Resort Details
- Eat, Refresh, LiveBreakfast pastries, coffee, lunch or on the go snacks.
- Grille RoomUpscale dining room with Continental cuisine.
- Iguana’s PubSandwiches, salads and other local cuisine at the Club House.
- La SelvaBeach/Pool Bar (formerly Tiki Bar)
- MarbellaAll day dining restaurant featuring theme buffets nightly. A la carte menu available with items ranging from burgers to steaks and pasta.
- PalioUpscale Northern Italian cuisine. Proper dress required.
- Sea BreezePoolside eatery for sandwiches and snacks.
- Shimas Asian Bistro and Sushi BarOffering Chinese and Japanese cuisine, including a sushi bar.
- Various Lounges/Bars- Lobby Bar
- Players Lounge
- Player's Bar
- 24-hour front desk†
- 24-hour room service†
- Accessible rooms†
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- 24-hour front desk†
- 24-hour room service†
- Accessible rooms†
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Casino†
- Children welcome†
- Children's play area†
- Concierge desk†
- Elevators†
- Exercise gym†
- Game room†
- Golf, Offsite†
- Housekeeping - daily†
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available†
- Parking†
- Pets allowed†
- Pool†
- Restaurant†
- Room service†
- Safe deposit box†
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk†
- Valet parking†
- Wakeup service†
- Water sports†
- Business Services†
- Internet Access†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Bike rental †
- Children's poolThere is 1 children's pool on-site.
- Direct access to a beach
- Fitness center on-site
- Gambling †A sure bet for Las Vegas-style enjoyment and thrills. Friendly, knowledgeable casino managers and certified dealers are always ready to ensure you have a great time. Offering: Caribbean Stud Poker, Blackjack, Roulette, Craps, 150 Multi-coin and Progressive Slots, Video Poker, Keno and Blackjack.
- Golf location (onsite/nearby) †There is a 36-hole course available.
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water Sports †
- Pool- Turtle CovePool- Kiddie Pool- Aura for adults 21+
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 13 tennis courts on-site. There are 4 lit tennis courts on-site.
- Golf †Golf course located within 5 miles of the property.
- On-site EntertainmentLobby Lounge
Lobby Bar
- El Yunque Caribbean Rain Forrest
- Old San Juan
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4002 reviews
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Apr 13, 2026Overall good experience with minor gripes
Overall we had a nice time at this hotel. The renovated ocean view room was nicely decorated and had enough space for my family of 3. The beds were comfortable and quiet. My 7-year-old loved the waterslides at the pool (thanks to Ursula the attendant!) and proximity to the beach. We ate at 5 o'clock somewhere, Iguanas, Caicu, and Roots Coastal Kitchen (breakfast only). The food was generally very good (particularly Iguanas and Caicu). Roots is the only option for breakfast on property and was the weakest of all the restaurants. One morning we went at peak time and it was a complete zoo - half the buffet stations were out of food, dozens of guests milling around, overwhelmed servers nowhere to be found, etc. The next time we got up early to avoid the crowds and it was a much better experience. My daughter did a kids class with Bianca and Jennifer and had a wonderful time - and my husband and I appreciated an afternoon to ourselves. We generally had great experiences with all the hotel staff. There were some minor annoyances however - self-parking was $20/day and in my opinion should be free given there's also a daily amenity fee. Our room was not ready at 5pm when we tried to check in which was not ideal after a long travel day and we had to wait 30-45 min in the lobby. I would have expected as a Wyndham Rewards member to at least be offered a drink coupon or some other token. We traveled at a very busy time of year (spring break for kids) and the hotel common areas were quite crowded. Pools don't open until relatively late (9-10 am) but guests were allowed to throw their belongings down and "reserve" chairs at the crack of dawn for their whole group, which I don't think should be permitted. Everything was a little overpriced and I came away feeling nickel-and-dimed. Perhaps most annoying for a hotel where beach and pool are major components - there are not enough HOOKS in the room!!! We had wet bathing suits, pool towels, bath towels, coverups, etc. hanging from every imaginable surface and then some. Add hooks or a drying rack please! All of that said, we really did enjoy our stay for the most part and appreciate the hotel staff for their work!
