General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Late Check-in Policy (Guests arriving after 8pm):
Guests arriving after 8pm, must use the telephone outside the hotel's front office to reach the call center. The operator will verify the guests' details and provide the security code for the safe to retrieve their key and directions to their condo. The following morning, guests must follow-up with the front desk to complete their registration and obtain keys to the swimming pool. This procedure is displayed by the telephone outside the front office.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Please note that holiday cancel penalties apply when any portion of reservation falls under the holiday time period.
Rollaway/Air Beds are available at an additional fee payable to the hotel directly.
Cribs are free.
Porterage is available on request payable to the hotel directly.
Resort fee: A mandatory hotel imposed daily fee per room is charged and collected by the hotel either at check-in or check-out.
Mandatory Hotel Imposed Resort Fee (Effective November 1, 2019):
• DVD Now: unlimited access to movies
• WiFi internet access
• Reserved parking
• Starter kit of coffee and laundry detergent
• Local calls
Access to Poipu Beach Athletic Club:
• Resort style pool with waterslide
• Workout rooms (studio, weight/cardio rooms)
• Recreational courts (tennis, pickle ball, basketball, shuffle boards)
• New showers and changing facilities
• On-site restaurant (The Cabana Bar & Grill)
• Departure Pass Program: A place to relax and refresh before heading to the airport for their return flight home. Includes (1) locker and a private luggage storage area (additional cost of $25.00)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating354 reviews
Oasis in Poipu
Everything about this home and property was amazing! Beautiful grounds, close to the beach and other amenites and the home was perfect for our family of 4 adults. Clean, with all the comforts of home. The staff at the front desk were helpful with any questions we had. Highly recommend!!
we were very lucky to find this lovely condo, as it had everything we needed, and was so close to all the wonderful adventure that is in and around poipu. we were able to walk to the beach through a wonderful neighborhood, and when we were back at the property, we had a fabulous lanai with an amazing view. the folks in the office were very accommodating and extremely nice. we hope to come back and stay here again soon.
Do not stay/ book here!
It is expensive to stay in Kauai these days, and I know the price is suitable for this location. But. And this is a big BUT. I would pay the extra money and stay somewhere nicer. These condos have to be the oldest in the immediate area. The specific condo we stayed at was old and outdated. The electrical setup was scary and dangerous. The primary bedroom had a portable ac unit which poorly impacted the electricity for the bedrooms. There were not enough fans in the unit, and the kitchen was hot. So hot. The furniture and televisions were outdated and old. The property management did not address the electrical issues, and I had no idea if there would be a fire. Don't waste your time.
The room was very dated and not very clean (Rug). Patio door, sink faucet need fixing. Parking was convenient. Beaches were within easy walking distance, 1 beach chair was provided along with 8 beach towels. Recommendation is to stay on the property just not in K411.
Enjoyable stay again. Staff were the usual super friendly. Room was dated but we are used to that. Price has become a concern and will have to shop a little from here on. Don’t mind paying but the condos are wearing a little. (Replaced shower head).