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Customer Ratings & Reviews
TripAdvisor Traveler Rating
435 reviews-
Worst hotel ive even been to!
Worst experience ever!!! DO NOT GO TO THIS HOTEL. First they forgot to add our reservation in the system and we were left driving aroung Orlando looking for another hotel until 3 am!! When we finally got the room the next day it was the filthiest place ive ever been in my life!! Extremely old, dirty and full of roaches.
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Courtyard Lake Buena Vista is Trash
@Marriott #Marriott Staying at the Courtyard Orlando Lake Buena Vista and this place is terrible. Hat water barely and pressure was low. Used bar of soap left in the shower. Microwave doesn’t work. Called the front desk for 12min straight on the ROOM phone and nobody answered. Don’t stay here. FYI I am Titanium for life and super loyal to #MARRIOTT @MARRIOTT but never this one again.
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Always a good stay
Jose at front desk let us check in early. He was professional and kind. This was our second time staying at this hotel for a night away from kids and rooms are nice. Cold air conditioner and overall comfortable beds. Definitely staying again.
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100% recommended
My husband and i stayed here for a weekend for our anniversary last month in Dec 2024. I can not describe how well we were treated, we had the best experience ever! The place was clean, comfortable, great breakfast and the staff very friendly. The front desk clerk Jose was such a sweet heart, very friendly and so professional. Jose if you read this, GREAT JOB 👏🏼👏🏼!!!! Thank you Courtyard Marriott for a wonderful experience! Definitely will be staying here again.
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Universal Orlando trip
We had a bit of a mix up in the beginning but Jose at the front desk was able to help make it right. He was very attentive and helpful on check in. He was very knowledgeable of the area and local spots for us to checkout. The property was over clean and comfortable.