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Travel Protection Plus FAQs

Pre-Departure Benefits

Does Travel Protection Plus cancel for any reason cover cancellations due to coronavirus?

Yes. You may cancel for ANY reason prior to departure and receive a full refund less the cost of the Travel Protection Plus*.

  • This feature even reimburses normally non-refundable airfares and the refund is always made in the original form of payment.
  • Non-refundable hotel rates are not included.

* Canceling your vacation at any time before departure does not include non-refundable properties.

Post-Departure Benefits (Trip Mate, Underwritten By Nationwide Mutual Insurance Company)

***For more information, please visit:***

^ The post–departure Travel Protection Benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio and administered by Trip Mate Inc.

* (*in CA & UT, dba Trip Mate Insurance Agency) 9225 Ward Parkway, Suite 200, Kansas City, MO, 64114, 1-833-791-2989. Non-insurance Services are not insurance benefits. Generali Global Assistance 24-Hour Assistance Services are provided by: Generali Global Assistance and Global Xpi Medical Records Services are provided by Trip Mate. Benefits on this page are described on general basis only. There are certain restrictions, exclusions and limitations that apply to all insurance coverages and services. This advertisement does not constitute or form any part of the Plan Description or any other contract of any kind. Plan benefits, limits, and provisions may vary by state jurisdiction. To view the full plan click here for full details and view your state specific plan document.

Do the travel benefits cover being quarantined?

Yes. The insured will be covered for Travel Interruption and Travel Delay if they are quarantined during their insured trip.

Do travelers receive benefits for Trip Interruption?

Yes. This benefit covers unused pieces of the original itinerary and/or additional costs to get you home if the insured contracts the coronavirus during their covered trip and/or they are quarantined during their covered trip.

Do travelers receive benefits for Trip Delay?

Yes. This benefit covers your meals and any necessary alternative accommodations incurred to catch up to your trip or get home if the insured is quarantined during their covered trip.