W Barcelona

Customer Ratings & Reviews

TripAdvisor Traveler Rating

8426 reviews

• 

  Very poor hotel to host business clients during MWC!

  The hotel rooms and front desk staff are extremely nice but the hotel atmosphere is not great at all. I booked the hotel during MWC 2026 and they have a new ridiculous practice this year of front lobby security guards checking for room cards & not allowing my business clients into the building to wait for me in the lobby bar. They are forced to stand outside in the cold and cannot have a relaxing drink waiting until I return from a business dinner. I booked this hotel because it was great to host my clients and friends in a fun and relaxing environment in the past. It looks like that is truly in the past and I was told it is because Barcelona has experienced high crime rates in recent years and it was a decision by their Head of Security. Not sure what they are thinking as their bar sat empty and their business is dead. For that reason, I cannot use this hotel again for my MWC business trips and will need to find another friendlier and flexible hotel in the future. Very disappointing decision by Marriott management as in the evening it no longer feels like a nice hotel but a locked down compound. I sat and watched the security guard refuse well dressed people entry to the hotel as the 3 bartenders in their lobby bar chatted with each other while a DJ played music in a large empty room. Not a single customer in sight. Very bizarre policy and no longer a relaxing and fun place to stay.

  Mar 01, 2026
• 

  its okay but too expensive!

  Its too much hype for what you pay. Would not recommend it unless you have too much money to spend.

  Feb 06, 2026
• 

  Ne vaut pas son prix !

  Serious incident and zero follow-up My stay at W Barcelona was ruined by a serious incident: I lost two pairs of very expensive shoes inside the hotel. I emailed immediately after noticing, and I received no reply, no follow-up, and no attempt to resolve the situation. For a hotel of this level, this is unacceptable. What makes it even more disappointing is the contrast with their communication: they knew I was staying around my birthday, and I was even receiving emails almost every day asking whether I had received a birthday amenity in my room… yet there was nothing throughout the entire stay. This says a lot about the lack of coordination between departments. On top of that, breakfast service was not up to standard for the price. Overall, the cost is absolutely not worth the experience, and I won’t be coming back.

  Feb 03, 2026
• 

  W is the opposite of winning... Beware of this hotel for now...

  This hotel has seen better days. The unusual location was something one could overlook in the past, but now that the quality of everything has devolved, there are definitely better options in Barcelona. The rooms were cold and the heat didn't really work. There was a lack of hot water on 2 of the 4 days. The shades open and close in an unusual way. There was extensive construction in the hotel, which made it quire noisy. I guess they are working on renovating the hotel, so I can't quite close the door on the W Barcelona forever, but what's going on there now --- it's not good. The staff try their best, and I offer no complaints on the actual workers - they are the best part of the hotel. But I guess the infrastructure and management are letting them down.

  Jan 07, 2026
• 

  Nightclub felt unsafe, beautiful hotel, average service.

  Visited Barcelona with a friend for the Christmas Markets. We had won a trip to another hotel but booked the W instead, I had previously stayed there and had a great experience and unforgettable sunsets. On arrival it was evident a large portion of the hotel was closed with only the lower floors available (this was highlighted before we arrived). I explained I was looking for a room where we could watch the sunset, this wasn’t possible. It was a beautiful view all the same facing out onto the beach. The room was okie but for what we paid i was expecting better, the previous room I had was far superior. There was no bath and the room was an average size. The rooms were spotless and modern and the reception team were very friendly. The staff in the nightclub mainly the host weren’t particularly friendly, I assume she was having a stressful evening. The atmosphere in the club was strange, we didn’t feel safe. It’s impossible to tell and in no way reflects in our review but I am suspicious that our drinks potentially got spiked. My friend fell asleep in the club to the extent she was difficult to rouse before midnight, I also felt far more drunk than what made sense for what I had drank. There were guys sat next to us who I repeatedly asked to leave us alone. We spent the entire next day vomiting and unable to leave our hotel room. Theres every chance we just had to much sangria however we have 40 years drinking experience between us and have never felt so ill. I called concierge and asked if there were IV vitamin services in the city. I was told no, I later found out this was incorrect. We didn’t use any of the other facilities in the hotel as we are to unwell. We had a great time despite our experiences in the club, there was loads to do and see around the city and the hotel is beautiful.

  Jan 06, 2026