Resort Details

OnSite Dining
  • NOKYO
    Combining Japanese minimalism with Mediterranean charm, this unique restaurant offers a meticulously prepared selection of Japanese dishes. Enjoy aromatic miso soup, crispy tempura, savoury teriyaki, and beautifully presented nigiri and sashimi.
  • PARDA
    Our Mediterranean style buffet invites you on a journey through vibrant cultures and rich traditions for an unforgettable dining experience.
  • SILVESTRE
    Exclusive Winery where you can enjoy the best selection of wines for a unique and unforgettable wine experience ($)

  • TACORINI
    (Tacos & Gyros) Mexican folklore and Greek elegance exist in the same place. We combine one of the most characteristic dishes of Mexico with one of the most beautiful places in Greece. 
  • Various Lounges/Bars
    Eight bars offering Caribbean cocktails and international premium brand drinks:
    - Lobby piano bar
    - 2 pool bars
    - Swim up bar
    - Casino bar
    - Disco lounge bar
    - Sky bar
    - Gabi Beach bar
  • VOLCAN
    Welcome to Volcan, a captivating asador grill restaurant. Immerse yourself in the delicious aroma of sizzling meats and fresh herbs within a vibrant, warm atmosphere.
  • VOLTAJE
    Enjoy the best cocktails in this bar located next to the lobby. With a wide variety of drinks and cocktails to cool off before exploring the resort.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Car Rental Services†
  • Concierge desk
  • Doctor on call†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Car Rental Services†
  • Concierge desk
  • Doctor on call†
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Meeting rooms†
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box
  • Sauna†
  • Shopping mall†
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • "WISH"

    Your WISH comes true for a perfect romantic ceremony. An intimate gazebo and sparkling toast, all within the romantic atmosphere of Paradisus Resorts.


    You will have the full support of the complete Romance Team, to help you design, plan and execute all your wedding details to perfection.

    Package inclusions:

    • Non-denominational Symbolic Ceremony (Civil & Religious ceremonies are available at an additional cost)
    • Use of the Garden Wedding Gazebo at Paradisus Palma Real
    • Bouquet for the Bride which are a mix of tropical flowers
    • Matching boutonniere for the Groom
    • Chilled sparkling wine for the wedding toast
    • One-tier wedding cake
    • Guaranteed Wedding Dinner Reservation at one of the a la carte restaurants (Valid for a maximum of 6 guests)
    • In-room bottle of chilled sparkling wine and tropical fresh fruit platter on the wedding night
    • Rose petal turndown service on the wedding night
    • 10% discount on spa services for the bridal couple (not applicable towards spa products)


    TERMS AND CONDITIONS:

    • Package Inclusions have no cash value, there are no refunds for unused elements/events and items are not interchangeable for other inclusions or a-la-carte amenities.</spa

† Fees may apply

On-Site Recreation
  • Bike rental
  • Garden †
  • Pool †
    2 Swimming Pool
  • Sauna †
  • Spa †
    AUA Spa
  • Steam bath †
  • Tennis court †
    5 tennis courts
    Rafa Nadal Tennis Center Punta Cana complex.
  • Whirlpool
    7 Outdoor whirlpools
Off-Site Recreation
  • Golf †
    Nearby 18-hole world-class championship golf course, Cocotal Golf & Country Club; complimentary green fees. Golf cart rental is mandatory ($). Rental clubs are available ($)
On-Site Attraction
  • On-site Entertainment
    Le Cirque - dinner and show
    Party Animals - Dinner and show
    Chill out night at Gabi Beach
    Dominican Passion
Off-Site Attraction
  • Palma Real Shoping Village

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 10794 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Definitely Worth Visiting

    Zel Punta Cana was a great experience for us from top to bottom. Check-In Arriving at the resort and check-in went smooth. We scanned a QR code and registered which took 5-10min and then were driven to our room with our luggage. Room Our room was very clean and quite large. We were on the third floor and this room has a small dining area, living room, bedroom and washroom with a decent size balcony with a tub. Our room was cleaned daily much to our satisfaction and the new bedding and towels were clean. Beach As per other reviews the beach is a 3-4 minute cart ride which is a pleasant ride. They come every 2-5 minutes or sometimes you can just request one from one of the bellboys and they will have one for you right away. One of the drivers even took us on a short detour to show us the iguanas which was awesome. Beach was clean and Neguri bar/restaurant is right beside the beach chairs which is convenient. Atmosphere This hotel is great for families and couples. There is a suite of activities each week from arts and crafts, to yoga to pool activities. Music stopped around 10 PM and the resort was quiet. A huge plus is that you don’t have to get up at the crack of dawn to get chairs around the pool as there were plenty of both chairs and cabanas even after 9-10 AM. Food Aside from Nokyo Tapenaki being a disappointment, the buffet food was good each day. Volcan was very good and we recommend eating here as well as Tacorini! Service Service was great. We had an issue with one of our excursions (booked through travel agency) and the front desk went above and beyond to call and get us the answers we needed. Service around the dining area was also good.

    Apr 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A restful experience

    We really enjoyed our stay at Zel. Would definitely recommend it to anyone looking for a relaxing getaway.

    Apr 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful Property, Great Staff, Wonderful Vacation!

    Our group of 9 adults and 5 young children experienced a truly wonderful and relaxing vacation at this resort. The staff were consistently friendly, attentive, and made us feel welcome from the moment we arrived. The property is beautiful and well-maintained, with plenty of pool space so it never felt crowded. We especially appreciated the covered cabanas (free, and a great shade option) and being able to grab towels as needed for the kids. We also loved the easy access to the gorgeous beach—it was absolutely stunning and we appreciated having food and drinks readily available there. All of the resort's food options were excellent, with good variety and quality throughout our stay. Overall, it was a fantastic experience, and we would highly recommend this resort to anyone looking for a memorable and stress-free getaway in Punta Cana.

    Apr 02, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Zel Punta Cana

    Great location and Sevice @ a reasonable price! Food was excellent and registration went very smooth!

    Apr 01, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Experience

    The service, amenities, and food were excellent. I am grateful we went with Zel Punta Cana. Great bang for the buck - truly a special stay. Only knock is that our sleep was disrupted a couple nights by noisy neighbors. Zel staff addressed the issue satisfactorily.

    Apr 01, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Dogs of all sizes and ages are welcome to stay. 
    • Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas. 
    • In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash. 
    • Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift. 
    • Natural dog food is available upon request through Room Service. 
    • Access a local digital guide highlighting nearby pet-friendly services and attractions.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319