Welcome to Viva Maya by Wyndham - All Inclusive, an exceptional all-inclusive resort. This magnificent resort offers a culturally inspired ambiance, a high–energy atmosphere with an array of onsite rexreation from themed parties, live entertainment, to international accents on both food and service. This beachfront resort delivers an unforgettable vacation experience with charming colonial style and thoughtful amenities characterize our well-appointed guest rooms. Take in the stunning ocean and lush garden views, or catch a gorgeous sunset as it sinks low over the horizon for a Mexican getaway you’ll never forget.


Cancun International Airport : 36 miles

Property Information

Year Built: 2002
Floors: 3
Total rooms: 604


Resort Details


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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 26.89 Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 11455 reviews
  • 5.0 star tripadvisor rating

    Gabriel was a fantastic server. Our food was magnificent and the drinks were muy bueno ❤️ he was an amazing server! Couldn’t have asked for better service on our vacation. It’s not easy to find happiness along with good buy tonight was it! Ty for this experience

    Jun 21, 2024
  • 5.0 star tripadvisor rating
    Unexpected break

    Very good hotel, great entertainment team always available and with many activities. My congratulations to some of those whose names I remember, Brandon, Henzel, Mila, Laura, Leonardo...Thank you for giving us beautiful memories, We will visit her soon for more laughs. Also thank Elio who received us at the Don Diego restaurant and gave us the best dinner we have ever had.

    Jun 15, 2024
  • 5.0 star tripadvisor rating

    We were welcomed and checked in very fast. Employees are always happy to help. The crew at animation is just wonderful. We had so much fun. We loved it. The shows and the animation were spectacular and they were close to people so we all felt like family. We love the theme song and the dance, still signing it even though we are back home. Thank you so much 😊

    Jun 12, 2024
  • 4.0 star tripadvisor rating
    Great room and lay out of hotel - but terrible buffet restaurant. Sheets were not changed...

    First the positive... The rooms are really spacious and the beds are comfy - not too hard and not too soft. The buffet served a really nice breakfast with a good selection of choices, incl fruit and various types of bread. The egg station was fine. Lunch and dinner were nothing special. Food was just ok and the samme every day. Evening entertainment seemed fun and stopped at around 10.30 pm. The entertainment team by the pool during the day seemed popular. There are plenty of sunloungers on the beach under the palm trees that give adequate shade. The italian restaurant had the best ambiance of all the restaurants as it is located in a palm covered hut over the pool snack restaurant. The buffet restaurant is a disaster of noise - the room is huge, extremely hot with only fans to cool it down and there is nowhere to eat outdoors, only a tiny terrace reserved for the Club members. This tiny terrace was always empty - the hotel should make outdoor tables available for everyone. The bed sheets had the same stains for our entire 11 day stay - not nice If not for the terrible buffet restaurant we would have given 5 stars

    Jun 11, 2024
  • 1.0 star tripadvisor rating
    Save yourself and take a cruise!!

    Save your money and take a cruise! No AC in the main dining area and the food is terrible! Went to put milk in my ceral and it was warm! Even the "Mexican" food is below average! Thin guac, thin cheese sauce, thin sour cream. Ketchup was thinned downed as well. Cheeseburgers and hot dogs at snack bar horrible. Best meals we had were in Playa del carmen. AC was tough to get working in rooms. No elevators for 3 story building. Watched elderly people have to walk 3 flights of stairs!! Adult pool was filthy. Edges had stains and rust and it had leafs in it. Looks like no one takes even a skimmer to it. Wrist bands color determine level of service! All inclusive?!? Sit down restaurants are like pulling teeth to get reservations and they are average to bad at best. Beach ok.

    Jun 10, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319