Ideal for families with small children, this upscale beachfront resort features family-friendly amenities including an incredible water park with a pirate ship, castle and nine spectacular waterslides; a supervised kid's club and playground area; spinning and yoga classes; an adult's-only area ideal for relaxation and spacious family-sized guestrooms complete with bunk beds and a TV just for kids. Nestled on one of Puerto Vallarta's most beautiful beaches, this tropical resort provides a lively, welcoming atmosphere and the perfect setting for rest, relaxation and fun.

Location

Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 5 miles

Property Information

Year Built: 1965
Last Renovation: 2014
Floors: 4
Total rooms: 253

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The necessary measures to let our future guests know about these works. Maintenance Schedule: Aquapark / Kids Paradise (Crown Paradise Club) Date: From August 30th to September 16th, 2023.
Advisory The necessary measures to let our future guests know about these works. Maintenance Schedule: The Kid´s activities program will continue as normal and will take place in the main Infinity Pool. Baby Club (Crown Paradise Club) Date: From November 13th to 18th, 2023
Advisory The programmed maintenance schedule for all the restaurants will take from September 18th to November 30th, 2023. The program include work on furniture, air-conditioners, kitchens, and general paintwork.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - 

NO STUDENTS GROUPS OR SPRING BREAKERS ALLOWED.
It is our policy that all Guests under the age of 18 must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 6993 reviews
  • 1.0 star tripadvisor rating
    Please Avoid

    We have been loyal customers of the Crown Paradise Golden (Adults Only), but this year was just, I have no words to describe the situations we were placed in. The only good thing about our stay was the people and some of the staff that helped us - who were working at the breeze bar, the bell boys, and the cooks. There is just so much, that was subpar. The buffet was okay, breakfast was really good, lunch and dinner...not so much. In order to receive some type of service we had to tip and even then it was a hassle. Check-in was horrible. management needs to organize a better system, talking about systems. Their key cards for our rooms mess up so much, once they touched a phone or a magnet...it no longer worked. We constantly had to go downstairs to fix our card keys. The rooms... oh my goodness. We were located on the beach side/poolside front on the sixth floor, so we weren't on the newer side of the resort in the tower where the suites were located. But let us get started- the AC system didn't work. The bellboys recommended that we open our sliding door so the air can circulate. Like why not fix it... c'mon, management. Our door knob for the restroom fell off when opening it, bugs inside the restroom where the mirror meets the restroom sink, the water pressure, and the mirrors are aged out and stained. Black mold was growing in our room due to the humidity and could be spotted in areas of the restroom baths. It just seemed everything was outdated. Horrible. Horrible customer service. Management has no respect for their guests and customer. None whatsoever. Whether we spoke in Spanish or English, how tourists are checked in is not so smart. To have your guests wait and get upset is something so mediocre. So much happened and so much was so bad, the rooms, the food, the water pressure, the bugs in the rooms, the pools, customer service, the available tv channels, the gym. EVERYTHING NEEDS TO BE UPDATED, INCLUDING MANAGEMENT. THEY ARE TO BLAME. .

    Jun 04, 2023
  • 5.0 star tripadvisor rating
    Anniversary & Vacation

    We went to celebrate our anniversary and get away and relax from the everyday rat race. Everyone was friendly and the service was excellent. The resort is clean and we saw that updates and repairs were being made. The food was very good. We loved our ocean front room,

    Jun 04, 2023
  • 5.0 star tripadvisor rating
    Wonderfully Relaxing Location

    My husband and I just returned from our 10th visit to this property and thoroughly enjoyed the entire time. We were there for 7 days, Saturday to Saturday. Danny Golden met us at the door with a smile and made us feel like we were arriving at a home away from home. He took us to our room which had a fantastic view of the beach and the bay and made sure we had everything we needed. The room was beautiful and the bed very comfortable. I have a sleep number at home so normally don’t sleep well on hotel beds but even after a week I had no back pain. We are not foodies so we didn’t try the a la carte restaurants but we had good food at the buffet and pool snack bar. We had great food at the Breeze Bar. It’s a fantastic place to start your day with a coffee or a mimosa while watching the scene on the beach and enjoying the ocean. We had fantastic bar service at all of the bars, especially from Polo, Guillermo and Antonia. As usual, Jose brought drinks with a smile and in sometimes a song. I can’t say enough about how wonderfully relaxing our week was. The location is amazing and what makes the hotel special is the wonderful people who work there.

    Jun 03, 2023
  • 5.0 star tripadvisor rating
    All inclusive

    Great value not bad for location is close to the airport great for an All inclusive hotel for adults only. Don’t forget to book nightly dinner. They have nightly entertainment wish there’s karaoke lol. Our favorite was Los Gallos very tasty!

    Jun 02, 2023
  • 5.0 star tripadvisor rating
    Golden Crown Paradise 2023

    The best activities entertainment and water polo I love them all they are the best I come here six times a year keep them here they are the most sexiest women and men alive aranza Jess's and mainna 😍😍

    Jun 01, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319