Resort Details
- 24-hour front desk
- Acrylic shield between guests and staff in main contact areas
- Complimentary newspaper in lobby
- Concierge desk
- Contactless check-in and check-out are available
- COVID-19 - Essential Workers Only - NO
- Elevators
- Express check-out
- Free high speed internet connection
- Gap period enforced between guest stays
- 24-hour front desk
- Acrylic shield between guests and staff in main contact areas
- Complimentary newspaper in lobby
- Concierge desk
- Contactless check-in and check-out are available
- COVID-19 - Essential Workers Only - NO
- Elevators
- Express check-out
- Free high speed internet connection
- Gap period enforced between guest stays
- Guests are provided with free hand sanitizer
- Individually-wrapped food options are available
- Individually-wrapped food options are available through room service
- Luggage service
- Multilingual staff
- Property confirms they are implementing enhanced health & safety measures
- Property is cleaned with disinfectant
- Social distancing measures are in place
- Staff wears personal protective equipment
- Tour/sightseeing desk
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Don’t bother
Dinner and breakfast experience dreadful Warm chicken and bacon salad was a shocker … salad leaves old and slimy …. Not fit for human consumption . Cooked breakfast comes to the table cold . Staff couldn’t care less Room was clean and comfortable. Front desk staff helpful
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Fantastic Hotel in the heart of the city
We stayed here for our last night in Ireland and the rooms were clean and modern and the staff was friendly and attentive. We also had the opportunity to meet the owner Fionn who was filled with Irish hospitality, and it resonated throughout the hotel. I only wish we had stayed longer. Thank you so much for a great stay
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It all went so well until we went down for breakfast.....
Booked here for my sons 13th birthday the 23rd Dec, when we checked in the man on reception said check out tomorrow is 10am and breakfast is served until that time, I was like ohh my email states 12 check out, (which i checked again) he said well you should have got one stating 10am, but I was like ok that's fair enough it is xmas eve tomorrow and people want to get home, no bother. I said so we have to have breakfast and checked out all by 10am? he said 10-10.30am give or take but you can get breakfast up until 10am. So we thought ok get up pack up room 1st then breakfast then leave for 10. When we arrived at our room they had put balloons and a happy birthday card on my sons bed which I had emailed about and he was delighted when he walked in. We had a lovely evening in restaurant food was lovely. Fast forward to next morning we get up pack up room and go down for breakfast at 9.30am after a few mins a waiter came over and was like, yes?? I said can we order some breakfast and he said no, kitchen closed at 9am, I said we were told on check in it was 10, he said I don't know why you were told that because its not, I said (I have 3 kids that were hungry and a 2 hour drive ahead) is there nothing we could get, he just replied tea/coffee. He was so rude, so up we went to check out. I complained to lady at desk and to be fair she was helpful and said we should of been served as it was meant to be 10am, she did go and get the kids a juice box and some fruit but I was so upset, to have paid/spent all that money in the hotel the evening before to make his birthday special and we end up leaving on xmas eve so angry and paying for a breakfast we didn't get. Maybe if you don't want people in the hotel xmas eve morning don't take bookings the night before and delivering half a service.
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An amazing city family getaway.
Every December we stay in the Castle Hotel. It is the perfect location with just a short walk down to the main shopping streets of Dublin. We stayed in a beautiful family room which was so spacious for a family of 5. The beds were so comfortable. We ate in the restaurant and the food was beautiful and the children said the Chicken wings were the best they ever had. We then sat in the bar and enjoyed the live music entertainment. Our stay gets better and better ever year and the staff are always so helpful and can never do enough for you.
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A magical Christmas break in the Castle hotel.
We walked into a beautiful foyer decorated lavishly for Christmas and we greet by friendly receptionists. Our bedroom was a high ceiling room beautifully decorated with coving and sections of wallpaper reminiscent of a Victorian grandeur. Tea/coffee making facilities and bottled water provided water in room along very nice toiletries and fluffy white towels. We ate and drank in the cellar bar and had entertainment provided and it was a lovely night. Dinner was freshly cooked and presented beautifully. Breakfast was in the music room upstairs and i could have lingered all day in the comfort of the place and the beautiful décor. All of the sitting rooms near reception are decorated for Christmas and one is nicer than the next. I recommend this family run hotel highly for a city break. We were only minutes from the spire and shopping quarters of Henry street and Jervis street and we strolled to Dublin Castle and had the most enjoyable evening at the Christmas markets
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Know before you go: This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Optional Fees: Self parking fee: EUR 15 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.