Amsterdam Marriott Hotel

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1614 reviews

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  One of the best hotels I have stayed in!

  This was definitely one of the best hotels my family and I have been to. The lounge is a must since we only had to worry about lunch. Every dinner bite meal we had was excellent, servi no a variety of meals every night. On top of all of this, the staff and service were outstanding! Our room was also excellent. We ended up reserving a family suite which was able to fit 7 of us (I did have to order a bed for my son, but it fit comfortably and wasn’t in the way of anything).

  Apr 15, 2025
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  Top level service and staff

  Fantastic hotel with incredible service. I’m Titanium and am a complete, hotel snob. The level of support and service was exceptional from the front desk, the concierge desk, the bar staff, to the doorman, Frans. Everyone went out of his way to accommodate me. I stayed at the hotel years ago. I returned because of the staff. I was not disappointed.

  Apr 14, 2025
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  Marriott Amsterdam

  Our charming host, Franz, was incredible! He helped us every night with great choices for restaurants and was wonderful with setting up our travel back to the airport. Rooms were clean, roomy, bright and comfortable! Checking in was fast and simple. Would recommend this hotel and 10 stars to Franz!

  Apr 12, 2025
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  Felt unsafe as a solo traveler

  The room itself was lovely and the location fabulous. But starting with check-in the service was challenging. There is always a backup and they were rude on check-in. Then I had a room on the 1st floor. I could not find the corridor for the rooms as it was a conference floor and all you see are meeting rooms. Turns out the rooms were at the end of the hall past event registration and up a flight of stairs! The hallway is also dark. As in the light only goes on as you walk by and around corners. I didn’t feel safe as a solo traveler. There was no key access to the room area and anyone could have been there in the darkened hallway. The staff was very unhelpful, the restaurant that served breakfast was closed the time I was there. It wasn’t the best Marriott experience I’ve had.

  Apr 10, 2025
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  Nice but be carefull of tricky receptionist

  We checked in on 28th March at arrpund 19.00 and checked out on 30th March 2025 Mr. Frans and Mr. Haci at car service and also Alex were very nice, friendly and helpfull Mr. Ahmed at hotel receptioni was very tricky Please take him under a good observation especially when he handle non european tourist He always position him self so that cctv camera can not see clearly what he is doing with his two hands a little bit under the front desc How could 2 international visa cards which were already used in Frankfurt and Dubai one day before, didn^t work at your amsterdam hotel lobby when we wanted to pay this 200 euros deposit. So my wife had to pay with banknotes My wife get tricked as Mr. Ahmed said it was only 3 bank notes of 50 euros when she wanted to pay 200 euros deposit My wife didn^t want to argue because she was so tired after a 16 hours flight from jakarta I just landed from Frankfurt and i did not stand close enough to her as i though that she could do check in easily as usual. Since Mr. Ahemd insist that he only got 150 euro , after a short discussion she took another bank note of 50 euro to give to Mr. Ahmed. My wife has 20 bank notes of 50 euros in an envelope. Later in the room she checked the rest of the money was 750 euros. So...it means at the beginning she did hand over 4 bank notes of 50 euros. And Mr. Ahmed at reception with a very fast moving hands and fingers just took away one bank note I was and i am still very dissapointed with this attitude and tricky way of ^foolishing^ tourist

  Apr 04, 2025