Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Play in the water park or enjoy the infinity pool.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1572 reviews
This Is Your Next Incredible Family Vacation!
Dreams Natura is amazing! Traveled with by husband and kids (ages 9 and 7) and after a week we were so sad to leave... it felt like home! The grounds are beautiful with lush vegetation, and the resort is well planned architecturally/easy to navigate. But the real perk is the extraordinary staff. These people TRULY go above and beyond to make memorable experiences for the guests. BIG shout outs to Joe, Carlos and Beto on the entertainment team. They do such a great job at giving guests a myriad of fun things to do and greeted us all each day by our names, really making us feel special in each interaction. I also want to shine a light on an amazing women from the spa department named Socorro. She did braids in my daughter's hair poolside, and was so kind and wonderful. Food and drink were outstanding! My kids adored the delicious fruit smoothies at the Coco Cafe and my husband and I drank more awesome coffee drinks than we could count! Book the hibachi table when you arrive (it's the only place you need a resie). We really enjoyed the beach and the sail boat, kayaks, and paddle boards that are right there onsite. We will certainty be back! Thanks for a "once-in-a-lifetime-experience" as quoted by by 7-year-old son. :)
Beautiful Resort and amazing boho decor
We had an amazing time at the Dreams Natura Resort. The staff are very friendly and welcoming. Our room was beautiful and has a Pool and Sea View, spacious and clean. White sand beach but a lot of seaweed. We enjoyed the water activities and entertainment with the entertaining team. Sinue and Sheila were an amazing staff members. Very helpful and kind.
Jim Beam & Margarita 2-weeks
Food has excellent choices and special attention by theme restaurants managers and waiters. Especially liked two choices per day for Yoga and stretching, 9am and 10am, we are late sleepers. Katie, the instructor took extra care for the senior yogis, special thanks for her. One day We were the only 2 to show up for class and she went through every bit of it just for us! Beach was unswimmable for the 1st week and a 1/2 and after cleaning it was still very questionable but it looked good from the shoreline.
Gorgeous resort and transparent in describing the membership
Dreams Natura Resort and Spa was built in 2019 and opened in 2020. It is clean and gorgeous. We became members of the Unlimited Vacation Club in 2022 and upgraded our membership in 2023. Andres is part of Member Services. He is the reason we upgraded our membership. He explained exactly how to maneuver UVC resorts and RCI. We knew exactly what we were getting and are happy. Ask for Andres at this resort. He is straight forward and just a fun and genuine human being. He WANTS you to understand what you are getting and explains how to access it on websites.
Stay away from booking with dreams!
My cousin was getting married and we all booked with barefoot bridle for her wedding. Everything was going ok we was excited and couldn’t wait but as time went on my grandmother became very sick and as most of the family are nurse we was aware things wasn’t looking too good. When my grandmother started to deteriorate that’s when we advised barefoot bridle who we booked through about the situation and how we wouldn’t be able to make the trip due to the poor health of my grandmother. So then they requested a deal Yh certificate but as you know you can’t get one until someone has passed away and even then you’d have to wait maybe 3-5 working days to even receive one after someone is pronounce as dead. So we let everyone know in advance, sent the death certificate and after a month we heard nothing. It’s has been nothing but a nightmare. Dreams spa and resort are refusing to refund my $1800. Everyone is pointing the finger at someone else and since re connecting with barefoot bridle it’s been another two months of researching. This company wants to benefit from peoples death. I’m so hurt and disgusting I have to let me know my journey and pain through my grandmother passing and dealing with this on top of everything. This is not how you treat your customers who has spend thousands with you for there wedding and because we couldn’t attend to due my grandmother passing you decided to keep $1800 even though we made you well aware of the situation. Disgusting.