Hotel Promotions
Special Inclusions
Guests will receive the following inclusions:

• Full buffet breakfast at the terrace of the hotel, from 7:00AM to 11:30AM (2nd floor)
• Shopping bracelet discounts
• Bicycles on lend (subject to availability)

Important information: Redemption information will be provided by the hotel at check-in.  Gratuities are not included.

Applicable Dates:
Booking Dates: 09 Feb 2023 to 20 Dec 2026
Travel Dates: 09 Feb 2023 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars
    1 pool bar overlooking the ocean
  • Various Restaurants
    "La Terraza".- D´Luxe Breakfast buffet ONLY
Room Type
  • Deluxe City or Terrance View with Balcony

    Bedding- 2 doubles or 1 king bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 4 adults, 2 children, 4 total.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Data port
    • Hair Dryer
    • Internet access
    • Iron
    • Ironing board
    • Safe
    • Telephone
    • TV
  • Deluxe Ocean View with Balcony

    Bedding- 2 doubles or 1 king bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 3 adults, 2 children, 3 total.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Data port
    • Hair Dryer
    • Internet access
    • Iron
    • Ironing board
    • Safe
    • Telephone
    • TV
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Business services*
  • Children welcome
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Business services*
  • Children welcome
  • Concierge desk
  • Elevators
  • Golf, Offsite*
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service*
  • Lounges/bars*
  • Meal Plan Type: European Plan*
  • Pool
  • Restaurant*
  • Room service*
  • Room service - limited hours*
  • Safe deposit box
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports*
Off-Site Amenities
  • Business Services*
  • Internet Access
On-Site Wedding Services
  • Please contact the hotel for additional information.

* Fees may apply

On-Site Recreation
  • Pool
    There is 1 pool on site.
Off-Site Recreation
  • Beach
  • Golf *
    Golf Course located within 5 Miles of Property.
Off-Site Attraction
  • Other Local Attractions
    Chankabaab National park-Good for snorkeling and learning about all Mexican cultures.
    Punta Sur Ecological reserve. You can observe freedom animals surrounding the main entrance and learn about marine life.
    San Gervacio Ruins - Samples of vestiges of the Mayan Culture.
    El cedral - Small agricultural & farming town, famous for its traditional festivities in May honoring La Cruz de Saba... with religious motives

* Fees may apply

Surrounded by unique restaurants, dive shops and lovely boutiques, this classic downtown hotel offers a welcomed retreat for active travelers on a budget. With a welcoming atmosphere and comfortable guestrooms that feature traditional amenities and a private balcony, this resort provides a great value in one of Cozumel’s bustling tourist areas.

Property Information

Year Built: 2000
Accessible rooms: 1
Floors: 5
Total rooms: 90
Av. Rafael y Melgar No. 457 Sur entre 5 y 7 Apartado Postal no 286, Cozumel, QR, 77600, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1585 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Sinthia at Casa Mexicana.

    Sinthia is always excellent in the breakfast to help us have such a nice experience. She has served my wife and I for many years and other friends and family members. We always feel at home at Casa Mexicana and Sinthia helps us feel like a family here. Thank you Sinthia.

    Nov 09, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Casa Mexican

    Wonderful place. Breakfast is very good. Sinthia was in charge of wait staff. Always on time with coffee . Very pleasant. Rooms are clean and reasonable..

    Nov 07, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Cynthia was the best!!

    Very polite, pretty, and kind. Excellent!!

    Nov 07, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Location & Safe for Solo Travelers

    Location was excellent for celebration events. Safe for solo travelers. Rooms were clean, comfortable & quiet. Staff was very sweet to answer any questions and referrals for whatever you might need. The 20% discount to Palmeras was a big bonus for me!

    Nov 05, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    👍

    Cool and easy atmosphere. Very friendly service by Sintia and her team at the breakfast 🍳 ☕️🥞

    Nov 05, 2026
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $32.57 Mexican Pesos per room, per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryThe hotel charges a Staff fee and a Maid fee. The amounts are as follows: $3.00 per person, per stay for the Staff fee and a $2.50 per room, per night for the Maid fee. Both are payable directly to the hotel by the guest.
  • AdvisoryThe Municipal Government of Los Cabos Environmental Sanitation Tax of a minimum 82.12 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

     Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

     Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

     Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

     General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319