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Resort Details
Hotel Advisories
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1952 reviews
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May 14, 2023Great Experience
I had a great stay at the hotel. Everyone was friendly and professional. I particularly want to say that the security chief, Flash, was very helpful. I would definitely recommend this hotel. I truly enjoyed my stay here in Panama central***
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May 08, 2023Service needs to be more refined
We don’t think the hotel deserves being a WA and standards were closer towards a Hilton. Our experience wasn’t terrible, the stay was decent and rooms were above average. Housekeeping was stellar with our room cleaned and tidied to a high standard. But beyond that, service was disappointing as we expected more personalised service from the brand. For example, if the same waitstaff could recall our breakfast drink preferences by the third day, or the doorman providing assistance with our uber pick-up. There were also numerous issues during our stay: thin room walls meant we could hear the adjoining room’s alarm at 430am, wifi passcode provided at check-in did not work, limited and repetitive food selection at breakfast, and gym was too warm with water/cups not replenished in the morning. No upgrade was given despite being a Hilton Honors member on Impresario rate (occupancy was low when we stayed). There was also no recognition nor acknowledge of status with zero benefits for Hilton members other than points accrual and water.
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May 01, 2023Great service, mixed facilities
The staff was excellent, breakfast was very nice. The pool and hot tub were good but the gym was wildly overheated for the entire 4 day period. If you want to get a workout in, it is tough to do in in a space that is between 75-85 degrees F. Also, beware of the junior suite by the elevator. Super noisy despite assurances from check in staff
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Apr 27, 2023
So happy we chose this one.
We loved everything about our stay at this lovely hotel, from how we were greeted on arrival to the delicious breakfasts we had on the open-air balcony every morning. The room was large, comfortable, impeccably clean, and super quiet. We especially liked the floor-to-ceiling view (we were on the fifteenth floor). The room is decorated in a soothing gold/beige palette, and the bathroom is enormous, with a fantastic shower. We were greeted every morning at breakfast by a lovely woman who made us feel like she was so happy to see us. You can order your eggs any way you like them, and there are many choices of breakfast options. We did not use the pool, but walked through that area on our way to the restaurant; I thought it was very well laid out, with a significant area that is shaded, where you can simply relax in the warm breezes if you wish. We were only there four night; I wish it had been longer! Another nice thing is that the area around the hotel is fine was walking; we felt very safe even late at night. There are restaurants in the vicinity, as well as a small grocery store and a nice little bar just down a few doors where you can grab a beer and a taco if that's what you're looking for.
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Apr 15, 2023
Go! See! Waldorf Astoria Panama
April 7 to 11, 2023- As a monolingual traveler, I was a bit hesitant about visiting Panama- However, 5 star service began at reception! My room and view, absolutely stunning! Finding a hand-written- welcome note in my room was confirmation that I was going to have an amazing trip! The breakfast food selection and main dining balcony made me look forward to breakfast every morning as the view is breathtaking! The staff were professional, attentive and helpful! I'd certainly go back- and I'd definitely stay Waldorf! They truly lived up to the name!