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Apr 13, 2026
Vacation
Amazing service. Xavier and Rolando are the nicest bar tenders. The spa workers are amazingly nice and enjoyable to talk to
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Apr 13, 2026
Awesome staff!!!! Amazing place!!
Ursula the waterslide attendant is very friendly and accommodating. My daughter really enjoyed going up there several times. Really makes a difference.
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Apr 13, 2026
Aventura completa
It was a super fun stay in a safe and luxurious environment where adventure was the highlight of the day. The service was the best in all areas from the moment we arrived. The concierge, Joel, was a well-professional young man, managers provided another level of attention, providing exceptional service. The newly renovated areas, such as the water slides and rooms with exclusive details, complemented the special stay.
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Apr 12, 20263
Had bad experience… we had a group of people and none of our rooms were ready … took hours . It wasn’t cheap and to have a long day of trip and not be able to get into a room for hours was very disappointing and frustrating.
- AdvisoryPlease be advised the Children's Program is not currently available.
- AdvisoryGuests under the age of 21 are not allowed to check in
- AdvisoryFor King Rooms Only - Please be advised that if 3 or 4 guests are booked in one of these king bedded room categories that a rollaway bed must be requested and a nightly fee will be due to the hotel directly at checkout. Rollaway beds are based upon availability and will not be guaranteed. Please contact hotel for current nightly fee amount.
- AdvisoryA minimum valet parking fee of $25 and self parking fee of $18 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryResort fee is included in taxes must be prepaid by the Wholesaler/Tour Operator
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and resort fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee Inclusions
• Welcome glass of sparkling wine at check-in
• In-room Alto Grande coffee and tea service
• Two refillable water bottles per room
• In-room safe usage
• Toll-free and local phone calls
• Resort-wide hi-speed Wi-Fi (guestrooms, restaurants, public spaces, pool, and beach areas)[VB2]
• Business center access
• Access to resort amenities before check-in and after check-out on the day of arrival and departure
• On-property resort shuttle transportation
• Pool and beach towels, lounge chairs, and umbrellas
• Pool and beach attendant service
• Unlimited access to Turtle Cove Adventure Slides and Coqui Splash Pool interactive fountains and splash zone
• Relaxed Recreation Spaces featuring Billiards, Table Tennis & Lawn Games available in Seabreeze
• Wellness & Fitness Studio Access
• Golf driving range, chipping, and putting green access (usage guidelines may apply)
• Complimentary tennis racquet and pickleball paddle rentals at Rio Mar Country Club (court reservations required)
• Morning wellness or stretch sessions on select days
• Weekend live music and select entertainment programming
• $20 casino match-play coupon
• Cultural games hour featuring Puerto Rican classics such as dominoes Naturalist-led nature and wildlife experiences, including:
• Complimentary naturalist-led experiences may include guided coastal forest walks, planting activities, coastal cleanups, environmental talks, and interactive science and nature workshops exploring birds, forests, marine ecosystems, space, and night skies
• Educational programs highlighting conservation efforts and the natural connection between El Yunque National Forest and the coast via the Mameyes River
• Scheduled iguana educational encounters
• Seasonal guided sea turtle conservation experiences on select days
• Children ages 5 and under dine complimentary at Roots Coastal Kitchen, Breakfast Buffet, and Seabreeze, with accompanying adult
• Robust seasonal family-friendly daily activity programming available online through www.wyndhamriomar.com/experiences
Inclusions are subject to change at any time without prior notification.
- Pet Policy : Pets Allowed: Arrangements must be made during your reservation process. Pets 25lbs and under allowed when registered with the hotel. All pets must be either carried or on a leash at all times. A $50.00 non-refundable deposit is required at check-in; such deposit is not inclusive of damage to the premises caused by the pet. Service animals are allowed at all times.