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1062 reviews-
Amazing experience 10-10 from us
Beautiful hotel and staff 🩷 lovely clean modern rooms , comfy beds 10-10 Nice and warm pool nice gardens and breakfast area 🩷- when my child was unwell they were amazing helping us. Was a lovely hotel can’t fault it Thankyou W hotel we loved our few nights here
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Great experience at the W Hotel. Major props to the staff including Brewer
Brewer and the staff at the hotel were incredibly helpful! I stayed at the hotel over the winter period. Great location and close to many major spots in LA. I hate minimum characters so I’m going to fill it with dots. ………………………………………………………..
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Slightly disappointing having stayed at a W elsewhere, just not the same level of quality in the room or the service
Slightly disappointing having stayed at a W elsewhere, just not the same level of quality in the room or the service. Suite very dark (needed all the lights on a bright sunny day), TV and bedside light didn’t work and needed an engineer, wardrobes almost inaccessible behind one of the beds. Also came back one evening to find a pile of dirty laundry in the middle of the floor, forgotten by housekeeping. First-world problems I realise, but if you’re paying first-world prices I expect more.
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Returned Family Member of the W.
I had the best time. Cared for by all staff I came in contact with. I treat them as family away from home and they have adopted me as one of their family members. They truly show care love and respect for me during my stay each and every time. Thank you guys you're the best. Shaun, DJ, Will Daniel, Daniel, parking staff cleaning staff, food deliveries so sweet helpful and caring. It starts with the top and goes throughout the Hotel, so greatly appreciate each and everyone of you!!! Merry Christmas and a blessed Happy New Year! See you in January 2025. Garry
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Surprise, mother daughter trip to LA
Extremely helpful, and friendly hotel staff, and I really enjoyed the holiday shopping. Also, there was a very friendly bartender at the Holiday Terrace. All in all we are having a wonderful time and would recommend this hotel to friends. Looking forward to returning!