These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
- Personalized check-in and check-out
- Special concierge service
- Preferred status and amenities
- Preferred Club suites in premium locations
- Upgraded mini-bar
- Upgraded bath amenities
- Pillow menu
- Private Preferred Club Lounge
- Daily continental breakfast service
- Afternoon hot and cold hors d’oeuvres
- Exquisite desserts and fine liquors
- Exclusive spa privileges
Resort Details
- Various BarsBarracuda
Manatees• Swim-up bar with all international drinks & cocktails
Rendezvous• Enjoy drinks at our delightful lobby bar
Sugar Reef• Swim-up bar serving refreshing top-shelf drinks in the pool• Adults only
Desires• Disco Bar with the best music place to enjoy nightlife - Various Restaurants
Barefoot Grill
Grilled favorites
Coco Café
Coffee and snack bar
Dolce
Ice cream parlor
El Patio
À la carte restaurant offering authentic Mexican cuisine for dinner.
Meraki
À la carte Mediterranean-Asian delicacies for dinner.
Oceana
Featuring à la carte breakfast and lunch and dinner menus with fresh seafood
Portofino
Tuscan-Italian gourmet dining served à la carte
Adults-Only
World Café
A buffet-style restaurant serving local and international specialty items and classics
- 24-hour front desk†
- 24-hour room service†
- Air conditioning†
- ATM/Cash machine†
- Babysitting†
- Car rental desk†
- Currency exchange†
- Exercise gym†
- Golf†
- Laundry Facilities†
- 24-hour front desk†
- 24-hour room service†
- Air conditioning†
- ATM/Cash machine†
- Babysitting†
- Car rental desk†
- Currency exchange†
- Exercise gym†
- Golf†
- Laundry Facilities†
- Luggage service†
- Medical Facilities Service†
- Meeting rooms†
- Pool†
- Shops and commercial services†
- Spa†
- Tour/sightseeing desk†
- Valet parking†
- Wi-Fi†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †
Explorer’s Club for ages 3-12, offering video games, crafts and even their camping adventure on the beach. Open daily from 9:00 am. – 10 p.m.
The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:
•Arts & Crafts
•Playground
•Indoor game room
•Storytelling and music
* Movie Nights
•Treasure hunts
•Sandcastle contests
•Board games and video games
•Kids stage
• Weekly campout adventures
• Cell phones for parental control}
All Explorer’s Club staff members are certified by the American Red Cross in CPR for children
- Fishing †
- Golf †From now untul December 31st, 2025, Green Fee at Estrella del Mar Golf Course is complimentary when booking a Preferred Club Junior Suite Swim Out category or higher for a minimum stay of four nights. This offer includes one green fee per person, per stay. Cart fee is included. Green Fee includes: 18 holes, one shared golf cart per round, use of driving range prior to round and 1 bottled water. 24-hour prior reservations are required to play from 7:00 a.m. to 10:00 a.m.
- Motorized Water Sports †
- Pool †
- Adults Pool: Exclusive Access for Preferred Club guests
- Hot Tub: For use by guests 18+ only with exclusive access for Preferred Club Guests
- Spa †
- Teen programs †CORE ZONE TEENS CLUB
Ages: 13 – 17At this fully supervised teen’s program, teens will enjoy the following activities:• Arts and crafts• Computers with Internet access• Video games• Mini disco• Movie nights - Volleyball †
- Water activities †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1570 reviews
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Apr 15, 2026Workers
Arturo is one of the buffet workers who is an amazing waiter. I’d suggest asking for his section when you go for breakfast or lunch at the buffet. Arturo felt more like a friend the a worker.
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Apr 14, 2026Still have not worked out the new hotel problems, avoid and go somewhere else
Pros: Beautiful resort. The staff we interacted with were friendly and doing their best. The sit-down restaurants were actually very good. Cons: This place has potential, but the experience was frustrating from day one. We arrived on a WestJet bus and there was only one person working the front desk. It took over an hour just to check in, with a long line of unhappy guests. No welcome drink, which is something we’ve always had at other Dreams/Secrets resorts. The biggest issue is they’re clearly understaffed and constantly running out of things. At breakfast, simple stuff like eggs and bacon was often empty. The omelette and crepe stations had one person working each, so you’re looking at 20–30 minute waits. The café was probably the best backup option (great yogurt and sandwiches), but half the time they were out of everything. One day we finally got yogurt… and then were told they had no spoons. That pretty much sums it up. Same story across the resort: Ice cream shop is good if you go early… otherwise it’s picked over Pool bars have long lines, easily 10–15 minutes in the sun Staff are trying, but there just aren’t enough of them You end up spending a lot of your vacation waiting in lines. Portofino was another frustrating one. They make it adults-only inside, so families are pushed to the patio. Problem is, the patio gets slammed and the wait was over an hour, while the inside dining room sat half empty. Makes no sense. Entertainment was pretty minimal, and not well advertised. Even with the app, you kind of just stumble into things. The pool/beach situation also needs work. There aren’t enough chairs or towels, so people start saving spots early in the morning. They only enforced the “no saving chairs” rule after a few days once people complained. Biggest issue for me personally was the room. The AC is locked at 21, and the room stayed around 22 every night. It was too warm to sleep comfortably. Not being able to control your own thermostat at a resort like this feels like a cheap corner to cut. Overall: It’s a really nice looking resort with good food and good people, but it’s just not being run properly right now. Too many shortages, not enough staff, and a lot of small things that add up quickly. Easily the worst Dreams resort we’ve stayed at. We wouldn’t come back or recommend it.
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Apr 14, 2026
Excellent newer resort with great food and staff!
This resort is beautiful. It is new so it will take some years before the trees mature and you get more shaded areas. You are not able to swim in the ocean here as it’s too dangerous so that will likely prevent us from going back but this resort is top notch and the preferred club was excellent. The staff is amazing and so is the food.
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Apr 12, 2026Nice beach, quiet, lots of lineups
The pros: -Very nice rooms. Comfortable beds with nice bedding and good air conditioning and quiet -You could enjoy peaceful morning walks with miles of beaches and listen to the waves all night -Lots to do for kids and swim out rooms -Great cafe -no restaurant reservations required -good food with lots of variety -variety of channels on tv The cons: -check in wasn’t friendly or helpful. Not a great first impression -lineups everywhere. At restaurants, the omelette bar, smoothie bar, snack bar, any bar🙄 -the situation with people reserving pool chairs was out of control. Towels were out at 6:00 am and that left people without chairs or umbrellas. Some who felt entitled complained to pool staff who then scrambled to satisfy them. They seriously need to address this issue as it really took away from the fun -drinks were very sugary, not great quality -not environmentally conscious. Why not have filtered water dispensers instead of all the plastic?
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Apr 12, 20263 Star at Best
Definitely not up to par with other secrets and dreams resorts in the country. Some great staff but the resort is so understaffed that they are overwhelmed. Food was underwhelming and not sure we had a hot meal. Still nice weather and by the beach so made the best of it. Wouldn’t spend on preferred club the benefits here are not worth it.
- AdvisoryAdult Only rooms have a minimum age of 18yrs old, all other room categories allow children.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.