Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great resort, exceeded expectations!
The room was very clean and I think had been modernised. We were by the pool ground floor. Loads of room and the location was close to Disney which was great. The grounds were kept really smart. Loads of room for parking. Our only issue was the windows were quite thin which wouldn’t be an issue normally but we were next to the pool and it was quite noisy on a night with kids until around 10pm. But yeah the rest of the resort wouldn’t have that issue. Overall 5 star!
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We had a blast
I had the best time at the tiki bar with laval. Such great hospitality, food was amazing. We spent hours down there talking with him and getting to know him. Truly made our trip even better! My dad had a great time trying all his different drinks and I had a blast drinking his coffee:)
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10/10 recommend.
This resort is awesome, the condos are clean and beautiful and they provide all the amenities needed for a long stay. I am here every December and I love it here , it’s 10 minutes from Disney world and they have shuttles to take you to the parks….
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Great place. Great people.
Fantastic staff, particularly Wendy with concierge services and Laval at the Tiki Bar. Both were outstanding. The staff, in general, were friendly, helpful, accommodating and professional. Also, great location in proximity to MCO, the Disney Parks and local attractions. Highly recommend.
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An even review,
World quest- Positives- The location- you cannot be beaten on the location. From Ubers or if you’re driving yourself, everything is on average 10-15 minutes from where you are. Staff- all the staff are very friendly and positive towards you. I saw them interact with other customers and have the same high level of professionalism. Pool- we never used it, but it was heated (we checked it) and the beds were lovely, they offer pool towels aswell if you need them. Rooms- this is a bit mixed. Many reviews will tell you they need updating, and yeah I would agree. That being said a two bedroom suite is more than enough room for two people, or a family of four. Shuttles- they offer shuttles to certain parks which is brilliant! We only used it once as we missed the universal one by a minute so I do recommend being there 10 minutes before. We dealt with three different women for the shuttles and each one was very kind and pleasant. They can only be booked on the day you want to use it, and they start at 7am. Most parks open at 9am so your have plenty of time. They are also helpful in getting you to the parks that aren’t shuttle offers. Air conditioning - brilliant! No complaints with that. Negative- WiFi- the WiFi isn’t the greatest. It knocks you off from time to time, you can be on TikTok or even Uber the WiFi goes. I would say it’s fine for families, or couples, but if you’re working while there it may be an issue. Thin walls- I would sadly say it’s not the best sound proofed place. Upstairs can be heard moving about, not to mention loud music at the weekend, if you have young children you may struggle during nap time, if your two adults who like a weekend nap, same thing! It’s so loud and really off putting. Cleaning/resort fee- I would love a breakdown of what exactly this cover. We paid 198 dollars for this, and we never got a cleaner, we emptied our own bins, hoovered etc. You get a little dishwater salt to use, but no anti bac spray for worktops or tables, I had to wash the bedding after a week myself and dry it and re make the bed. This was a sting as I don’t feel this was a justified fee to charge guests for this. Hotel shop- if you need stuff, then go to Walmart or target, the Uber is about 7 dollars there, and you get WiFi in the place. I know it might be the last thing you want to do, but I’m not paying 10 dollars plus tax for milk. The prices were outrageous, and 10 dollars for 2.79 milk that you get from Walmart is insane! Rooms- although I raved about the rooms, the dated decor isn’t an issue, but the rusty patio furniture, broken mirrors or the worst thing we had was the safe broken, and clearly has been broken into.