Location
Runaway Bay - BeachProperty Information
{{title}}
Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
BEEARE !!! This is a THREE STAR hotel
Beware! This is not a FIVE star hotel. It is definitely only A THREE. I won’t mention odor elevator and horrible service - the only thing I will mention is when checking in they said my reservation was cancelled.
-
Drugs
4th time here and it’s mostly run very well. But !! They seem to now tolerate drug dealers within the complex. I’m well aware of the local culture. But the dealers are not licensed by the hotel - or are they ? Time for the hotel to come clean.
-
Rest and relaxation
This was my first vacation in Jamaica. It was very nice. I loved my room. Very clean resort. The food was great, although it was a lot for me, but it was delicious. They had international food as well as traditional jamaican dishes. I had dinner at the Picasso restaurant which was fabulous. The beach was a bit smaller than I expected, and sometimes had a tough time finding a chair but it was still beautiful. I would definitely recommend it. Also, for children, they have a kids club. The spa was nice too. I had 2 different massages. Thanks Bahia!
-
Service poor
This is my third visit at this resort. Restaurants service this time is poor. Waiters, waitresses do not smile and look like they are happy to help Or check if guests need any additional assistance, top up water or if you ask for a drink you do not receive it. Disappointed coconut selling for $5 and if you pay with $10 you are told by seller, I do not have any change. Not sure why it’s called all inclusive when things are being sold and staff soliciting tip. No Splenda for people who prefer Splenda over equal. Some wait staff will let you know Diet Coke is not offered but yet there is Coke Zero in the room. Please educate wait staff on what is available for guests and how to offer good customer service to all customers. On our patio there is one chair for a couple to sit on, go figure.
-
Will Visit February 2023
How can we contact someone to find out if they offer a crib or a playpen for room? We are arriving on February 22, 2023 for 7 days and trying to decide if we should take our own playpen? We have 3 rooms booked as we are traveling with other family members. Toronto, Canada Thank You.