W Los Angeles West Beverly Hills

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1098 reviews

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  W Los Angeles/ West Beverly Hills

  Just stayed here with my family and couldn't be happier. The staff is incredibly warm — special shout-out to Director of Welcome Office Serkan who made us feel right at home. Rooms are spotless and stylish, location super close to Westwood. Kids lived in the pool, we loved sunset drinks on the rooftop with LA skyline. Everything screams classic W energy. Will definitely return.

  Feb 08, 2026
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  A great experience for our whole Crew

  I was in charge of arranging accommodations for 12 doctors, and 3 of staff (including myself). Our situation was unique in a way that I couldn't give up all of the details regarding our needs, because our list of people wasn't complete until the very last minute. Brandon Henderson was my contact, and he was great. He explained everything, and walked me through what was needed on his side. He worked with me for days getting contacts signed, dismissive l finalizing our rooming list, and getting me quick answers whenever my organization had questions. When you have someone that is attentive, quick responding, and knowledgeable, trust me when I say it makes your life a whole lot more enjoyable. Once the technical part was complete, I was then introduced to Tyler Johnson who would be our contact at the hotel. I immediately needed her assistance as we were still adding and deleting names from our list. She was on it right away. I never had to wait more than a few minutes to an hour for results. Thank you again Tyler. Somehow, one of our staff wasn't added to the rooming list when they arrived, and all it took was one phone call to Tyler and she fixed the situation in minutes. That made my member very happy. When my members are happy, I'm happy. I have to give a good word for all of the supporting staff, because they were great as well. From the crew out at the curb, the waiting staff in the restaurant, and the crew at the registration desk, our experience was, without question, WONDERFUL!!! Thank you all again for the great experience. We look forward to staying at your hotel in the future. Location was perfect, quoted price was better than all of the others, value for the dollar was more than acceptable, atmosphere was inviting, rooms were very clean, noise level was non existent, and we had a really good time.

  Feb 05, 2026
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  A must experience

  The W made our Christmas vacation so much more special. To start the greeting in the lobby was so warm and hospitable. Daniel Bruington was a stand out amongst the staff. His poise and charisma made us feel right at home. The suite was exactly what we needed. Perfect amount of space for us. Clean and cozy. Both the restaurant and pool bar were a treat. Michigan winters are not to be taken lightly, so my family enjoyed the warm sun on their face relaxing at the pool. If you're looking for a hotel that is central to everything LA, this is the place for you. It took us no more than 20 minutes to get to where we needed to go. A quiet and cozy sanctuary in the heart of Los Angeles. Worth every penny. I must give one more shout out to the amazing staff that made sure my brother got his important documents back after they were left in his room. They went above and beyond for us and we are forever grateful.

  Jan 27, 2026
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  W Hotel - my home away from home

  I travel a lot for work and always look forward to staying at thr W Los Angeles in West Beverly Hills. The location is great (lots of walkable restaurants) and the rooms are spacious. The people who work there are always friendly and warm and make a habit of remembering repeat visitors. Kiara at the front desk goes above and beyond to make me feel welcome and appreciated as a guest. She is personable and friendly - and has really made the W my hotel of choice.

  Jan 20, 2026
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  West of Beverly Hills

  Overall, a decent option when staying in Los Angeles—but it’s important to set expectations. Despite the name, this hotel is not really Beverly Hills. “West of Beverly Hills” would be a more accurate description. It’s firmly in the Westwood neighborhood, and extremely close to the UCLA campus, which makes it convenient if you’re visiting UCLA or the medical center. Getting to actual Beverly Hills takes a bit of a drive, though—as always in LA—that largely depends on traffic. The staff was friendly and welcoming, which was a positive. However, the hotel itself feels somewhat dated, particularly the rooms, and the overall atmosphere felt a bit empty. The departure of the steakhouse seems to have left a noticeable gap, contributing to the quieter, less vibrant feel of the property. In short: fine for a functional LA stay or UCLA visit, but not the experience one might expect based on the Beverly Hills branding.

  Jan 20, 2026