Property Information
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Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Don’t stay here if you want to sleep
The hotel has the hardest mattress I ever tried to sleep on. Also the hotel has feather pillows which myself and 25% of American are allergic to. Furthermore our Air conditioner did not blow cold air. I called and asked to get the AC fixed. The front desk and the “ repair man “ did not understand that a fan blowing and actual cold air are two different things. I will only get one wedding night and Marriott spoiled it!
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Not what it appears and really outdated
Hotel common area are extremely outdated. Rooms have dirty carpet and bathroom wasn’t completely clean, there was a stain in the tub. It’s 9:35pm and they have a guy vacuuming the hallways outside my room. With a noisy walky-talky …. Hallway has bins for dirty sheets left right in the walking area. Don’t be fooled by the photos the hotel is at best worth 70 bucks a night.
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The Worse Service Ever in a Hotel
I was doubled charged for my one night stay. The front desk associate promised me that it would be solved next morning. I checked out in the morning and the accounting person wasn't there. Again I was promised that i'd be refunded. 5 days later, no refunds or any kind of communication from the hotel. Also breakfast wasnt available at the advertised time. Would not recoment this hotel to anyone ever.
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Disney trip
This hotel is a great location & decent price BUT….. the front desk staff seem clueless. My 5 year old son got a cut IN THE ROOM and when I asked hotel for a first aid kit she said she checked and they didn’t have anything not even a bandaid!!! Seriously they were all friendly but not as helpful as expected. Not to mention you MUST do a U turn to get into parking lot and the traffic in this location is awful all in all not bad for the price
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Hurricane Stay
I stayed here as I had to evacuate my home and the staff was outstanding! They were so positive and helpful during a stressful time and I was truly impressed and appreciative. They set up housekeeping stations on each floor to make it easy to get what we needed and were always asking if they could do anything to help. I cannot overstate how impressed I was with their service and attitudes, they truly deserve to be commended for outstanding work during a difficult time. I would absolutely recommend this hotel and stay there again if needed. The king room I had was spacious, well-appointed, and clean. The location is central with easy access to everything and the price was great too. Luckily we never lost power but the wifi was slow at times, probably because the hotel was crowded but was a small inconvenience. Most importantly the staff and service was five-star!