Customer Ratings & Reviews
TripAdvisor Traveler Rating3357 reviews
Amazing desert getaway
Everything was perfect. We will be back. There was a Sotheby's car show and auction on site that made if even better. We were gere in January and it was almost completely adults. We ate at Renata's and loved the prawn and scallops Pasta.
Paradise Wing is definitely not paradise
Check-in was smooth. We are in town for business and made reservations well in advance through the event host. Upon entering the room in the Paradise Wing, we were pretty disappointed to enter a room that was nothing close to paradise. The room seemed dark, depressing and in desperate need of renovation. The view of the parking lot only added to the sadness. Having traveled extensively for work and for such a high caliber event we expected a hotel to fit the event we were attending. I immediately called the front desk and asked to speak with a Manager. A gentleman by the name of Marlin said that he would not be able to move us until tomorrow and cautioned that all rooms would look the same. I visited their website and found several different style rooms. Rooms - Paradise Wing dated and depressing Service - Disappointed with Manager and misinformation given when asked to change rooms
Excellent history tour
We enjoyed an excellent history tour of the Biltmore seeing 3 ballrooms, mystery room, history room, outside pool areas. Our guide, Roger, was informative and had a great sense of humor and lots of inside stories. Highly recommend you try it.
Class and Beauty
Our stay at the Arizona Biltmore Waldorf hotel was fantastic. We received a $50 food credit with my Diamond status that we applied for breakfast in the coffee shop the next morning. Also got upgraded to a large ground level room with a patio & gas fire pit. Beautiful grounds, and so many buildings and pools tucked away in places that it felt like you had exclusivity and privacy despite it being a huge resort. Gorgeous flowers, shrubs, and fruit trees. It’s my birthday this month, and they sent cookies and a bottle of Prosecco up to our room to celebrate, which was a very nice touch. They also loan bicycles, and we enjoyed touring around the loop to see the multi-million dollar homes and views along the canal path. I agree with the assessment of others that the big bar behind the main registration building seemed like something you’d see in Las Vegas and doesn’t fit the style, decor, or ambiance of the rest of the resort. I come to a place like the Biltmore to relax and for the class- not for SportsCenter. Then again, the water slides don’t fit the feel of the rest of the resort either (would you really pay to take your kids to an upscale resort when they’d be just as happy at Six Flags or Chuck-E-Cheese?), but I’d have gone down them if they’d have been open. I guess it all depends what you like and are into, so at least there are options for all. Would definitely come back though!
Very nice property with a lot of history. It is not the cheapest place to stay but is worth it. The staff is extremely friendly and very attentive to the guests. Multiple restaurants on site that are very good. Highly recommend.