Resort Details
- Bar/Lounge
Offering 6 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from swim-up to a nightly music lounge.
Barracuda - Barefoot beach bar with magnificent views
Desires - Sports bar during the day, disco with live music and dancing at night.
Sports bar & Disco (Adult only)
Sports Bar: Disco (Manatees)
Rendezvous - Lobby bar
Showtime - Theater bar (This bar is subject to the entertainment schedule) Open for events only
Sugar Reef - Located at the pool area
- Barefoot GrillCasual grilled favorites served poolside
- Bluewater GrillSteakhouse. Outdoor seating available.
- Bordeaux
Elegant French cuisine. For Adults only (minimum age of 16 years old)
- Coco Cafe / Dolce Ice Cream Parlor
Open 24 hours
- Premium coffee and snacks in a casual and relaxed atmosphere at the shopping center
- Delicious ice cream with a variety of flavors
- Dress Code: Casual
- El PatioÀ la carte Mexican food served in a friendly atmosphere with traditional dishes
- Himitsu
À la carte restaurant specializing in Pan-Asian cuisine with Hibachi tables.
Hibachi tables for show cooking, under reservation with Concierge.
- A la carte Pan-Asian cuisine with Japanese specialties.
- Teppanyaki/Hibachi Experience - Live show cooking.
- Specialized chefs prepare your meal in front of you with theatrical techniques and impressive culinary skills.
- Interactive and entertaining experience, ideal for families and groups. Approximate seating capacity: 130
- *Teppanyaki/Hibachi tables require advance reservation with concierge due to high demand. We recommend booking at check-in. Subject to availability.
- Oceana
- A la carte breakfast and Seafood specialty for dinner
- Daily a la carte breakfast available for Preferred Club guests
- Portofino
À la carte Authentic Italian food served in an elegant, friendly atmosphere with traditional Italian dishes and a pizza oven. Outdoor seating available. Daily à la carte breakfast.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- World Cafe
A buffet-style restaurant serving international specialty items and classics
- Late night bites available
- Approximate seating capacity: 288
- Dress Code: Casual
- Junior Suite - Deal of the DayBedding: 1 King bed or 2 Double beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 3 children, 4 total.- Air conditioning individually controlled in room
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- TV
- Junior Suite DoubleBedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Junior Suite Tropical View Double
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Junior Suite Tropical View King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Junior Suite Partial Ocean View Double
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Junior Suite Partial Ocean View King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Junior Suite Ocean View Double
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Junior Suite Ocean View King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Minibar
- Safe
- TV
- Wireless internet connection
- Junior Suite Swim-Out Double
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 0 children, 3 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Junior Suite Swim-Out King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 0 children, 3 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Preferred Club Junior Suite Ocean View Double
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Preferred Club Junior Suite Ocean View King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Junior Suite KingBedding: 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Preferred Club Junior Suite Partial Ocean View KingBedding:1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Preferred Club Master Suite Ocean view
View: Ocean view
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Preferred Club Governor Suite
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Preferred Club Ocean Front DoubleView: Ocean view
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 4 Total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Family Junior Suite Ocean ViewBedding: 1 King bed and 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 6 adults, 2 children, 6 total.- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Preferred Club Master Suite Ocean FrontBedding - 1 King bed or 2 Double beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.- Air conditioning individually controlled in room
- Alarm clock
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- TV
- Preferred Club Family Suite Ocean ViewBedding - 1 King bed and 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 6 adults, 2 children, 6 total.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- RUN OF THE HOUSEBedding: 1 King bed or 2 Double beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 3 children, 4 total.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Junior Suite Swim-Out Double
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 0 children, 3 total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Junior Suite Swim-Out King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 0 children, 3 total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Presidential suite (145m2)
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 4 total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Accessible rooms*
- All-inclusive meal plan
- Babysitting*
- Business center*
- COVID test onsite
- Currency exchange*
- Exercise gym
- Golf,Offsite*
- Laundry/Valet service*
- Meeting rooms*
- Accessible rooms*
- All-inclusive meal plan
- Babysitting*
- Business center*
- COVID test onsite
- Currency exchange*
- Exercise gym
- Golf, Offsite*
- Laundry/Valet service*
- Meeting rooms*
- Pool
- Tour/sightseeing desk*
- Water sports*
- Wireless internet connection in public areas*
- Please contact the hotel for additional information.
