W Las Vegas debuts on the iconic Strip, where the bold energy of W Hotels meets the timeless allure of Las Vegas. Stylish all-suite accomodations, sweeping skyline views, and vibrant social spaces create the ultimate playground for connection and escape. Steps from action, it’s your gateway to embrace Las Vegas’ dynamic rhythm day and night.
Location
Las Vegas - StripProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals, this will place a hold on your funds. If you don’t provide a credit/debit card, a cash deposit is required upon check-in for incidentals.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee -A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
The daily resort fee includes the following services:
•In-Room Wireless Internet Access
•Fitness Center Access (if applicable)
•Local & 800 Phone Calls
•Additional Inclusions
Dog-Friendly Fee applies as follows:
• Dogs are the only animal allowed.
• There is a mandatory dog friendly fee of [$100.00 per night, per dog] for rooms and [$150.00 per night, per dog] for suites. These fees will be applied to your folio and payable directly to the hotel at time of checkout.
• Up to two dogs are allowed, with a maximum combined weight of less than 100 pounds.
• A second dog fee will be charged at check-in if bringing two dogs.
• Due to health code regulations, dogs (except for service dogs) are not allowed in public areas including, but not limited to: any food and beverage outlets, the Spa, or pool areas, except as passing through.
• Dogs are permitted in hotel rooms, suites, and the designated outdoor locations.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11062 reviews
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Jan 10, 2025A 'W' in name only (Bonvoy member: avoid!)
Old, boring decor. Lobby bar sad and closed most of the time. Restaurant in the link to Mandalay was closed. A little tired: e.g carpet had stains. Lots of details just missing; e.g. amenities limited (e.g. one bottle of soap for bath/hand basins with an aggressive sign that if you dare take it you will be charged $25.) Whole place feels bog-standard Vegas corporate hotel with the default attitude that you are mug to be fleeced for as much as possible. Service production line. e.g. they said my card was declined (it was not) so locked me out of my room. Fine mistakes happen, but they were aslow and grumpy about sorting it out, with no reference to the fact that I have spent $20k last year at Marriott and have the W SanFran booked and am very unlikely to run away for a hotel charge. Also no benefits or proper 'normal' recognition for Bonvoy status (no room upgrade despite Platinum Elite status), no welcome letter, just... nothing. Avoid, especially if you want a W experience or are a Bonvoy member, at least until its properly renovated (if that is to happen).
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Jan 04, 2025
W Las Vegas horrible customer service
Warning!!warning!! the W is a place you don’t want to spend your hard earned money. The customer service is so bad at this hotel. We got compt rooms from mgm because we go to Vegas quite often, every time we go for dinner or spa we put the charge on the room at every hotel we ever stayed at so we get reward points been doing this for years. We leave our room to go gamble and shop we come back to our room and our keys won’t work so we go down to the front desk and they tell us they locked us out because we owe 800 dollars on our room charges. I said ok we always pay that when we check out we still had 2 days left. They said no we had to pay now I told them u have a card on file why didn’t u charge that. I asked to talk to the manager he comes out so rude pretty much like hey what do u want. I told him this was unacceptable locking us out of our room for 800 dollars. I asked if this was a big deal why not just call us the manger then started saying we would run out on our bill if they call us. I can’t believe the leadership at the W they compt us rooms because we spend money then on the other hand say we might run out on the bill. It is crazy how this world works now no customer service and at this hotel it seems like they think they r doing the customer a favour for letting us stay here. I will never spend a penny of mine at mgm. But mgm doesn’t care if I do or not. By having a manger at the W that has no manors or any people skills just shows what they think of their customers. Manger told me he has b here for 25 years lol locking people out of there rooms for 800 bucks when they could of charge the card or like every hotel in Vegas clear up when u check out. Horrible experience, Vegas is definitely not what it use to be.
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Dec 30, 2024Excellent, clean room!
We didn't know we were getting this hotel. We thought we were at Mandalay Bay. We were pleasantly surprised. The room was very clean, very comfortable, and quite minimalistic. Bed was quite comfy! Pillows were ok. We couldn't believe that we had to pay $65.00 a day to put something in the fridge! Hubby has meds. Found out we could get a fridge in the room for free! It was delivered in 10 minutes and it was already cold! I would definitely stay there again.
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Dec 30, 2024Good but hopefully W will make some improvements
We have stayed here previously when it was the Delano. We like that the hotel is non-smoking and all suites with 1.5 bathrooms. The rooms get tons of natural light. We’ve always stayed on the premier stay well floors and have found them to be very quiet. It’s a relaxing vibe that we like. Location isn’t super convenient unless you’re going to something at Allegiant. But the Uber/taxi setup is easy to access. The hotel could probably use a refresh in the rooms and common areas. A lot of the finishes and furnishings are worn. Nothing has happened yet, besides some of the W branding outside the hotel. The rooms still have the Delano phones in them and everything else was the same as before, but hopefully that will change. We had an issue with our room safe this trip—it was locked when we checked in. There is a placard on it that you’ll be charged $20 if you leave it locked upon checkout, but I guess it hadn’t been noticed. It took 3 security staff and 45 mins to get it open, making us late for a reservation. The safe had some belongings from a guest that had stayed 3+ weeks before (judging from sports betting receipts). They gave us some W/Mandalay credit for the hassle, which was a nice gesture, though it was challenging to use. Security staff were great. Everyone else (front desk, bar, coffee shop) seemed a bit checked out compared to prior visits. Not sure if it’s due to the time of year or transition to W. Finally we were bummed to see that Della’s had closed. It was one of the best breakfast options on this end of the strip (where there aren’t a lot of great breakfast options). Hopefully it’ll reopen as something similar.
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Dec 28, 2024Decent hotel!
1. Casino Credits: We were under the impression that our stay included credits for use at the casino, but we didn’t receive any. 2. Room Security Issue: One evening, when we returned to our room, it appeared that the lock was broken, and all the lights were turned on. We tried contacting the front desk for assistance, but unfortunately, we felt our concerns were dismissed as an overreaction. This situation left us feeling uneasy about the security of our stay. 3. Room Cleanliness: While the room was generally clean, there were areas, particularly in the bathroom corners, that seemed overlooked during the cleaning process. 4. Noise Disturbance: There was a loud noise, likely related to the pipes, that would turn on randomly and was disruptive at times. 5. Self-Service Convenience: On a positive note, we appreciated the convenience of your self-service check-in and check-out options, which made the process smooth and efficient. 6. Location: located at the beginning of the strip was convenient, but also a hassle at times to get to the other side