Bordering the Eastern National Park, this fetching hotel appeals to families and spa enthusiasts with its enjoyable offering of daily and nightly entertainment and pampering menu of services at the spa. Boasting a great location just a quick boat ride away from Saona Island, guests can choose between a unique variety of restaurants and bars, dance the night away in the disco, explore some of the area’s top dive sites nearby, catch a live show at the theater or relax by the pool. Create memories to last a lifetime, during visits to this tropical hideaway.


La Romana - Beach
Punta Cana, Dominican Republic (PUJ) : 45 miles

Property Information

Year Built: 1999
Floors: 3
Total rooms: 871


Resort Details


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Right to Refuse Accommodation - This hotel has the right to refuse accommodation to any guest without being liable for any refund or compensation under the following circumstances, including but not limited to, where such action is deemed necessary for safety, when action is unlawful, when action involves a hazard or risk to any guest, and when the guest has committed misconduct on a previous stay.

Dress - For access to all restaurants during the evening a formal dress code applies (men shouldn't wear shorts, sleeveless shirts, sandals). 

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 13982 reviews
  • 1.0 star tripadvisor rating
    We will never come back

    I wouldn't recommend this hotel to anyone, especially families with little kids. The room service is terrible. They come very late to clean up the room. The cleaning lady got to the room without even knocking, while we were there. One of the days they just ignored our room and didn't come at all. When we came to the service guy to ask why our room wasn't cleaned and asked that it will be cleaned first part of the day, he was just laughing into my face, made notes... but the next day was everything the same... nobody came to clean up our room. When you get out of the room to the wholeway its a terrible smell of sewerage. The front desk is a joke.. they are useless. Most of the workers don't speak English, they don't understand you. The wifi is terrible, there is no connection most of the time. The room we got is not for families with older kids. Glass door to the bath room and the toilet. You can see through. Maybe ok for a couple, but definitely not for families with kids. Also they would promote different excursions to buy . Please make a research, before you buy an excursion, if it will be kids friendly. We had a terrible experience at Saona island taking our kid. What they care about is only to sell you and get the money. We made a mistake and beleived the lady at the front desk that said it is suitable for kids. We were jumping from boat to boat with the stroller and the baby. Was waste of time and money and very bad experience after all. The food is ok, not the best quality. Every day you get same desserts, simple busquit cakes. Overall we try to enjoy from the sea which is beautiful, but only that. The hotel itself far away of being a 4 star hotel. I would give it hardly 2 stars maybe, but definitely not a 4 star. In my opinion for the money they charge you, the service and accomodation should be way better. I would avoid this hotel and look for a better place to stay for you vacation, if you want to enjoy.

    Jan 31, 2023
  • 4.0 star tripadvisor rating
    Great stay

    Upgrade to VIP, you will get better food. Buffet food not good. Beach was nice, service was exceptional, room was nice, clean, large, and had great air-conditioning. It just needed a dresser for storage, we lived out of our suitcases for a week. The grounds are very well kept and we loved the nature area. 1000's of little yellow birds that will eat out of your hand, ducks, hummingbirds, woodpeckers, peacocks, turkeys!!! It was nice.

    Jan 26, 2023
  • 4.0 star tripadvisor rating
    Ok but not great

    Not up to what it should be. Resort needs some major work and a lot of small stuff to be fixed to get it to the point of being a 4-4.5 star much less a 5. Most annoying part was being constantly hassled for excursions and not taking no for a answer.

    Jan 26, 2023
  • 1.0 star tripadvisor rating
    Don't Go There!

    We travelled in August 2022, the weather was warm and beautiful. We travel extensively and the resort was one of the worse resorts we’ve been to and is far from 5 star All-Inclusive. The restaurants are not air conditioned and food sits out for hours and hours. On day 3 of our week, my husband and I came down with horrible food poisoning. I went to the resort Doctor, the answer was we’ll take you the hospital. There was a drug store on sight (who didn’t speak our language and couldn’t translate on her phone) which gave us medication which turned out to enhance the issues. We barely made it home. The ocean bar pictured is an upgrade if you want to go there. Premium brand liquors require an upgraded package. If you want a lock/key for the room safe, even that was extra. The housekeepers were scarce and overworked. Getting a fresh towel was near impossible. There was a water leak which no one seemed to care about. The armed guards at night, I believe were just a false sense of security.

    Jan 24, 2023
  • 2.0 star tripadvisor rating
    Stay away

    This place is a disaster. Pool area and beach are nice, but standard on rooms, and quality of food, is not acceptable for the price asked for. This hotel needs a total renovation and revamp, and i would stronly urge anyone to find other hotels in the area. And to make things even worse, this is a party place, and noise from drunk people is overwhelming at least until 2-3 after midnight..

    Jan 22, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319