Property Information
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Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1800 reviews
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Jun 03, 2023Friendly Staff, Top Notch service and location
Great location on the Harbor, a short Uber drive to airport and piers. Hotel was a tad older and dated, but the staff was friendly, accommodating and helpful. Free breakfast had hot and cold items to choose from. Bed and pillows were super comfortable. We had room service each night we stayed, which you don't often see anymore.
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May 25, 2023
Would definitely return!
Stayed here 5 nights and enjoyed the stay. The check in and check out process was smooth. The hotel itself is clean and the staff are friendly. Breakfast was included and the options were great. Parking is also free. My only suggestion would be to get to the breakfast room early the seating area is small, other then that it’s a great place to stay.
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May 24, 2023
Walking Distance to Shops
We really liked this hotel. Everything is in good condition even though it has been here for decades. The staff were friendly and willing to help. The only quirky thing is the parking structure and the entrance to the building. There are beautiful views of the harbor and shops and restaurants within walking distance.
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May 18, 2023Disappointing on a few significant levels
Arrived on a sunday afternoon because i hoped to check in an hour early due to needing to rush downtown for a baseball game. Hotel had been solidly booked the night before so they had no clean rooms, so i had to wait till check in time. Front desk was friendly enough no issues with that but, when i finally got up to the room after an hour wait, the poor housekeeper was still cleaning the room, so i said i would come back, lugged my luggage downstairs and after wasting all that time ended up having to take my luggage to the game in my car. So when i returned to the third floor room that one pays a bit extra for to have a bay view what i realized after going up to the sixth floor was you can't see the bay from the third floor. If you pay for a bay view keep in mind unless your on 6th, possibly 5th floor you can't really see the bay. Now it's not a horrid view in this direction without the bay, but the bay is what you thought you were paying to view. That being said i did like having balconies on the rooms ... not deep but enough to sit if you wanted to. The pool looked kind cool lit up at night below and it was nice to have the bay breeze come into the room. The room itself was clean however the housekeeper in her rush i realized in the morning had failed to replace the shower curtain. Taking a shower with no shower curtain was doable if careful and spreading towels but unnecessary, I understand she was probably rushing and over worked so i could let this pass.. however.... The beds were horrible. I had booked a room with a king bed and got two double beds instead. Both of which were horrible. First one was so slanted and worn out on the side i nearly slid off the rather cheap sheets on the bed. So like goldilocks i tried the second bed only slightly better but also worn out and with a huge hump in the middle. So sleep was bad to say the least if only like goldilocks the hotel had supplied a third bed maybe that one would of been comfortable. Unfortunately, no such third bed was provided. So, paying more for a view you didn't have, having no shower curtain, a room that wasn't ready even at check in, and beds one could NOT sleep on. Well yeah that made it a less than enjoyable experience sadly. So i cannot recommend people pick this hotel if given a choice.
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May 03, 2023Nice hotel but it doesn’t live up to its name.
This hotel is quite nice. The mattress was comfortable, there was a coffeemaker and refrigerator in the room but no safe. It was very clean. We had a harbor view room, and the only view of the harbor was some masts that happened to be taller than the buildings across the street. Maybe the higher floors would actually have a view. Unfortunately, our room was directly across from the elevator, so we got to hear the elevator going up and down all night long. Plus the noise from the cars going by outside weren’t muffled at all. We could have been sleeping on the sidewalk. Avoid room 312!!!! Breakfast was pretty good with a nice selection.