Savor a stay worth remembering at Courtyard New Orleans Downtown near the French Quarter. Located directly on the St. Charles streetcar line in the heart of downtown, our hotel on St. Charles Avenue, New Orleans, LA is on the parade routes, restaurants and boutique shopping along Bourbon Street and Canal Street. You'll also feel immersed in New Orleans' energy with the locally inspired design of our hotel rooms and suites. Complimentary high-speed Wi-Fi and flat-panel TVs help you feel at home, plus a scenic backdrop and private balcony are available in select accommodations. Visit CJ Michel's for breakfast and Starbucks® drinks, and stop by in the evening for dinner and handcrafted cocktails. During downtime, work out in our fitness center boasting cardio equipment, resistance machines and free weights. After a busy day of fun exploring the Big Easy, return to the hotel and get a peaceful night's sleep in a plush bed. Check out our downtown New Orleans hotel deals today.

Property Information

Year Built: 1995
Last Renovation: 2017
Floors: 6
Nonsmoking rooms: 140
Total rooms: 140
Total rooms and suites: 140


Resort Details


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General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 18
Pet Policy Pets Allowed: $150 non refundable pet deposit

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 785 reviews
  • 5.0 star tripadvisor rating
    Exceptional Guest Services and Location

    We had low expectations in trying to check-in six hours early. But we tried. When first it appeared there were no rooms available, Bernice, asked us to wait while she went up stairs to check. Within minutes, Bernice delivered the great news that our room was ready. We were thankful, because our family members were waiting at a nearby restaurant, which brings me to the ideal location of the hotel. Walking distance to no less than 50 incredible restaurants, and of course, the entertainment that makes the French Quarter like no other place in the world. And the locals make all the difference. Proud of their city and welcoming to the guests that respect what the people and the city have to offer. We enjoyed some great music and people watching, but soon it was time to check out. Bernice greeted us that morning and made sure our luggage was tagged so that we could enjoy one last dining experience- this time at nearby Justine’s. Excellent. We highly recommend this centrally located Courtyard, and we wish to extend our special appreciation to Bernice, for going above and beyond to make our experience exceptional.

    May 07, 2023
  • 5.0 star tripadvisor rating
    Superior service

    The guest service staff here was outstanding. Bernice and Jada in guest services helped with booking tours and were highly accommodating during my stay. Great location and immaculate facility. Highly recommend this place!

    May 04, 2023
  • 4.0 star tripadvisor rating
    Solid Choice

    This Courtyard was the first hotel that I would end up staying in during my trip to NOLA. I had a Queen room with an atrium view, which was decently-sized for one person. It would be a bit of a squeeze with two people, but you can make it work if you’re not in your room too much. I arrived around 10am and they were able to get me into a room, which was much appreciated. They also had water bottles at the front desk that I definitely took advantage of during my 3 day stay. I want to say it’s because I’m a Gold member, but who knows. The location of the hotel is great - it’s just close enough to the French Quarter that you can be there within 5-10 minutes, but not so close that it’s super noisy at night. I never felt unsafe walking to/from the FQ by myself, as a solo female traveler. The rooms were clean and I did not ask for room cleaning during my 3 day stay. Late check out as a Bonvoy Gold member was honored and very much appreciated. They held onto my bags as well so I could go out and grab some lunch and last minute souvenirs before my flight home. Front desk staff was always super nice and very helpful. Overall, I really enjoyed my stay at the Courtyard and would definitely recommend it to anyone who’s visiting NOLA.

    Mar 31, 2023
  • 1.0 star tripadvisor rating
    Robbed within 24 hours

    Do not leave any valuables in your room. Within 24 hours of checking in, someone went in my room while we were out and went through our stuff... and they stole 240$. The manager did nothing. The customer service rep did nothing. I had to speak to a supervisor who told me I had to call the police before they helped me. I called the police at 7:00 pm and they called me back the next morning at 8:00 am. After the police was called, I asked the supervisor to transfer me hotels as we did not feel safe. We were transferred to another hotel... we did not receive any discount or anything else. We were charged for all our stays and even had to pay a small premium when we transferred hotels as it was more expensive. It was a horrible way to start our trip... We had to use our credit cards which wasn't planned, we didn't feel safe and it impacted the rest of our trip. The rooms are not as clean as the images portray. The room we stayed in felt dated. We booked a hotel room with 1 queen bed for my wife and I... When we got there, there were two beds in our room... The highlight of our stay was the gentleman named Ben at the reception who gave great customer service and he was very welcoming. If a manager reads, this I opened a case with customer service...

    Mar 27, 2023
  • 4.0 star tripadvisor rating
    Safe and cost effective lodging in the French Quarter in New Orleans

    Great location in the French Quarter where everything is within walking distance. Rooms are a bit tired looking but comfortable. Bathrooms are functional but need an upgrade. Transportation to/from airport/hotel is most cost effective using taxis, which charge a standard rate of $36. Uber is more expensive at around $45.

    Mar 06, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319