Resort Details
- Citrus Breeze Pool BarEnjoy frozen drinks- draft beer and specialty drinks poolside
- Coral Reef Pool BarEnjoy frozen drinks- draft beer and specialty drinks poolside
- Cordovano Joes PizzaFresh New York style pizza delivered to your room or poolside- or may be picked up. Serves lunch and dinner.
- Joes Marketplace and DeliMarketplace with groceries- sundries- made to order subs- Krispy Kreme donuts and Starbucks coffee
- Sids BistroLocated in lobby- serves Starbucks coffee and Hersheys Ice Cream as well as pastries- Jamba Juice drinks and Tazo teas
- Westgate Smokehouse GrillServes breakfast and dinner daily-kids menu-game room-full bar-televisions.
- 24-hour front desk†
- 24-hour security†
- Accessible facilities†
- Accessible parking†
- Accessible rooms†
- Air conditioning†
- ATM/Cash machine†
- Barbeque grills†
- Bell staff/porter†
- Business center†
- 24-hour front desk†
- 24-hour security†
- Accessible baths
Accessible parking
Adapted room doors
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Closed caption TV
Does hotel have accessible parking?
Emergency cord/button system in bedroom
Emergency procedures for people with disabilities
Grab bars in bathroom
Light switches in guest rooms for wheelchair user's height
Public areas wheelchair accessible
Raised toilet seat with grab bars
Service dogs allowed
Staff trained in service to disabled guests
Subtitles/closed captions available on TV
Telephone for hearing impaired
Wheelchair accessible elevators
Wide corridors
Wide entrance
Wide restaurant entrance† - Accessible parking†
- Accessible rooms†
- Air conditioning†
- ATM/Cash machine†
- Barbeque grills†
- Bell staff/porter†
- Business center†
- Catering services†
- Child programs†
- Children welcome†
- Children's play area
- Coffee shop†
- Conference facilities†
- Connecting rooms†
- Elevators†
- Express check-out†
- Exterior corridors†
- Free parking
- Full american breakfast†
- Full service housekeeping†
- Game room
- Gift/News stand†
- Golf
- Health club
- Heated pool
- Housekeeping - weekly†
- Indoor parking†
- Interior corridors†
- Jogging track
- Lounges/bars†
- Massage services
- Meeting rooms†
- Non-smoking rooms available†
- Onsite laundry†
- Outdoor pool
- Pets allowed†
- Playground
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box†
- Sauna
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Basic medical equipment on-site
Building meets all current local, state and country building codes
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers in hallways
First aid available
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Patrolled parking area
Private security available
Safety chains on guest doors
Secondary locks on sliding glass doors
Secured floors
Security
Security 24 hours/day
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in public areas
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarm smoke detectors in guest rooms
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs† - Spa
- Storage space†
- Sundry/Convenience store†
- Technical concierge†
- Tennis court
- Tour/sightseeing desk†
- Transportation services - local area†
- Valet parking†
- Wireless internet connection in public areas
- Business Center†
- Conference Suite†
- Convention Centre†
- Meeting Facilities†
- Network/Internet Printing Available†
- On-Site Business Center†
† Fees may apply
- Boating †
- Children's program †
- Golf †
- Health club †
- Jogging trail †
- Outdoor pool †
- Playground †
- Pool †
- Sauna †
- Spa †
- Sports court onsite †
- Tennis court †
- Weightlifting †
- SeaWorld Orlando
- Walt Disney World Resort
- Universal Studios Orlando
- Downtown Orlando
- Orlando International Premium Outlets
- The Orlando Eye
- Fun Spot America
- Mall at Millenia
- Amway Center
- LEGOLAND Florida Resort
- Gatorland
- Camping World Stadium-Citrus Bowl
- Lockheed Martin
- Orlando Vineland Premium Outlets
- Orange County Convention Center
- Pointe Orlando
- Pirates Dinner Adventure
- The Holy Land Experience
- Kennedy Space Center Visitor Complex
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7146 reviews
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Mar 31, 2026Do not trust them - they are dishonest and disappointing!!
Paid in advance for a 2-day Universal package, including Park-to-Park Hopper and Epic Universe tickets, and provided all required guest details upfront. We were told the tickets would be ready when payment was received, but on arrival we were made to wait until the next day. Then a “90-minute” timeshare presentation dragged on for nearly 4 hours. When we finally got our tickets, they gave us base tickets instead of hopper tickets and said they didn’t have what we paid for. The only option offered was a refund. We came to Orlando for the parks and were completely cheated out of our time and money. DO NOT TRUST THEM!!
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Mar 23, 2026
No room access
Could not access room for the entire time we were there key cars were given, but didn’t work, had to wait until about 2:30 in the morning to actually have someone come to open the door for us, change the keys once again still did not work, manager was right there front of us, but was too busy trying to sell property instead of helping us, requested a refund which I normally never do and was denied completely, even though we technically had a pretty much sleep outside instead of the room
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Mar 16, 2026Potential family hotel
This west gate resort has potential. The biggest downfall was the lack of wifi in the room. Complained a few times and I still had to call a 1800 number with no resolution. The waterpark is small, a wave pool, two big water slides, a lazy river with not enough tubes and a section for the littles ones. It’s expensive and not worth the price. The game room was nice. The market place has a little of everything. The studio room was nice and spacious. It comes with a kitchenette, coffee maker, microwaves and supplies such as utensils, cups, plates, dish soap, paper towels etc. The hotel promotes being a loyalty member and having discounts on food and drinks but it never worked. Drinks at the pool averages $14. The location is great. 15-20 mins away from Disney. 10 mins away from Universals, Walmart is 5 mins away
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Mar 14, 2026
Crazy bad experience get your money back!!
Don’t Ever come here the worst ever nightmare especially if you do or attempt to do a Timeshare here run as fast as you can don’t buy
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Mar 05, 2026
Nightmare
I had a terrible experience with Westgate Resorts and feel completely misled by their timeshare presentation and sales process. What was presented during the sales pitch was not what we ended up signing. The representatives made promises about flexibility, benefits, and costs that simply did not match the reality once the paperwork was finalized. During the presentation I was very clear with them that I am a single mother of three and that I do not have extra money to spend. I explained that my finances are tight and that I needed to be careful about anything I agreed to. Instead of respecting that, the sales team continued pushing and reassuring me that the timeshare would be affordable and a great decision for my family. The presentation was extremely high-pressure, and we were rushed through signing documents without being given the time to properly review or fully understand what we were agreeing to. After everything was finalized, it became clear that important details and costs were not properly disclosed. The reality of what I signed is completely different from what was verbally promised to me. Now I’m left dealing with financial obligations that I would have never agreed to if everything had been explained honestly from the beginning. As a single parent trying to take care of my kids, this situation has caused a lot of unnecessary stress and frustration. I strongly encourage anyone considering a timeshare with Westgate Resorts to be extremely cautious. Do not rely on what the sales representatives tell you verbally, and make sure you read every single document before signing anything. My experience left me feeling deceived and taken advantage of.
- AdvisoryGuests must be 21 years of age or older in order to check into the resort.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $29.99 (Plus TAX) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryResort fee Includes: Wi-Fi Internet Access, Miniature Golf, Bike Rentals, Sports Courts and Equipment, Fitness Center, Local Calls, In-Room Safe and Boarding Pass Printing.
- Check In: 4:00 PM
- Check Out: 10:00 AM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet Policy : Pets Allowed