General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating7812 reviews
Great first impression
Gionni is a wonderful bellboy. Super attentive and servicing. He also gave great direction about the parking. The hotel is lovely. The nautical theme is everywhere. Also the daily benefits they mention when you check in are wonderful, let’s see if we have a chance to use them.
Best Front Desk Service! Thank You Indy!
I am a local San Franciscan and I happen to stumble in the middle of the night into the Argonaut pretty drunk from a night out. Indy, the front desk manager did me a huge favor. A number of vacancies had just cleared up after the city had just wrapped up hosting the Chinese government earlier that week. Indy gave me a top floor room with a view after checking for all available rooms. He totally didn't have to do that but he did because I just mentioned if he had something with a view. I can't thank him enough for the awesome night and beautiful frisco view of the bay and golden gate bridge. Outstanding service!!!
Wonderful family hotel!
We reserved three rooms-one for my husband and I, one for our son and daughter-in-law and one for our son, daughter -in-law and 2 grandchildren the day after Thanksgiving. All three cars were immediately valeted even though it was only 11:00 am and check-in is at 4 and we were given our spotless beautiful rooms. The grandkids went on a scavenger hunt put on by the hotel- super fun! The staff is friendly and accommodating. Fabulous location and excellent hotel!
Pleasant hotel and nice restaurant. My hair syler went missing from room and staff more or less took no action.This was a disappointing response.Spacious rooms and well equipped. Good quality room and well serviced.
Great hotel, just needs one tweak…
I was pleasantly surprised by this hotel. Staff and the hotel itself were amazing. If you’re visiting San Francisco with children, Fishermen’s Wharf is the perfect location. My only complaint (and many hotels do this) is the duvet does not have a cover on it, the blanket is sandwiched between 2 sheets. I doubt the duvet is cleaned by the looks of it (see photos). So basically when you sleep you inevitably make contact with a blanket that feels and looks dirty. I think it should have a washable cover. Other than that small gripe, our experience at this hotel was outstanding.