* Fees may apply
- Children's programExplorer’s Club for ages 3-12, offering video games, crafts and even their camping adventure on the beach. Opens daily.Core Zone for Teens is for ages 13-17, features daily activities and a vast array of sports and games for teenagers. Open daily from 2 p.m. – 10 p.m.*Adults are allowed access when accompanying their children.The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:
•Arts & Crafts
•Playground
•Indoor game room
•Storytelling and music
•Treasure hunts
•Sandcastle contests
•Board games and video games
•Kids stage
•Light snacks area for kids
- Fitness center on-site **Please Note: Reservation is required, please confirm directly with the resort. Hours may vary.
- General *
Climbing Wall: Minimum age 3 years old; maximum weight 90 kg (198 lbs).
Unique Experiences:
•Tequila tasting
•Shopping
•Cooking classes
•Chef Table Gourmet Experience*
•Cocktail lessons
•Spanish Lessons*Additional costs may apply
Access to private Preferred Club Lounge -
Oceana
Portofino
Bluewater Grill - Exclusive to Preferred club.
- Kayaking *There is a nominal charge added for activity to protect and preserve our beautiful environment to Kayak Tour.
- Pool *Four swimming pools: main pool, activities pool, children’s splash pool.Exclusive pool for Preferred Club members.
The family pool is now the pool that includes Manatees swim-up bar. - Snorkeling *There is a nominal charge added for activity to protect and preserve our beautiful environment to Snorkeling.
- Spa *Pamper yourself at the a la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for adults, teens and kids.
There are total 13 cabins – 9 individual cabins, 2 double cabins, 1 double VIP cabin
- Teen programsCore Zone Teen's Club. The hotel offers special activities for your teens ages 13 to 17 too!
The Entertainment Center features daily activities and a vast array of sports and games for teenagers. Teens can meet
each other and chill out, while enjoying a variety of board games, video games and activities:
•Social events including disco mixers
•Snack bar with non-alcoholic drinks and snacks
•Video games: Xbox 360®, Wii® and Play Station®
•Ping-pong
•Billiard
•Air Hockey
•Football table
•Adults are allowed when accompanying their children - Tennis court *Coming soon in April 2020.
- Water activities *-Non-motorized water sports
-Introductory scuba lessons in the pool
-Water volleyball
-Scuba diving (Additional fee)
Following amenities are coming in April 2020:Water park, including a children’s splash pool, lazy river, a waterslide and a Rollglider aerial ride.
- Golf *
- Rock climbing *
- Xel-HaEnjoy aquatic adventures in natural lagoons and caves while learning about ancient Mayan culture.
- XcaretLearn about Mayan culture and enjoy family activities at this ecological/archeological theme park.
- Chichen ItzaOne of the most impressive Mayan Ruins, named one of the new 7 wonders of the world.
- CobaThe Mayan ruins of Cobá are located deep in the jungle, boasting the tallest pyramid in the Yucatan peninsula.
- Tulum Mayan RuinsThese ruins located in the one of the most important cities during its time, are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of Caribbean Sea from cliff-top.
- Isla MujeresThis relaxing island, accessible by ferry, is a great place to visit as a day trip from Cancun.
* Fees may apply
Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. Rest and relax at the Dreams Spa - designed to look like the region's remarkable cenotes. Play in the water park or enjoy the infinity pool.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Nov 06, 2026
Very nice
The entire vibe was SO GREAT!! The ambiance was amazing!!! Drisdey was so friendly and made my trip so so much better I’m so glad to have met her
-
Nov 06, 2026
Dreams Natura Entertainment
Amazing entertainment team, especially Tania who seemed to be coordinating the activities in the pool and beach area. Shes amazing!!!
-
Nov 05, 2026
Lots of good but also lots of bad
Too many mosquitoes after it rains, resort doesn’t accommodate for large groups. Beach was too dirty to swim in. Lots of pools and the entertainment was great!
-
Nov 04, 2026
Do not go on October
Do not go on October - sea is brown with sargassum and smells bad. It is not swimmable. Dreams is excellent resort with high standard service
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Nov 03, 2026
DREAMS NATURA AND THE STAFF ARE BEAUTIFUL!!!
