on the Riviera side, it right in front of some run down shopping strip downtown. Just an overall bad experience for me and we paid over $1200 per person for 3 nights and it was 10 of us.

    May 15, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319