La Concha Key West Hotel Welcomes You to Key West Florida! Discover a rich history, an enviable Old Town location and sun-drenched island charm when you choose the Crowne Plaza Key West - La Concha Hotel. Located on Duval St., La Concha, is the ideal Key West hotel. Guests can enjoy a leisurely stroll to nearby attractions like the Mel Fisher Museum, Hemingway House and Mallory Square. Duval Street offers fine dining, chic boutiques, the hottest clubs in town and iconic bars like Sloppy Joe's. If the walls of our Key West hotel accommodations could talk, they would tell tales of Hemingway writing To Have and Have Not, Tennessee Williams penning lines from A Streetcar Named Desire, and Harry S. Truman talking politics or fishing. Our landmark 1926 hotel offers updated amenities that include free high-speed Internet access, a full-service restaurant & bar, wine tasting and retail lounge, an outdoor pool, and well-equipped Fitness Center. La Concha Hotel offers warm island hospitality along with everything guests want in Key West hotel accommodations. We celebrate our status as a historic landmark and look to the future with our Palm One status in the Florida Green Lodging Program. For an unparalleled experience, choose the historic La Concha Hotel for your Key West vacation lodging.

Property Information

Year Built: 1926
Accessible rooms: 8
Double bedrooms: 49
Floors: 7
Nonsmoking rooms: 146
Single-bedded accommodations: 111
Smoking rooms: 14
Suites: 14
Total rooms: 160


Resort Details


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General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy Pets are not allowed in the hotel. Per Florida Statute, Service Animals are permitted. A Service Animal must remain with the Owner at all time. "Emotional Support" animals do not qualify under Florida statute as a Service Animal and are not permitted.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 1761 reviews
  • 4.0 star tripadvisor rating
    Loved it! But…Something happened.

    Loved everything. The hotel was clean and the staff was nice. It was in a great location and in the heart of everything. The only reason I’m giving it 4 stars is because my fiancé and I saw police carting away a dead body on our last day there…thanks but no thanks.

    Jan 29, 2023
  • 1.0 star tripadvisor rating

    Stayed 1/19 - 1/23/2023. Stayed in a king standard room and it was terrible. Tis hotel needs a big upgrade. Saw roaches in bathroom. Room is dark and dingy and so small you have to wait for the other person to walk in front of the bed before you can walk to other side of bed. You have to live out of suitcases because there are no draws to put clothes in. Furniture is old and falling apart. The dresser in front of the bed has mini fridge and shelf with coffee maker. Cannot close doors to dresser and had to hold doors closed to pass in front of the bed. Bathroom is very tiny. If you want ice you have to take ice bucket to front desk and they fill it for you. The lobby to get to the elevators is so dark and dingy it feels as if you are in a cave. I explained to the person at the front desk that I have stayed here a few times and never had a room as bad as this. She acted as if she didn't care and her answer was I should have asked to stay in the newer section. Like I'm supposed to know this! I did not know there was a newer section. It was advertised as having a restaurant onsite but it only serves breakfast. I will never stay at this hotel again.

    Jan 24, 2023
  • 1.0 star tripadvisor rating
    Lobby bar

    We stopped at the hotel bar the evening of January 19 for a drink after seeing a local performance. We are four older adults and we all ordered drinks that did not include mixers (whiskey neat, Kahlua up etc) It was evident that some, if not all, the alcohol had been watered down. I spoke to the person at the front desk about it and he seemed oddly unbothered but sympathetic. I will attempt to reach their corporate offices to report this, but buyer beware.

    Jan 20, 2023
  • 5.0 star tripadvisor rating
    Enjoyable Experience

    Very nice hotel. Great friendly staff. Business staff with a sense of humor. They will do you right. Clean and very convenient location. The restaurant had some amazing food. Hot and fresh. Oh and the bar. The drinks, Amazing. Very happy with everything. Final note The concierge was also very helpful and friendly. She was actually there to help. Not just pick up a check. Made a huge difference.

    Jan 15, 2023
  • 4.0 star tripadvisor rating
    Truly a Gem on Duval

    This was our first time staying at La Concha but it is going to be the only place we'll stay in Key West from now on. CONVENIENTLY located on Duval and they have FREE PARKING!! You can easily walk to most places. The staff were courteous, helpful and very professional. The room was clean and spacious. The pool deck is nice and relaxing. GREAT PLACE to stay in Key West!

    Jan 08, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319