Dreams Natura and the staff are beautiful!! It's very green and lush and feels almost tucked away in the middle of nowhere, but Puerto Morelos is only about 20–25 minutes away by taxi, so you have that lovely little town nearby too. In the resort, there was always something happening: pools, water park, lazy river, restaurants, cafés, entertainment, live music, shows, kids' activities and plenty of places to sit and relax. The food is good with plenty of options and you will NEVER go hungry, no matter the time of day! We tried lots of different things, used room service a few times for those late-night munchies, and definitely had some favourites. I'll just say this: the tacos, steak, plantains and clam chowder (just to name a few) are worth finding. The rooms were great and the beds so comfy! They turn and clean them everyday too with a minibar that gets restocked daily! We loved it!! The shower and bathroom in general was one of our favorite things. One could enjoy their privacy which is almost impossible with kids when staying at a hotel. The kids had an absolute blast too. The water park, lazy river, pool activities, face painting, bracelet making, arts and crafts and games around the pool kept our two-year-old very happy, while our nine-year-old loved having plenty to explore too. And then there was the entertainment. One of our favourite evenings was a big dinner and circus show celebrating Día de los Muertos, with incredible attention to detail and a real Mexican feel to it. There were also live bands, dancing, silent disco, karaoke, kids' parties and more and they go BIG on their daily events!! What a show!!!! However, what made this trip special wasn't just the resort. It was the people and the little moments. THE E-TEAM, DREAMS NATURA were THE BEST!! As much as I loved Dreams Natura, the food, the entertainment, the pools, the activities and everything else… the E-Team really made this trip for me, hot as it was out there. The Zumba class was a full-on SHOW! Usually 2 or 3 of them were dancing with me, sometimes more, and they brought SO much energy. But what I loved most was that they weren't just people I saw during my classes. I'd bump into them around the resort, we'd stop for a chat, they'd ask how I was doing, we'd dance, laugh, take photos… and by the end of the week, it genuinely felt like we'd become one big family. So I have to give each of them a little shout-out as they were ALL super cool and my absolute favourites. DRISDEY An absolute sweetheart and very quickly became friends and favourites. Every time she saw me around the resort, she'd stop for a quick hi five or hug, a quick chat and that big encouraging smile making sure we were great! She has such beautiful energy, and I genuinely miss seeing her around. KEVIN — AKA K-MONEY He and my husband hit it off and Matt gave him that nickname and somehow it stuck! One of my absolute balls of energy and favourite hype guys from day one! He gave me a tour when I arrived and answered every question I had. Every time he joined the class, he brought that same energy with him. Thank you so much! DIDIER Another favourite ball of energy! But I also loved how curious he was. He was always asking questions, and you could really see how much passion he has for what he does. We really enjoyed chatting with him and getting to know him during the week. He taught me a saying in Mexico…you bring what you are l. And he explained further the context meaning if you’re a positive person, you bring your positive energy! It was very moving and humbling, thank you so much! MIGUEL Another favourite ball of energy, who kept showing up even with a bad knee!! I appreciated him showing up no matter what both while dancing and also around the resort! He always made sure the kiddos were happy with snacks during the daytime and evening events! Thank you so much! ÁNGEL- THE BOSS! Always making sure things were happening and everyone was having a good time. You could tell how much pride he took in his team and in making sure the guests were enjoying themselves. TANIA & YARID Fun favs!! So easygoing, friendly and always felt comfortable around them straight away. ANGEL, MAITE & MARIA FERNANDA IN TRAINING So fabulous, they all jumped right in and went with the flow! They did their very best to keep up with all the energy, found their rhythm and gave it their all. It was so much fun seeing them get involved and become part of everything. I hope I’m not forgetting anyone!! Every single one of them was a blast. That's one of the things I love about these FitBodies trips. You go away thinking you're going to enjoy a holiday and meet a few people, then you come home genuinely missing people you only knew for a week. That's pretty special. So to the entire Dreams Natura E-Team: THANK YOU. Thank you for dancing with me, hyping me up, laughing with me, welcoming my family and making us feel so at home. I hope our paths cross again because I really can't wait to see you all. If you decide to travel to this resort, FIND THE E-TEAM AND TELL THEM RUTHIE SENT YOU! Our kids playing with local children in Puerto Morelos, little cultural interactions, exploring the town, hearing music in the streets…those things stuck with us. And somehow, in between vacation, sightseeing and enjoying the resort, we also managed to squeeze in a broken collarbone, a trip to a local private hospital and some family dental work. Thankfully, everything worked out beautifully and our daughter was absolutely fine, and we came home with some pretty good stories to tell and shinning smiles. We also really loved getting out to Puerto Morelos. We felt very comfortable walking around with the kids, and it was lovely seeing a little bit of everyday life outside the resort. Oh yes… we also saw crabs crossing the road, some mysterious capybara-looking like creature that’s obviously from the rodent family, giant birds that looked like pterodactyls and raccoons running around at night. There is SO much more I could tell you about the food, the classes, the kids, Puerto Morelos, the entertainment and everything else we got up to, but half the fun is discovering those things yourself. ¡Hasta luego, Dreams Natura!
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.