La Concha Key West Hotel Welcomes You to Key West Florida! Discover a rich history, an enviable Old Town location and sun-drenched island charm when you choose the Crowne Plaza Key West - La Concha Hotel. Located on Duval St., La Concha, is the ideal Key West hotel. Guests can enjoy a leisurely stroll to nearby attractions like the Mel Fisher Museum, Hemingway House and Mallory Square. Duval Street offers fine dining, chic boutiques, the hottest clubs in town and iconic bars like Sloppy Joe's. If the walls of our Key West hotel accommodations could talk, they would tell tales of Hemingway writing To Have and Have Not, Tennessee Williams penning lines from A Streetcar Named Desire, and Harry S. Truman talking politics or fishing. Our landmark 1926 hotel offers updated amenities that include free high-speed Internet access, a full-service restaurant & bar, wine tasting and retail lounge, an outdoor pool, and well-equipped Fitness Center. La Concha Hotel offers warm island hospitality along with everything guests want in Key West hotel accommodations. We celebrate our status as a historic landmark and look to the future with our Palm One status in the Florida Green Lodging Program. For an unparalleled experience, choose the historic La Concha Hotel for your Key West vacation lodging.

Property Information

Year Built: 1926
Accessible rooms: 8
Double bedrooms: 49
Floors: 7
Nonsmoking rooms: 146
Single-bedded accommodations: 111
Smoking rooms: 14
Suites: 14
Total rooms: 160


Resort Details


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General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy Pets are not allowed in the hotel. Per Florida Statute, Service Animals are permitted. A Service Animal must remain with the Owner at all time. "Emotional Support" animals do not qualify under Florida statute as a Service Animal and are not permitted.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 1903 reviews
  • 1.0 star tripadvisor rating
    Don’t stay here!

    Stayed here 25 years ago when we were married in Key West. Wonderful! We were so disappointed this time. The hotel is in the middle of a major remodel and really should not be open for guests. Our room on the 4th floor was hot and humid even though the air conditioning ran continuously. The fire alarm went off twice during our stay. The pool and restaurant are closed. We weren’t informed of that when booking. The last day of our stay they were hammer drilling ceramic tile directly adjacent to the lobby. The noise was deafening. Don’t waste your money. Go somewhere else until construction is completed.

    May 10, 2024
  • 2.0 star tripadvisor rating
    Space and service need a lot of improvement

    It’s an amazing location, but the space and service are far from ideal. There’s no notice on the hotel Web site that there is construction all day. Came back during the middle of the day to take a nap. That was impossible with all of the noise. When I stay in a hotel, I expect that I can use the room all day, not just at night. The person who worked the overnight shift wasn’t able to fix any of the issues we had with our bill when we checked out ~6 a.m. She said that she would pass the details on to the morning shift, but that apparently never happened. Among other things, we were: - charged for two nights of parking, even though we only parked the second night. - charged a resort fee for one night when the hotel couldn’t provide the services included in resort fee. There’s supposed to be a $30 food + beverage credit, but the restaurant had closed by the time we checked in. On the plus side, the room we had was quite nice. As a titanium elite, we were upgraded to a suite. That’s increasingly rare in the Bonvoy world these days. The hotel needs a lot of work both on the interior spaces and service.

    Apr 28, 2024
  • 3.0 star tripadvisor rating
    Superstar Staff Member

    The location is perfect and the hotel itself is pretty clean and cozy. I did have an issue during one of my many stays here that didnt seem like it was going anywhere at first. But Michelle Cruz being the superstar that she is and always going above and beyond to satisfy customers greatly assisted with my issue following it through to achieve a good conclusion and making sure to update me along the way. Michelle's kindness and meticulous attitude towards resolving my issue is why I am a continued returning customer!

    Apr 22, 2024
  • 4.0 star tripadvisor rating
    Renovated historic hotel

    The tallest building in Key West because after they built it the city passed regulations to prevent anything that tall from being built again. With a location right in the middle of Duval St, this can't be beaten if your goal is to wander up and down the street trying out your favorite bars. The property was in the midst of renovation while we were there, although it was not disruptive it was a bit inconvenient when access to the parking lot was blocked for a while. While they do have breakfast, we chose to go somewhere for lobster benedict instead. Likewise, they have a lobby bar, but it is open and not very inviting. The room was nice, but small. It had been renovated, so it was fresh and new. Worth staying at for a few days, but for an extended visit would try somewhere else.

    Apr 18, 2024
  • 3.0 star tripadvisor rating
    Wish I had better things to say…

    Probably should be 2 stars, but trying to be fair since the hotel is operating while under extensive renovation. Breakfast is more “motel” than “hotel”, fitness center is closed, restaurants not open yet, some limited service by the pool, but bartender also acts as runner, so long delays. Most of the issues were service-related. An issue with the toilet that was ignored, a valet/bell-hop who didn’t know how to provide directions (not familiar with the area streets), housekeeping that took hours to get done after requesting. Good location, lots of potential as many others here have observed, but you should stay at another Bonvoy property on the island.

    Apr 17, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319