Wyndham Grand Barbados Sam Lords Castle All Inclusive Resort

Customer Ratings & Reviews

TripAdvisor Traveler Rating

538 reviews

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  Wyndham First Time Experience

  We arrived at the hotel and did not feel welcomed with the exception of a few staff members. Others around the property were really not helpful and wouldn't give you a second glance. However, staff and bartenders in the fine dining restaurant made the entire stay worthwhile and made the night light and fun while being professional and very helpful. The rooms were nicely designed, though we couldn't get the room we requested and was told it was fully booked though the hotel looked mostly empty. The floor was wet throughout our stay but we found that it became better once we kept the temperature very cold. Room service was fine and we were able to get the refills and fresh towels as we needed though when we first arrived to the room it didn't seem properly cleaned having found sand still on the mats. Now from a design perspective, although the bathrooms were clean, modern and bright, I observed that the way the showers in our room drained made alot of water escape through the bottom even when the door was closed. Some of the pathways throughout the hotel connected weirdly making you walk a longer distance where they could've led straight into the main areas of the hotel. Some paths were also very poorly lit and we had to use our phones to get back to our rooms after dinner. Overall the views and materials used seemed intentional and thoughtful and the views from the most points of the hotel were breathtaking. Wyndham is a beautiful hotel and I look forward to seeing how they improve over the next few years.

  Dec 24, 2025
• 

  Not a five star resort

  The hotel was in a remote area, the beach/sea was inaccessible.The room we booked and paid for was not available, we were told “nothing to be done, we have no Ember rooms left”. With a few exceptions the staff were lack lustre and not particularly helpful, The Rum bar was decent, the other bar near the reception was very basic to say the least!!! The food was ok, like the hotel not 5 star!

  Dec 22, 2025
• 

  Not good..

  This is not a 5* Hotel.. lacklustre staff, empty hotel, no atmosphere, untidy and expensive.. The room is ok but never once been cleaned properly.. every day we have to ask for something, they remove towels, cups, coffee and no toilet paper for a day.. I asked 3 times and every-time I was made to feel guilty. Some staff are great some are just pissed off you asked a question.. some are just plain rude and tut when you ask for a drink. Pool areas are dirty, we get one, would you like a drink a day.. no umbrellas round the adult pool.. Overall for the money I’m sure you can find better elsewhere Sorry Wyndham 👎

  Dec 21, 2025
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  Fantastic night out.👍

  Well was there for a Christmas Gala in one of their conference room. Well as soon as you drive on the property. It was transformational. Just beautiful. Seriously the food was fantastic that salmon was awesome. Dessert was delicious. The staff were professional and polite.

  Dec 20, 2025
• 

  Second visit

  This was our second visit to this hotel. As before the staff were great and always helpful. But a few thinks had changed. There were less sunshades around the pool, making it difficult to keep out of the sun until the afternoon. All the cabanas had reserved on them. They were never used the whole time we were there! At 125$ a day , I’m not surprised! Our room was a partial sea view, but still very nice. I loved the coffee machine and pods on our last visit which were replaced daily along with a selection of herbal teas. Unfortunately this time we had to go looking for someone to get them each day. I think our next visit to Barbados will be in a different hotel……..

  Dec 18, 2025