These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Valid for up to two children Kids ages (3-12) and teens (13-17), per room, per stay when accompanied by one full paying adult. Children’s ages MUST be notified on the reservation and ages must be accurate at time of travel (proof of age will be required upon check-in). In the event that ages are incorrect, the difference in the rate will be charged upon check-in. Applicable to US Markets. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time.
A service fee of 35% will be applied to all services or activities under the Inclusion Resort Credit program, and this fee cannot be covered with promotional credits. The offer applies to both new and existing reservations with a minimum stay of one night, and the credits are applied to all nights of the reservation as long as check-in takes place within the promotional travel period. The credits are non-transferable, non-cumulative, and cannot be saved for future stays. Restrictions apply, and all information is subject to change without prior notice. All prices are expressed in U.S. dollars and may vary. Activities available depend on the property and may change at any time. The program is valid for individual guests, social groups, and wedding groups, and for room categories with multiple rooms or connecting rooms, credits are applied per room.
The credits are valid only for the activities specified:
SPA, they apply to certain services, are subject to availability, and cannot be combined with other discounts or promotions.
BOWLING, credits may be used at any time during opening hours subject to availability, and age restrictions may apply.
GOLF, credits can be applied to green fees and shared carts, but not to ProShop products or equipment rentals, rider fees, or other charges. They apply only to regular-price rounds (including green fee, twilight fee, and junior fee), are subject to space and availability, exclude transportation to and from the course, and cannot be used for tournaments.
BEAUTY SALON, credits are valid only for selected.
Guests will receive a free round of golf for each person in the room. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. Golf cart is not included but is mandatory ($50 rental fee). Transportation is not included. Does not apply to groups or tournaments.
Valid for up to two Teens ages 13-17 per room, per stay when accompanied by one full paying adult. Teens’s ages MUST be notified on the reservation and ages must be accurate at time of travel (proof of age will be required upon check-in). In the event that ages are incorrect, the difference in the rate will be charged upon check-in. Applicable to US Markets. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time.
Resort Details
- 5 Snacks
- Aji
- Aroma Cafe and Bakery
- Black Iron
- Chez Moi
- Copal BuffetBreakfast will no longer be offered.
- Dez-Nightclub
- Digit - NFT Bar
- Handome Harry
- Kantina 1953
- Kita North and Minami South
- Konos Ice Ceams
- Livo
- Plaza MxNow open for breakfast, lunch, and dinner.
- Swim-up Bars
- The Cocktail Bar
- The Food DistrictDinner will no longer be offered.
- The Mic (Karaoke Bar)Now open from 6:00 PM to 2:00 AM. Please note this venue is for adults only (18+) and can be accessed via elevator 4.
- The Pods
- Veranda
- Oceanfront KingView: Ocean view
Bedding: King Bed
Occupancy limits: 4 adults, 2 children, 4 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Oceanfront King AccessibleView: Ocean viewBedding: King Bed
Occupancy limits : 2 adults, 2 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Oceanfront Two Queen BedsView: Ocean view
Bedding: 2 Queen Bed
Occupancy limits : 4 adults, 2 children, 4 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Oceanfront CouplesView: Ocean viewBedding: King Bed
Occupancy limits : 2 adults, 2 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Central OceanfrontView: Ocean viewBedding: King Bed
Occupancy limits : 2 adults, 2 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Oceanfront F&FView: Ocean viewBedding: King Bed
Occupancy limits : 2 adults, 2 children, 4 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- FF Sundeck SuiteBedding: King Bed
Occupancy limits : 2 adults, 3 children, 5 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Gala Oceanfront Suite One BedroomView: Ocean viewBedding: King Bed
Occupancy limits : 2 adults, 2 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Gala Oceanfront Suite Two BedroomView: Ocean viewBedding: King Bed
Occupancy limits : 6 adults, 4 children, 6 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Panoramic Suite King & King Two-BedroomBedding: King Bed
Occupancy limits : 4 adults, 4 Total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Panoramic Suite Two BedroomBedding: King Bed
Occupancy limits : 6 adults, 4 Children 6 Total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Panoramic Suite Three BedroomBedding: King Bed
Occupancy limits : 8 adults, 6 children, 8 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Panoramic Suite Four BedroomBedding: King Bed
Occupancy limits : 12 adults, 10 children, 12 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Oceanfront Central SuiteView: Ocean viewBedding: King Bed
Occupancy limits : 6 adults, 4 children, 6 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Penthouse Suite One BedroomBedding: King Bed
Occupancy limits : 3 adults, 2 children, 4 Junior, 3 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Penthouse Suite Two BedroomBedding: King Bed
Occupancy limits : 6 adults, 4 children, 6 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Penthouse Villa Three BedroomBedding: King Bed
Occupancy limits : 8 adults, 7 children, 8 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Penthouse Villa Five BedroomBedding: King Bed
Occupancy limits : 8 adults, 7 children, 8 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Beach Club VillaBedding: King Bed
Occupancy limits : 8 adults, 7 children, 8 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Five Bedroom Panoramic VillaBedding: King Bed
Occupancy limits : 8 adults, 7 children, 8 total- Air conditioning
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Shower
- TV
- Wireless internet connection
- Oceanfront F&F 2View: Ocean viewBedding: King Bed
Occupancy limits : 2 adults, 1 children, 3 total- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Coffee/Tea Maker
- Hair Dryer
- TV
- Wireless internet connection
- F&F Sundeck Suite 2Bedding: King Bed
Occupancy limits : 2 adults, 1 children, 3 total- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Coffee/Tea Maker
- Hair Dryer
- TV
- Wireless internet connection
- Penthouse Suite One Bedroom 2Bedding: King Bed
Occupancy limits : 2 adults, 1 children, 3 total- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Coffee/Tea Maker
- Hair Dryer
- TV
- Wireless internet connection
- 24-hour room service*
- Air conditioning*
- All-inclusive meal plan*
- Coffee/tea*
- Golf*
- Pool*
- Spa*
- Wi-Fi*
* Fees may apply
- Beach *Beach access has been opened and is now available with beverage services, loungers, towels and umbrellas.
