The Barceló Bávaro Palace***** is one of the best hotels in Punta Cana, designed for those who love endless sunshine, the sound of the Caribbean breeze wafting through the palm trees, and the stunning coral reef and crystal-clear waters. Located along one of the 10 best beaches in the world, according to National Geographic and TripAdvisor.
Rest and relaxation are guaranteed in this paradise in our B-rooms with views; they offer state-of-the-art technology and absolute comfort.
The wide range of options on offer at one of the best all-inclusive hotels in the Dominican Republic allows our guests not only to enjoy themselves, but also to enjoy unique experiences, such as savouring the local Dominican cuisine or international specialty dishes in our 11 restaurants.
LocationPunta Cana - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating26878 reviews
The resort needs a little tuning up
I would like to preface this by saying we stayed in the palace section and were premier guests. We were a party of 20.. Being a premier guest gave us expedited check-in and a superior Oceanside room.. The rooms are outstanding, the only drawback is that when you put the shower on there is only a half glass enclosure and the floor is constantly wet! For the most part, the service was substandard, compared to other resorts. In other resorts, we got served poolside and on the beach. This does not happen here. Aesthetically, the compound is attractive, clean, and upscale Many of the employees seem unhappy and disinterested. Particularly in the buffet area. Many of the employees stand around talking to their friends, with little guidance or management They only come to life when they see the Dinero. One of the hardest things to find iced tea. You can ask a number of employees if they have iced tea, they have no idea what you are talking about. Communication is a big problem.. (Suggestion to staff ) It may be wise to put an iced tea dispenser along with the juices. The strongest restaurant by far was the French restaurant. The food was more than acceptable, service was outstanding. A big disappointment was the steakhouse. We had 20 people in our party, and we all asked for the steaks to be cooked differently. They all came out rare to blue the pools were enormous and there were ample chairs and chaise lounges available. Beach towels around a premium… Don't lose yours. I can truly say that the beach is probably one of the better beaches in Punta Cana, and I have been there eight times. Security is present . It is a safe environment If you are a golfer. The Lakes course is a Pete dye course in the ninth and 18th holes or his signature. They say the golf is free but you have to pay a substantial amount for the card, which is negotiable by how many rounds you will play. The pro shop help is outstanding and work with you. The outside manager is often confused and sometimes becomes obnoxious. Please keep in mind that they will store your clubs the course was in rough condition, particularly hole 4, tee boxes are often, patchy, and torn up. They attributed this to a broken sprinkler system and no rain However, the greens are in relatively good shape but are slow/medium with subtle breaks around the hole. The layout is more than interesting… Bring a lot of golf balls, water, and sand are prevalent
Worst experience ever!
Starting with the check in process, be ready to wait hours to check in. Employees seem to not care at all about anything. Poor service, flies everywhere, definitely not coming back. Rooms are poor maintained.
I will NEVER go back to this place.
Upon arrival of the resort we waited 2 hours in the lobby to check in. The lack of urgency to get things done was noticeable at the time, as it was everywhere else in the resort. Barcelo bavaro palace is a very big resort where you often need to take a trolley or cart to get around if you’re not staying near the main area. At a resort this size I felt like a number more then a guests as every encounter you have has no substance. I will not be going back to this place ever again and don’t recommend it to anyone else.
There is wat more resorts with excellent customer service. Please don’t let this one be your first stay at punta cana. They’re rude and you’ll last 1/2 in reception. There’s no answer to room service and there is no care for customers
THE best time for a first time in your beautiful country Dominican Republic
My arrival and stay at Barcelo Bavaro was amazing. Completely recommend. No need to leave the resort but excursions are amazing as well. We did go on a few. I defintely will and have already recommende the resort. i also plan to return for sure.