Property Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Late Check-in Policy (Guests arriving after 8pm):
Guests arriving after 8pm, must use the telephone outside the hotel's front office to reach the call center. The operator will verify the guests' details and provide the security code for the safe to retrieve their key and directions to their condo. The following
morning, guests must follow-up with the front desk to complete their registration and obtain keys to the swimming pool. This procedure is displayed by the telephone outside the front office.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Please note that holiday cancel penalties apply when any portion of reservation falls under the holiday time period.
Rollaway/Air Beds are available at an additional fee payable to the hotel directly.
Cribs are free.
Porterage is available on request payable to the hotel directly.
Resort fee: A mandatory hotel imposed daily fee per room is charged and collected by the hotel either at check-in or check-out.
Mandatory Hotel Imposed Resort Fee (Effective November 1, 2019):
• DVD Now: unlimited access to movies
• WiFi internet access
• Reserved parking
• Starter kit of coffee and laundry detergent
• Local calls
Access to Poipu Beach Athletic Club:
• Resort style pool with waterslide
• Workout rooms (studio, weight/cardio rooms)
• Recreational courts (tennis, pickle ball, basketball, shuffle boards)
• New showers and changing facilities
• On-site restaurant (The Cabana Bar & Grill)
• Departure Pass Program: A place to relax and refresh before heading to the airport for their return flight home. Includes (1) locker and a private luggage storage area (additional cost of $25.00)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Individually owned condos - that wasn't clear from booking
Price, I guess depends on supply and demand, I booked this condo for a conference taking place at the Grand Hyatt and unfortunately that hotel and all hotels around were sold out. It wasn't clear from the website that I was renting an individually owned condo (thus I assume experiences can differ). Pros: great location Full kitchen Cons: No centralized air and the individual units in each room were VERY loud. Internet - DID NOT WORK AT ALL - I was here for work so a BIG minus for me. TV - in the bedroom - did not work. For 650 a night + cleaning fee I am expecting A LOT more. Next time I would rather stay 30 minutes away at a hotel and drive. I would not stay again.
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Koloa Kauai
Quiet, comfortable & relaxing. Friendly & helpful staff. But excessive non- transparent condo fees. Good location to the beach & walking paths, close to restaurants & shopping. Great location for a relaxing getaway with your family.
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Awesome Stay....Great Location and Perfect Amenities and Service.. Would be back again!
We flew in on a Saturday evening and by the time we reached the location it was past 7 pm. The office was closed but they have a concierge phone and a set of lockers below it. Calling the call center gave us the locker combination. They had left us the keys, a map and directions to our unit!! Great beginning we thought! And it was! The one bedroom garden view apartment was large and spacious. Enough for even three or four people. The kitchen was well stocked with utensils and cutlery. There were even two beach chairs you could use!! Poipu beach, one of the sunniest and most beautiful beaches is just a short walk away through the well-manicured pathways. Beautiful! Fantastic location near a whole bunch of restaurants in Poipu and nearby Kaloa. There is even a Farmers Market nearby on Wednesdays with the freshest vegetables you have ever seen anywhere. There were even Pineapples for which there was a line of customers before the Farmers Market opened at 3.30 pm. We enjoyed our stay so much - we highly recommend this place for a stay. We will be back!
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Meets expectations, don’t expect anything more
Well kept property grounds. Convenient location-close to grocery/eateries, Poipu Beach and Old Town Koloa. Enjoyed seeing the turtles come in for the night and the sunset nearby. I appreciated the complimentary DVD rental on site and expansive cable TV channels. However, if I had the opportunity to ever come back to Kauai, I would stay elsewhere. I guess you can say I got what I paid for. This was what I thought a sweet Costco Travel Deal. But the unit we got was poorly maintained and in desperate need of some TLC. The sofa bed was impossible to sleep on. Also difficult to put back to a sofa, we had to call the house man to put it back and even he had to use some force. Furniture was not comfortable to sit on. The carpet needs to be deep cleaned or replaced. Obviously no one minds the please take your shoes off sign on the door. The hallway bath leaks, and the master bath posterior shower head plate is hanging off the wall. While having a kitchen was convenient to prep your own meals, it needs some updating-I injured my poor pineapple trying to cut it up with the dull knives, burned my fried rice because the pans are too scratched to use properly, and it would have been helpful to have some basic cooking staples like S&P and cooking oil. Overall-decent stay, it met the basic needs, but fell short of my expectations.
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Paradise
This is our favorite place to stay of all our travels. We have stayed here 4 times. We enjoy the lovely garden walk to the beach. We went snorkling every day. There is a nice restaurant within walking distance.