- Fitness center on-site *
- General *AVA Kids now opens and offering a wide range of activities for children aged 4-12 from 9 am to 10 pm. The space provides a continuous calendar of events. Children under 4 are welcome but must be accompanied by an adult.
GAME HUB ARCADEThis incredible arcade area features more than 50 game machines for all ages. From claw machines to modernized versions of classics.Location: North Wing, Section 3 (in front of Veranda restaurant)Ages: Recommended for ages 5 and up. Children under 12 must be accompanied by an adult. Each game specifies the minimum age requirement. - Golf *
- Gym *
- Indoor pool *
- Outdoor pool *
- Spa *
- ACTO LIVE THEATERIt will be a dynamic space with a continuous schedule of events and shows designed to ensure every family member has the best time.Location: North Wing (in front of the convention center)•Monday, 12th: Pirates (AVA Kids - 7 PM) and Illusionist & Magic (Family Entertainment - 9 PM)•Tuesday, 13th: LED (9 PM)•Wednesday, 14th: Circus (AVA Kids - 7 PM)•Thursday, 15th: Stars (9 PM)•Friday, 16th: Magic (Family Entertainment - 7 PM) and LED (Family Entertainment - 9 PM)•Saturday, 17th: Mexican (9 PM)•Sunday, 18th: Circus (7 PM)Ages: For the whole family. Children under 18 must be supervised by an adult or guardian.
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2453 reviews
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Nov 06, 2026Unforgettable FamilyTime
Our stay at AVA Resort Cancun was nothing short of amazing! We visited to celebrate my dad’s birthday, and it made for an incredibly memorable family vacation. From the beautiful atmosphere and stunning property to the overall experience, everything came together for a fantastic getaway. The food and drinks were great, with plenty of options to enjoy throughout our stay. Whether relaxing, enjoying the resort, or spending time together over a good meal and drinks, there was always something to appreciate. What made this trip especially meaningful was being able to share these experiences with my dad and sister. The laughs, quality family time, and unforgettable moments are what truly made the vacation special. AVA Resort delivered an experience worth remembering. Beautiful surroundings, great food and drinks, and an atmosphere that made it easy to enjoy every moment. Five stars without hesitation. We left with amazing memories and would absolutely love to return! **Rooms: 5/5** Beautiful, spacious, and comfortable rooms with a modern feel\. A great place to unwind and recharge after enjoying everything the resort has to offer\. **Value: 5/5** A fantastic overall experience for a family getaway\. Between the accommodations, dining, drinks, and resort atmosphere, it made for a memorable vacation\. **Cleanliness: 5/5** The resort maintained a clean and welcoming atmosphere throughout our stay\. Everything contributed to a comfortable experience\. **Noise Level: 5/5** A great balance of energy and relaxation\. Plenty of opportunities to enjoy the atmosphere while still having time to unwind\. **Service: 5/5** An enjoyable experience from start to finish\. The hospitality added to what was already a fantastic family vacation\.
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Nov 06, 2026
Ava Resort Cancun
Just finished a great trip to Ava resort in Cancun. Great trip hotel and restaurants were great. Our butler's Roberto and David were fantastic. Took care of everything for us.
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Nov 04, 2026
Wonderful experience
Went with a large family of 14. Jessey and Netto were fabulous they were able to get us dinner reservations and lounge chairs by the pool
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Nov 04, 2026English language for the TV
A tip for watching TV: click on the SAP/* button on the remote and you can select Ingles (English). It has to be done for each channel and reverts to Spanish when you turn it off.
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Nov 03, 2026
Amazing family trip at Ava.
I give this resort a 5 because it really is great. The management though could use improvement. They don’t admit to their mistakes and aren’t willing to make it right. Everything else is so good. Food is great. Pools are wonderful especially the salt water lagoon. Grandkids loved the lagoon, slides and inflatables. We had a wonderful family week. There were 2 people that were so outstanding. The first one is Tharvin. He is a butler who tries for perfection. He wants everything to be perfect for his guests. He works so hard and is so thoughtful and kind. He is the best AVA has. My second mention is Carlos (Charlie). He is a pool concierge. He is the best. His service was impeccable. I would try to sit in his section every time I’m there.
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.