Welcome to Viva Maya by Wyndham - All Inclusive, an exceptional all-inclusive resort. This magnificent resort offers a culturally inspired ambiance, a high–energy atmosphere with an array of onsite rexreation from themed parties, live entertainment, to international accents on both food and service. This beachfront resort delivers an unforgettable vacation experience with charming colonial style and thoughtful amenities characterize our well-appointed guest rooms. Take in the stunning ocean and lush garden views, or catch a gorgeous sunset as it sinks low over the horizon for a Mexican getaway you’ll never forget.


Cancun International Airport : 36 miles

Property Information

Year Built: 2002
Floors: 3
Total rooms: 604


Resort Details


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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 26.89 Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 10540 reviews
  • 5.0 star tripadvisor rating
    The best resort !

    Amazing entertainment, service, great food! Rooms are clean and great. Music is very fun, lots of dancing and activities. Beach is clean and accessible, lots of options. Service options are plentiful and everyone is very kind. Will come back!

    May 28, 2023
  • 5.0 star tripadvisor rating
    Viva Wyndham Maya

    A beautiful and very diversified hotel on the beautiful beach in Playa del Carmen. Here you have activities for everyone, whether you want to spend a quiet day at the Adults only pool or want to enjoy entertainment. Animation is provided daily, especially the shows at night in the theater are insane, the entertainment program is unique and not to be found everywhere. Special praise goes to the animation manager Mama Ima and to the talented dancer Michael!!! Thank you for a wonderful and unforgettable vacation!

    May 28, 2023
  • 4.0 star tripadvisor rating
    Lovely overall but needs updating

    We spent two weeks at this hotel and over all had a wonderful time. The check in was slow with one person dealing with multiple people. There was a guy on the counter who refused to help us which after around 20 hours of travelling caused us a serious sense of humour failure. Other than this we found the staff to be very helpful and friendly, particular thanks to Montserrat. Our room was very worn and dated so after a few days we upgraded to a ground floor room that led us directly onto the beach! We aren’t sure that there’s a better room at the hotel! The food was ok, very limited for vegetarians where nothing is flavoured or seasoned. The snack bar pizzas are really good… I’m fussy about pizza so that’s saying something. They say this is a 24 snack bar but it isn’t. The Mira mare restaurant is nice but the windows are utterly filthy so you can’t see out at all! That was the only thing letting it down for us. The grounds are lovely, you can see lots of local wildlife which was a real treat for us. The bars are often very busy and sometimes have five staff serving a queue of around 30. I don’t know the real value of the viva club membership but it seems like simple things like a kettle or coffee machine is taken away for them. We were making hot drinks in the microwave. Despite the seaweed issue the beach was beautiful and very clean. There is a small shopping area by the entrance to the hotel which is pleasant and has some nice stalls and shops. The spa as with any hotel spa is extortionate but I have to say that the massage I had was amazing! There is an adults only pool which whilst it has no view it is very nice with a good relaxed vibe. The main pool gets very noisy and was way too much for us. There’s plenty of activities although there seems to be confusion as a couple of times we went to some that weren’t happening and nobody seemed to know about them! Overall it’s a nice hotel. I’d go back but only to one of the updated rooms.

    May 26, 2023
  • 5.0 star tripadvisor rating

    Nice place food was so good a little bit cold but nice people out there. Victor is cool and very helpful probably I am going to come back and order this Italian food. It’s super nice always again with my family

    May 26, 2023
  • 5.0 star tripadvisor rating
    A little hectic in the beginning but all worked out in the end

    The waiters Victor and Uciel in the Portofino Ala cart restaurant were amazing, so funny and pleasant . They always made sure we loved our food and filled up our glasses with wine. Dinner was amazing and the atmosphere very elegant. I would definitely recommend this restaurant to visit. As for the buffet, breakfast was ok, lunch by the pool was decent with pizza, hotdogs and hamburgers. Dinner great as they have different themes. Grounds very maintained and the greenery is beautiful. Rooms..views in many rooms are not the greatest, u have to pay for an upgrade. We did an upgrade probably because we did complain and it was our anniversary, so we went in a bigger room near the pool. They do have an adult section too, much more quiet. Pool.. clean but warm Beach..clean Front desk can be a bit nicer

    May 26, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319