Treat yourself to an unequalled all-inclusive resort experience at the best location in Puerto Vallarta. Beach, sunshine, tropical setting, vibrant spaces with color and joy, we provide everything you’re looking for. A breath-taking place to relax and enjoy a fun-filled getaway. Set in the heart of Puerto Vallarta and just five minutes from the shops and restaurants of downtown, this superior beachfront resort is a great pick for couples and active travelers alike. SKY BAR exclusively for our premium accommodation guests.

Location

Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 5 miles
N/A : 5 miles
N/A : 5 miles
N/A : 5 miles

Property Information

Year Built: 1982
Last Renovation: 2008
Accessible rooms: 2
Floors: 4
Total rooms: 231

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 6334 reviews
  • 2.0 star tripadvisor rating
    2/5

    When we first arrived, front desk forgot to give us back our passports, tell us our room number, or point us in the proper direction. Dining staff will give different dress code rules depending on the person. If you ask a question, you’ll get a different answer from each staff member. Our towels & blanket we purchased were stolen from the beach area by sellers, they gave it to the staff & they would not give it back & told us to “be more careful”. Concierge booked us for the wrong tour after explicitly telling him which one we wanted to do, trusting he was singing us up for that. Pool waiting staff was almost non existent or, you order and they don’t bring anything out, period. Do not fall for the tour & the breakfast for the adults only hotel- it is a timeshare scam & waste of time you could be spending on the beach. I understand the hospitality business, working with people can be very stressful, but there wasn’t even an attempt at trying to be friendly with tourists.

    May 21, 2024
  • 5.0 star tripadvisor rating
    Wonderful!

    Best service out there! This is honestly the best hotel! It has a great location and even better staff! They are there with any questions or concerns and their bartenders and waitstaff are wonderful! Couldn’t ask for a better vacation! A must for sure!

    May 18, 2024
  • 5.0 star tripadvisor rating
    Buenaventura is the best!

    This is the best place on earth!! The staff is amazing; they treat us like one of the family. Victor and Michelle are absolutely fantastic at what they do. The food is really good, especially the breakfast buffet! We finally became members this year and plan to come back every year at least once. Thank you Buenaventura!!

    May 18, 2024
  • 5.0 star tripadvisor rating
    Excellent

    The service from your staff is excellent luis and Jesus went out of the way to make my friends relive there honeymoon from twenty seven years ago here in this hotel. Vero had saved some jewelry that my daughter had left here one year ago. The people there from room service to bartender are very friendly and help full.

    May 18, 2024
  • 2.0 star tripadvisor rating
    Not 4 star.

    Check in went smoothly but reception needs to go to Smile training school. Pretty sour faces. Room was small but nice, clean and well stocked We upgraded to ocean view on 4th floor. Wait staff and bar staff tried to make us happy with excellent service. Unfortunately they’re serving recycled, sometimes cold and very small portions of food. I will give the food 3/10. Service 9/10. Drinks 7/10. The time shares dudes tried to rope us in but we refused everything they offered. It was a 3 day vacation for our wedding anniversary so who wants to go for a free special breakfast when breakfast was included in the price. Speaking of our anniversary. We let the hotel know before our arrival that it was our 27th anniversary, that was ignored. Didn’t even get a balloon lol. We Had heard on line that they allowed you to keep your wristband if your flight was leaving later. Asked for 2 hrs after check out and they said only if you pay extra. Seems we would have got it for free if we attended the timeshare breakfast. Why would we pay extra for 3/10 tasteless food. You won’t go hungry at this resort if you like bland, lukewarm food. Lots of food. That being said there was a day when they closed all the restaurants for around 2 hrs due to a health department inspection. Good job we had a decent breakfast that day (cold breakfast). We definitely won’t be going back.

    May 18, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319