General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating7636 reviews
Great Location, Good Price
On a quiet stretch of Fisherman's Wharf in the old Cannery. Friendly service, fun to walk around, inviting lobby, nice breakfast at the Blue Mermaid. Everything San Francisco: cable cars, Ghirardelli, Alcatraz, crab boats, seagulls, fog horns, Irish coffee at the Buena Vista cafe.
Noisy air con even when switched off, much louder when on so didn't use it. Booking was made by travel agent for us and we assumed paid in full in advance. Did not appreciate getting hit with a $35 per night amenities charge which from what we used was just a couple of tea bags per day. Otherwise a good location.
Very easy to get to, visiting from north of the bridge. We appreciated the ease and safety of the (expensive) valet parking. The rooms were very comfortable, and the staff was helpful. We combined our stay here with a weekend in Monterey, comparing the two cannery districts. Quite fun!
Perfect location for many attractions and activities, all within walking distance. Beautiful hotel with very friendly staff and prompt service. I definitely recommend the no hassle parking package. Worth every penny.
Great boutique hotel!
Love the historic nautical theme… The hotel has a beautiful cozy lobby and great bar/restaurant. It is located in a great area. The famous Cannery and Ghirardelli Square are steps away and the Buena Vista, a locals favorite bar, where the Irish Coffee was invented will keep you coming back!!