General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating8191 reviews
Out of W standard
It is unexpected low standard management when we arrived and receptionist and her supervisor met us in a very aggressive and bad attitude because they cancelled my room without informing by any mail, and they said hotel is fully booked, while later we got a room, means it was a lie, they didn't even try to solve the issue, they didn't look for the guest satisfaction, and they just said that we can't confirm because reservations are off today 😏😏, I'm totally disappointed, they don't deserve to be under W standard My name Ahmed Abouelela Room 1006
We had an awesome 6 days here. Beautiful hotel and great location. I could have stayed here and never left the property. During our stay we met some awesome staff members that made our time unforgettable. Francisco aka a true shining star had the best bar recommendations and Eudra and Jenni were so pleasant to be around. Anne kept us coming back to Coye. Carla, Liam and Louise were amazing and we enjoyed seeing them at the Noxe. I can’t wait to return.
I want to live here⭐️
We saw the W a couple of summers ago while on a cruise, porting in Barcelona for the day. When we went back to visit for the week, we knew we had to stay there. From check in to check out, everything was phenomenal! The restaurants, bars, and room service were all amazing! It was my husband’s birthday and they did a little something special for him in the room at check in, it was a nice little touch to our stay. The front desk and the concierge were very helpful in helping us visit everything that Barcelona has to offer. I’m not sure I’d stay anywhere else on my next visit to Barcelona! Location-on the Barceloneta, the beach, close to restaurants and bars along the beach. Which, seems to not sleep lol. Coming back from dinner at 11/12am, the beach was packed! The bellboys/valet really help and make it easy to get an Uber/taxi basically anywhere. We speak Spanish but it’s very easy to get around without.
Stunning ‘W’ at La Barceloneta
My wife and I had a memorable days during the stayed in W Barcelona from 29 October to 3 November (5 nights) to continue my celebration that I free from cancer. Warmth, caring and excellent services provided by W staffs. We had given the skyline room with beach view at 18th Floor, the view was beautiful and stunning. Every morning breakfast at Fire restaurant always felt welcome by the hostess and waitress. Dining at Noxe Japanese restaurant on 26th floor was so enjoyable. The huge outdoor/indoor space of the hotel was great to move around and easy access to the beach. Don’t miss the night view of the Yacht design Hotel and surrounding…Stunning! Highly recommend W Barcelona …Salud! Specially Gracias: *Chat with us team *Housekeeping team Front Desk Dikra, lidia, Rod W Lounge & Fire Restaurant daniel madeddu, Florencia, Andrea fuentes, Jenny, alfonsina, yrving, cindy, duvan Noxe Hisham, Nina, anna, guillem Concierge Victor
Wouldn’t stay again
I will say the room is spectacular, we had a beautiful room on a high floor with an amazing view. However, there were issues which over shadowed our stay - the biggest of which was things had been incorrectly charged to our room and trying to get our money back for fraudulent charges was very difficult. Management have helped and I received a refund but it took a lot of fighting and phonecalls/emails which unfortunately has left a bad taste in the mouth about the hotel. I would never stay here again and with so many beautiful hotels in Barcelona I would advise staying elsewhere.