Discover modern amenities and luxurious accommodations while reveling in the spirit and tradition of the Mayan culture at Omni Cancun Hotel & Villas. Our all-inclusive resort is a “Gran Tourism” resort nestled between the dazzling Mexican Caribbean and secluded Nichupte Lagoon on Cancun Island. Beautiful beaches, breathtaking sunsets, spectacular views and five-star accommodations combine to create an unparalleled getaway in beautiful Cancun.

Food and Beverage will be assisted buffets or a la cart menus, with social distance required for guests safe.
o Breakfast - daily
o Lunch - daily
o Dinner - daily, reservation required thru Omni Cancun App,
o Deli & Coffee - daily
o Lobby Bar – daily
o Pool Bar – daily
o Room Service - daily

Activities - Outdoors daily program with social distance required for guests safe.

Valet Parking and Self-parking is available on site

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 1988
Last Renovation: 2006
Accessible rooms: 4
Floors: 12
Total rooms: 342

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory There will be a Government Environmental Sanitation Fee of $4.50 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory We regret to inform you that our tennis court will remain closed until further notice. This decision has been made to address some necessary maintenance.
Advisory The hotel will no longer accept cash payments, only payments via credit or debit cards and bank transfers will be accepted. This decision is part of ongoing efforts to enhance security and efficiency in operations.
Advisory There will be a Government Environmental Sanitation Fee of $5.00 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 12524 reviews
  • 2.0 star tripadvisor rating
    Could be better.

    Firstly, I'd like to acknowledge the individuals who enhanced my wife's and my stay. At the Sushi Bar, I must recognize Enrique and Alejandro for their exceptional sushi and personalities. They maintained engaging conversations, filled with laughter and smiles, and even offered me a quick chopstick tutorial. These two gentlemen work tirelessly and certainly deserve recognition. Francisco (Sushi bar/Kukus adult) and Manuel (Kukus adult bar), who provided me with excellent service, may just be the best bartenders/employees at this establishment. Their dedication would be a significant factor in my decision to return. They tirelessly ran to provide service, never taking a break or ceasing their efforts, all while ensuring to joke, laugh, smile, and engage with everyone they served. I am grateful for their outstanding service and suggest they receive some form of compensation for their exceptional dedication to the guests of this resort. Others who offered commendable service include Orlando, Angel, and Stephanie at the lobby bar, and not to forget Paulina Casanova, who during the 120-minute vacation club presentation, was incredibly kind, not pushy, and understanding of our unique situation at the end. My thanks go to everyone who made this vacation a pleasure. However, I encountered issues with two employees. Geraldo from the pool bar provided the worst service I've ever experienced at the resort's largest, most active swim-up bar. I lodged two complaints about his service during my stay. The first complaint was made at the main desk, where, unfortunately, no manager was available to address the issue, but I still filed the complaint about this employee. The next day, I thought perhaps Geraldo was just having an off day. I was mistaken. The same poor service continued, so I approached the desk to speak with a manager, or at least someone who claimed to be. Miguel, the supervisor, seemed indifferent. He barely suppressed a smile or laughter during my complaint and even laughed outright in my face. He was also preoccupied with his personal cell phone. His only response to my concerns was to take down my room number. Following this, I chose not to return to the pool bar, realizing that my complaints and suggestions to provide Geraldo with additional support were ignored by Miguel. I have never encountered such apathy from resort staff in all my travels. Fortunately, due to Geraldo and Miguel's ineptitude, I had the opportunity to meet other incredible bartenders like Manuel, Francisco, and others previously mentioned.

    Jun 11, 2024
  • 4.0 star tripadvisor rating
    I love this hotel

    It was the off-season in Cancun, and we got a reasonable price to stay here. Of course, this hotel is small and has one pool. It’s a simple hotel. However, the drinks were very good—better than at other expensive, busy hotels. Especially when we ordered frozen drinks, we noticed the difference. These frozen drinks didn’t have ice cubes in them, which means they were blended well. At other hotels, the drinks aren’t blended enough and are very rough and not smooth. This was a really good point for me. Of course, the service was fine and the food was OK. If you have a family, I recommend this hotel, and I will be back again.

    Jun 10, 2024
  • 5.0 star tripadvisor rating
    Pina colada

    Pina colada very nice good food for breakfast and dinner. Great view. Friendly staff. Casual dress. ❤️👍👍👍👍👍😘😘😘😘😘😘❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️👍❤️❤️❤️❤️👍👍👍👍👍👍👍👍👍❤️❤️❤️❤️❤️

    Jun 10, 2024
  • 5.0 star tripadvisor rating
    Wonderful staff

    Rooms are comfortable. Love the pools. And staff is wonderful! Miguel Matos was exceptional and made the extra mile to make sure my coffee was refilled in the morning and my glass beverage was always full after coffee hours every time he saw me in my usual spot during my vacation. As a busy mom, I appreciated all of it!! All staff was helpful and friendly! Bartender by the main pool is on top of it! Not only was staff on top of making sure I had what I needed but also my family.

    Jun 08, 2024
  • 5.0 star tripadvisor rating
    Breakfast buffet experience

    The server we had in AM ,Carlos Aguilar was very attentive and great server .Thank you for all you do. Me and my family will keep coming back . The food is great and people are always so helpful and willing to serve a great service all with happy smiles

    Jun 08, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319