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941 reviews
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Oct 23, 2022Relaxing Vegas trip......SAY WHAT
Stayed a week in October, and we were pleasantly surprised after reading some of the reviews. Most of the rooms have been renovated and really well done. Gas grills and fully equipped kitchens are a big plus. Nice pool and hot tub area with lots of clean towels. A few more loungers would be helpful. Shuttle to downtown, Treasure Island, and westgate resort are nice as well. Highly recommend this resort for a relaxing Vegas trip. Grocery stores and pubs within a mile. Lots of restaurants close by as well. Good access to T-Mobile and Allegiant stadium. Service was fantastic. Will definitely return.
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Oct 09, 2022Great stay!
I was highly skeptical to come here based on the reviews; however, we were wonderfully surprised. The resort is an Uber trip away from the strip, but we thought it was lovely being away from the Strip for a few days. Check-in was seamless. Very nice people, who even showed us to our room. Our one-bedroom villa was clean, but it was small. There really isn’t a lot of room to hang clothes or put clothes in drawers. Having the ability to text about getting extra towels, etc. was fantastic. Make sure you go to Nora’s for dinner. It’s basically right across the street. We went to Blueberry Hill for breakfast…a short .6 mile walk away. Pool and hot tub were fantastic. The resort is very quiet. The only really distasteful thing was the hallway to our room (1617) seemed to be a smoker’s paradise. Our room didn’t smell like smoke, so I didn’t feel the need to complain, but best to know if they put you in that room.
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Sep 29, 2022HOT MESS VACATION
New upgrades in room design horrible ant infested rm and the concierge knew it. Evidence all in floor corners, kitchen counter/sink, jacuzzi & scurrying across stove in room 1214. The only safe place was the microwave and fridge. Hsekeeping no longer comes not even with 7 day stay. Moved us to another room next to barking dogs, a mattress with springs digging in our sides and what looked like 20 yr old box springs. Worse weekend every even worse than the time we had scorpions in our room. Management did offer an exterminator which flipped my husband out knowing we would be sleeping in spray (home defense by the way) and no housekeeping to clean up the residual spray. Very disappointed. They were putting in new a/c's but could care less about your sleeping comfort. We used towels and sheets to pad up the springs digging in our sides. Not what it used to be.
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Aug 16, 2022
AVOID THE ONE BEDROOM VILLA'S AT THIS FLEABAG LOCATION LIKE THE PLAGUE
This rating of 1 is only because it was the lowest rating allowed. This place was the worst place I ever had a resort reservation I ever experienced in my entire life of 65 years of age. This was supposed to be a great trip for my wife and I to meet with my brothers and their wives for the 1st time, Westgate Resorts grossly misreprented this place (Deceptive Advertisement) in the form of apparently doctored pictures which ARE NOT THE ROOM WE WERE GIVEN. The sheets and wahat appears to be a cover for the bed were worn and dated. There were no dressers to store our belongings and we would have to live out of our suitcases for the week long stay in this ONE BEDROOM VILLA. I am a disabled veterans and they put us on the 2nd floor in a room that was apparent that it had been smoked in even though smoking is supposedly prohibited. I complained to an uncaring staff member (female Asian) who was unmoving and said they were all the same and to upgrade and milk extra money off an already paid amount of $650, it would cost another $80 DAILY to upgrade to the next level. The Closet was so small you could only hang up about 3 items and half of it was a Water Heater occupying what should have been a whole closet 1 foot away from the right side of the bed. Then there was the tiny tube IN THE BEDROOM 2 fee away from the bed. The TV was mounted on the wall with connecting chords they did not even through to cover up. The kitchen was bigger than the tiny, substandard bedroom. In the bathroom, the toilet was ONE FOOT away from the shower making me question it for sanitary purposes. THE place looked NOTHING like the photos on the webiste unless the photo was doctored up or streched out. They used COVID as an excuse to have sporadic future cleaning of the residence. The staff was unyielding when I told them about my disability, our dissatisfaction with the room and seemed like they could have cared less since we had to pay in advance. This ONE BEDROOM was like a "HOOD VILLA" and brought my wife to tears and I could not have that. We could not get our money back, so we went to the Mirage for our entire stay and did not check out so they could get another multiple hundred out of someone else thereby getting paid twice for the same room in the same period. This place reeks, at least the ONE ROOM VILLA DO. I would not send my worst enemy to live in a ONE BEDROOM Villa at this location. After this week of my vacation time, I would NOT and WILL NEVER recommend anyone get a Westgate Package for Vacation with the deceptive advertising in this place. This place is not on the main strip and tucked off in a corner for a reason. When we were looking for some place else to stay, the individuals asked where we were staying and when my wife told them all they could say was "Uggghhhh" and "That place is the pits" or some other negative comment. The reputation of this place is evidently not one of quality and I wish we knew that beforehand. THIS PLACE HAS NERVE ENOUGH TO BE GATED.
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Jul 25, 2022
Loved the Westgate!
Stayed at the Westgate while vacationing and playing WSOP Poker Tournaments. -- *Front desk staff were super helpful! Concierge by text was useful for resort information (ex. "we have a taco truck coming to the property tonight!) and non-urgent questions ("where can I get more laundry detergent?" - "at the front desk"). *Pool is great. Gym is small (only one treadmill) but air conditioned nicely. *Shuttle runs to strip every two hours, sign up at front desk. *On site convenience store has good selection of basics, other stores in the area as well. *Property is beautiful and well-maintained - feels "vacation-y". *Uber to/from strip about $10-12. *Unit is amazing - stayed in 2br deluxe. Plenty of space, storage, sleeping, etc. *Found all staff on site, from gate attendants to maintenance to store cashiers, etc. extremely friendly