Aulani, Disney Villas

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7289 reviews

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  Insanely expensive

  We have been DVC members for 18 years and are well-acquainted with the Disney Vacation Club Experience. In addition, we stayed at Aulani before, in 2019. We use our points and were able to get a nice two bedroom ocean view without breaking the bank. That being said-wow! This resort has become ridiculously expensive!!! The otherwise excellent facilities, staff, beach and restaurants simply can not be enjoyed when you know you are being ripped off at this level. Chicken strips $23.00! Bottle of water $6.00! Mickey bar is $8.00! Refillable resort mug now $30! In addition, since our last stay, some of the magic seems to have worn off. No lei greeting anymore! Very little in the way of entertainment. Not many characters, unless you book the pricey character breakfast. Everyone expects a Hawaiian resort to be expensive. Everyone expects Disney to be expensive, but in the past, there has been some value, some Disney magic in exchange. This just feels like a money making machine and it detracts from an otherwise lively resort.

  Nov 10, 2026
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  Fall break vacation

  We recently stayed at Aulani for 3 nights to start off fall break. We had room 1167 in the Ewa tower. For the 3 of us it was perfect. Loved the mountain views. Room was spacious. There was SO much to do on the property. My daughter did the galactic games with Stitch. We did ukulele lessons. Ate at Makahiki for breakfast. Got the Mickey shave ice and stitch dole whip which were amazing. I highly recommend snorkeling at Rainbow reef. We stayed on the beach and never had trouble finding chairs there. The pool does fill up by about 830 but they monitor closely. We never had trouble finding chairs at the pool in the afternoons when people would start clearing out. While it is expensive to stay, I’d 100% stay again. Absolutely loved Aulani

  Oct 16, 2026
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  Sitting on the Pacific Ocean

  So much Hawaii. I have been wanting to go to this resort since it opened many years ago, but knew it probably would never happen however low and behold while planning our Hawaii vacation we rolled the dice and said we’re going. The reviews for this resort were so much better than anything we were looking at on Waikiki. This is a beautiful resort, sitting on a stunning lagoon with a great walking path. Everyone was so incredibly friendly. Our Spa experience was incredible and we have both been to a lot of resort spas. Vicki was such a great masseuse. I wish I could afford to fly there a couple times a year just to get a massage. I spent almost every evening and every morning sitting on the balcony, listening to the Pacific, hit the shore and the rocks it was an unbelievable sound. watching the sunset - pictures could do it no justice. it’s an incredibly clean resort. The lazy river was a lot of fun. And a little reef they have on property was fun because I knew I would not get eaten by a shark. The hard thing about staying there is there are so many activities at that resort along with it is such a beautiful place you don’t go explore very much. I will say logistics is a bad thing because most everything we did was back toward Waikiki such as hiking Diamondhead, Pearl Harbor eating at Dukes. It was all painful drives in horrific traffic. But my cousin and I both said yeah, we go do it again. There is a Starbucks and a little shopping area not even a quarter of a mile off property. Very walkable.

  Oct 07, 2026
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  Struck in the head by a kayak

  We stayed at Aulani soon after it opened. The property itself is very nice, and our daughter loved the water slides. While swimming in the resort's lagoon, a guest in a sea kayak rammed me directly in the head. The impact knocked me under, and I struggled to resurface and get myself back to shore. The on-duty lifeguards failed to engage. Paramedics evaluated me and told my wife I was lucky to have survived. They advised me not to fly or travel for a few days. We paid to extend our stay so I could lay in bed recovering before the long flight. In hindsight we are incredibly grateful we didn't allow our daughter to swim/snorkel in the lagoon. As a former Disney executive, I was very disappointed in how the staff handled all of this.

  Oct 04, 2026
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  An Appaling Experience

  The Ko Olina location was great. Out of the hustle and bustle of Honolulu. The hotel was awful: - There was dried vomit on the toilet seat in one of our bathrooms. - It was ridiculously crowded. We could never find chairs at the pools and the pools themselves were as crowded as a town swimming pool on a hot day. - At $3000/night there was no complimentary water in the room - My grandson was unable to enjoy the volcano water slide because the line was always too long - I tried to make a Luau reservation one month before our trip and they were sold out - We couldn’t watch a Disney Movie in the room without signing up for 12.99/month subscription - We ate one meal at the hotel. It was expensive and mediocre. - Overall an appalling experience, especially at $3000/night

  Oct 01, 2026