Property Information
{{title}}
Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1647 reviews
-
Jan 16, 2025Don’t stay here
The rooms were disgusting. The walls and doors were peeling and moldy. We had a constant tiny puddle underneath the entrance to the bathroom due to the leaky AC unit. There were holes in the curtains and blankets on the bed. Even the shower curtain was gross. I don’t think anything on this resort has been upgraded in 40 years. The beach chairs also had holes in them and broken seams. The towels were very old as well. The toilets on the main level were absolutely disgusting. The only reason I didn’t rate this a 1 is because the location was very nice and the food, drinks and entertainment were decent but still not great. They also had comfortable mattresses but that is it. I would return to Curacao but never stay here again.
-
Jan 14, 2025Great chill resort
Second time here, food good as always. Very chill vibe we love and big bar at night to just chill. The area that you can access the beach is even smaller now with the new addition of the pods and security will not let you walk across to that part. Not many kids both times we went because school was in so it was a very relaxing place for a small property. $20 cab ride to town is nice. Stayed inland and ocean front both pretty view.
-
Jan 14, 2025
Tired old worn Resort - Don't GO!!
Very disappointed with this resort. When I went to my agent I was told it was a 5 Star, but I do not think I would even give it a 3. Restaurants were all outdoors, Food was just ok, the buffet had the same foods, the Portofino (Italian) was terrible, and most of these restaurants had a barage of birds during the day while we ate or mosquitoes in the evening. The resort was quite dated, but even so, they did not do any maintenance or change out broken items in the rooms or beach chairs. It sits on a lovely property, and shame on Hyatt for not sending their head office to inspect the premises. Some appeared to require simple fixes. The towel bars were warn and looked moldy, the main bathroom outside was disgusting and smelly. This is not a way to greet your patrons upon arrival. The pool area overlooked the ocean, but the beach area to the right of the pool was very small, and we coiuld NOT get chairs on the beach even 1 day of the 10 we stayed at the resort. I cannot suggest this resort to anyone. The entertainment was horrible at best. The maid service did not come in every day, and would come in after 5 pm on 2 of the 10 days. It was not what I was told it would be (5 Star), and I would be too kind to give it a 2 Star.
-
Jan 12, 2025
So disappointing
The hotel is run down and needs serious renovation. The rooms were musty (everything smelled moldy when we got home), and dingy. The bathroom ceiling leaked water (maintenance replaced ceiling tiles), the beach chairs and umbrellas were ripped, saggy, or broken, etc. Service was spotty. You never knew when beach towels would be available, so you had to hoard them when they were. Service in the restaurants was hit or miss. We chose not to pay for the NYE event ($150 per person) and they closed the buffet so the rest of us peons had the Italian restaurant fare. My dish was supposed to have shrimp and steak - no shrimp. They only had three servers and dinner took three hours. Bar service was also dependent on the server - you quickly learned who could not mix a decent drink. Food quality was spotty as well; nothing spectacular and solely served as nourishment (our best meal was on a tour). Gave two stars instead of one because I had a medical issue and the staff was able to get me prompt medical care. Definitely not what I expected from a Hyatt owned property.
-
Jan 11, 2025
Not good for the money spent
Would not recommend at this time ,view was beautiful hotel and staff were mediocre,refused to change our room despite ceiling in bathroom leaking on 3 separate days,beach is beautiful but very small ,beach chairs are in very poor condition, staff are borderline rude and unhelpful