Aulani, A Disney Resort & Spa is a family paradise with a touch of magic—where everyone can enjoy amazing adventures, both together and on their own.
Adults, teens and kids each have their own special places here. And there's plenty of family fun, too. Spend the day at the greatest pools in all of Hawai?i. Stroll down to the secluded cove for a day at the beach. Or do some exploring with guided excursions and activities. Then, enjoy an evening of incredible dining and spectacular entertainment.
You're invited to discover this unforgettable dream destination in Hawai?i—created by the people who know families best.
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating6997 reviews
Two night stay in a DVC studio with Island Views
We booked with our DVC points for two nights. We just moved to O’ahu, Hawaii and thought going for a couple of nights to relax between unpacking our boxes would be fun. We booked a studio with Island view. Parking is free for DVC members staying on points. We arrived early because we wanted to do lunch. We checked in and they applied our magic bands (we used our old ones, but magic band plus also works) to our room. Which was great because we were able to receive our daily wrist bands and charge with them. You need the daily wrist bands for towels, chairs, pool and meeting the characters. Our room was ready after lunch (around 2pm). We went up to our room to unpack and put our suits on to head down to the pool. By the time we got down to the pool we did not have issues with finding chairs in the shade (around 3:30pm). Our studio room was a typical DVC studio room that sleeps 4. The queen size bed is kind of high (I am 5’7). The bathroom was large with the slits in the doors (to the bathroom and the toilet) because they don’t’ have regular ventilation. The kitchenette area is nice, nice size closet and drawers (so happy that did not take the dresser away to add another bed like other DVC rooms). The sofa was comfy to sit on (did not sleep on the sofa bed) and there was a table for 2. Our balcony was large (not all rooms have the large rectangular, but our building did). We were happy with the room, it was clean and comfy for us. No issues for us. We enjoyed the dining options (making other reviews). They have 5 sit down places, 3 are reservations recommended (AMA AMA, Makahiki & the Luau). AMA AMA is for dinner only, Luau is on certain nights and Mahakiki is for dinner and character breakfast. The Olelo Room has a grab and go for breakfast & a nice menu for dinner. Off the Hook has breakfast (order at the bar to go or for table), and food service from 11-9. They also have some quick service with hours varying. And don’t forget to stop by the Pāpālua Shave Ice for the shaved ice with mickey ears. We rented a cabana for the day (someone canceled at the last minute). We stopped by the Rainbow Reef rentals, and they took our number to call us if anything opened for the next day (and we received a call 1 hour later). Nate was working at our cabana for our day. Great service and we really enjoyed it. It includes a fruit plate and dessert plate along with bottled water. As for the pool area: it was very busy, it did die down a little before dinner. The issue we had was trying to cool off in any of the pools without being splashed or smacked by kids. We did the adults only whirlpool (they recommend 15 minutes only) but having an adult only pool would be great. We also saw lots of chairs saved with no one sitting at them. I just wish large families would not save a sit for every member because most kids won’t even sit on them because they are mostly in the pool the entire time. Also be prepared for a lot of unsupervised kids. We had issues with lots of rude kids. One example would be tossing the tubes at each other on the lazy river. And I did not think babies wearing diapers was allowed in the pools, but there were there. We enjoyed our short weekend at Aulani. Every Cast Member that we encountered was great. They are so friendly and want to talk to you. Also, every character meet and greet was fun. We are looking forward to our next trip in September 2023. We hope to spend more time on the beach on that trip.
A fun, safe & friendly resort of the whole family
This is a great place for families & we enjoyed every minute here. It’s fun and safe. The kids are entertained and so are the adults. My 9yo daughter and I stayed for four nights. She wasn’t particularly interested in meeting the Disney characters or going to the kids club. But we loved the lazy river, water slides, pools and beach. We also did the Mickey Ear making class and this was great fun and a cool keepsake to bring home. The rooms are comfortable, clean and quiet. My “cons” below: The food & drinks are very expensive & I would have loved more options for food that are like restaurants with proper cutlery and table service. While it was tasty, lots of the food felt like the same thing no matter where you go. Monkey Pod across the road was a nice change! Live music and decent food. You also can’t order room service which totally sucked as some nights we just wanted to get into our PJs & relax with a movie. But we had to get dressed and go find food, wait and bring it back to our room. One morning we were rudely woken by the alarm at 5:20am! Housekeeping must have accidentally switched it on. My biggest peeve with this resort is the online customer service. I tried to make restaurant bookings before arriving (I was told this is a must if you wanted to guarantee a character breakfast), but it was impossible as every single time and date said it was unavailable. The website tells you to call the local number, which when you live overseas, is not always possible. I tried emailing, but it took almost 24 hours for generic responses that tell you to call them. One email I wrote was just asking to make a dinner reservation, because as I said I couldn’t do it online. They told me to phone them (which was silly because in my email I said I couldn’t make international calls). Their reason was they needed to “verify” my booking. This seems so over the top & also considering the email address I was using was the same one for the booking. I asked if they could phone me, but they never replied. There’s no point having an email address to contact if they can’t help you anyway. This is a big downfall on their customer service IMO.
Great if you have little kids but not so great if you do not.
Nice resort for families with young children. If I were not using my time share points probably would opt for another hotel now that I no longer have little kids. Pools good but crowed and load. Beach small but nice but they pack the chairs in like sardines. Not exactly the relaxing Hawaii vacation. Next time would probably opt for Turtle Bay. Spa treatments sell out so book ahead. Restaurants just ok.
Worth the price and the hype!
We are not necessarily ‘Disney people,’ but we took the plunge for my daughter’s 6th birthday and this trip and resort exceeded our expectations. The standard partial ocean view room was plenty large enough for 3, and the view was great (I’d argue almost preferable to the ocean views looking over the pool). You can immerse yourself in the characters and Disney aspect if you choose and make reservations/wait in line, or you can just enjoy the pools, beach, restaurants, etc. as if you were just at a nice resort. We did a little of both and mom, dad, and kid were all happy when we left. Character breakfast is delicious and going once was worth it to not have to wait in line for the 4-5 characters you meet. Ama Ama was really delicious, but keep in mind it’s a 4 course meal and even a 5 O’clock res was long for the kids in our party. The Moana makeover was really cute (and pricey! make a res way in advance if you want to do this). The pools are all awesome and there is something for all ages. Cabanas are not necessary, but we did reserve loungers by the beach one day (I think it was $250 for 6 chairs and a private area and waitress for a full day), and it was great to have a day really ‘stuck’ at the beautiful beach. I would highly recommend this if you are feeling pulled to do a Disney cruise/Disney world/etc., but also want an actually relaxing vacation! Also - we rented a car thinking we’d explore the island, but it was around $50 a day for parking and we ended up not leaving the area once. There is a shopping center walking distance across the way with simple groceries, restaurants, and shops if you need a getaway!
Had a fantastic 3 night stay in a 1 bed villa. Room had a standard view, but this was quiet and the room was ideal for our family of 4, well equipped with a washer & dryer as well as comfortable beds, including the bed settee and a large balcony. The place was wonderful, we ate in our room, from the quick service and also at Off the Hook, as well as the Mexican restaurant over the road, happy hour made this great value. Pools were warm and clean, we loved the beach and also Paradise Cove beach, where we were joined in the water by sea turtles. This bay was ideal for snorkeling and for just watching the fish in the rock pools. The staff were wonderful, happy and eager to help. Never had a problem finding a pool chair or lounger at any time by the pool. Refillable drinks cups were ideal, our daughters made good use of them. Our younger daughter joined in with lots of activities, nothing was prebooked and she managed to participate in lots. Would love to return one day.