Hotel Promotions
Double the fun with our “Stay at 1, Play at 2” resorts
Double the fun with our “Stay at 1, play at 2” resorts, when you stay at Viva Azteca by Wyndham you can enjoy all facilities at sister property Viva Maya by Wyndham.

Important Information:  Additional information will be provided by the hotel at check-in.  Transportation is not included.  Viva Maya is located 500 meters down the road.  Other restrictions may also apply.
Applicable Dates:
Booking Dates: 01 Dec 2023 to 23 Dec 2026
Travel Dates: 01 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Wi-Fi
There is free Wi-Fi in all common areas and guestrooms. 
Applicable Dates:
Booking Dates: 17 Jun 2019 to 31 Dec 2050
Travel Dates: 17 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Viva Boomer Package

Guests 60 years and older receive the following package amenities:


• Personalized check-in and priority luggage delivery
• Room upgrade (subject to availability)
• In-room welcome room amenities
• Dance classes (upon request)
• Convenient onsite COVID Testing
•  Special sports and wellness activities
• Priority a la carte restaurants reservations
• Discount in affiliated stores and on meals and beverages additional to the all-inclusive package
• Late check out (subject to availability)

Important Information: Valid for US residents only. Identification is required at check-in.  This offer is subject to change at any time without prior notice.
Applicable Dates:
Booking Dates: 17 May 2025 to 23 Dec 2027
Travel Dates: 17 May 2025 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Package
Guests celebrating their honeymoon with us will receive the following:

• An upgrade to a higher category room (subject to availability)
• A bottle of champagne/sparkling wine
• A fruit basket
• A hors d’ouvers tray
• A 7”x4” picture
• 2 t-shirts

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Copy of marriage certificate required upon check-in.  Must be within 6 months of marriage.  This offer is subject to change at any time without prior notice.  Other restrictions may also apply.
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Applicable Dates:
Booking Dates: 17 May 2025 to 23 Dec 2027
Travel Dates: 24 Dec 2025 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
unlimited dining.
Guests will receive the offer of unlimited dining and no reservations required.

Guests will have full access to the restaurants at our sister resort, Viva Maya by Wyndham, providing even more dining options for a richer and more diverse experience. Please note, reservations are required

Important Information:  Additional information will be provided by the hotel at check-in.  Transportation is not included.  Viva Maya is located 500 meters down the road.  Other restrictions may also apply.

Applicable Dates:
Booking Dates: 17 Dec 2024 to 23 Dec 2026
Travel Dates: 17 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges

Double the fun with our “Stay at 1, play at 2” resorts, when you stay at Viva Azteca by Wyndham you can enjoy all facilities at sister property Viva Maya by Wyndham.

Important Information:  Additional information will be provided by the hotel at check-in.  Transportation is not included.  Viva Maya is located 500 meters down the road.  Other restrictions may also apply.

Applicable Dates:
Booking Dates: 17 May 2025 to 23 Dec 2027
Travel Dates: 24 Dec 2025 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The All-Inclusive program includes the following amenities:
• Full breakfast/lunch/dinner
• 24 hours food and beverages
• Unlimited cocktails, drinks, and house wines
• Welcome cocktail.
• A la carte restaurants
• Snack bar
• Non-motorized water sports 
• International entertainment staff 
• Daily activities program
• Games Room
• Dance lessons
• Cocktails/ Mexican cuisine classes 
• Weekly handicrafts market 
• Live nightly entertainment
• Theme parties 
• Gymnasium with air conditioning
• Viva Kids Club with swimming pool (for children from 4 to 12 years old, open from 9 AM until 6PM)
• Mini disco
• Welcome package in the Mini bar upon arrival (soft drinks and water)
• Wi-Fi is available in the room and lobby. gymnasium, restaurants, and pool 
• Taxes and tips

Important Information: Above inclusions are subject to change at any time without prior notice. Groups & other restrictions may apply. Details of inclusions can be requested by guests upon check in.
Applicable Dates:
Booking Dates: 17 May 2025 to 23 Dec 2027
Travel Dates: 24 Dec 2025 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Restaurants
    El Nopal
    International buffet restaurant, open for breakfast, lunch, and dinner. 
     
    Il Palco 
    Italian a la carte restaurant, open for dinner.
     
    Bamboo 
    Oriental a la carte restaurant, open for dinner.
     
    Xul Ha
    Mayan a la carte restaurant, open for dinner.
     
    In addition, guests are able to enjoy, at no additional charge, the restaurants at the sister resort Viva Wyndham Maya:
     
    La Terraza 
    International buffet restaurant, open for breakfast, lunch, and dinner.
     
    Hacienda Don Diego
    Mexican a la carte restaurant, open for dinner.
     
    Portofino
    A la carte restaurant with Mediterranean cuisine, open for dinner.
     
    Miramare
    Italian pizza and pasta a la carte restaurant, open for dinner.
     
    Viva Café
    Fusion a la carte restaurant with an international and modern cuisine, open for dinner.
On-Site Amenities
  • Beauty shop/salon
  • Bell staff/porter
  • Business center
  • Concierge desk
  • Continental breakfast†
  • Currency exchange
  • Exercise gym
  • Exterior corridors
  • Jacuzzi
  • Lunch served in restaurant
  • Beauty shop/salon
  • Bell staff/porter
  • Business center
  • Concierge desk
  • Continental breakfast†
  • Currency exchange
  • Exercise gym
  • Exterior corridors
  • Jacuzzi
  • Lunch served in restaurant
  • Meeting rooms†
  • Onsite laundry
  • Outdoor pool
  • Photocopy center
  • Restaurant
  • Sauna
  • Transportation†
  • Wakeup service
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center
  • Copier
  • Fax Machine

† Fees may apply

On-Site Recreation
  • General †
    • Windsurfing
    • Introductory dive lessons
    • Boogie boards
    • Gymnasium with trainer
    • Water aerobics
    • Table tennis
    • Bocce ball on the beach

  • Kayaking †
  • Pool
  • Sauna †
  • Steam bath †
  • Tennis court †
  • Volleyball †
Off-Site Attraction
  • Akumal
  • Cancun
  • Cozumel
  • Puerto Morelos
  • Tulum

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6673 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful Mexico trip…

    Everything in our vacations was perfect. Great Hotel, beautiful Beach, very kind staff, delicious food. If you need good Gym advice ask Fernando in the Hotel Gym. He is a good Coach and kindly helped us with many other questions.

    Dec 31, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Terrible food experience

    Terrible food. Please avoid staying at this hotel unless they fully revise feeding approach of the guests. I have never stayed anywhere over the world in a place with worse food. Chef doesn't know how to cook. I could cook better and more tasty food from the same ingredients he had. We were 3 families for a 1 week holidays. Half of our relatives had stomach issues... I am attaching a screen shot of my review on booking as well.

    Dec 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best stay ever

    First off, great service (room, food, Fiesta, employees) the food is delicious. Varies of activities for adults and kids. Vivito's club is a 10/10 for children. Many activities planned. Here are the vivito's club members; Marilu, Janet, Sehem, Emiliano, Julia and more. They always wear smiles, even when kids are hyperexcited. From Azteca you have access to the hotel Maya. It offers great activities like; trapèze, catamaran and more! Azteca is more relaxed with less People. They offer the best kids show at 20h30 and the most AMAZING adulte shows everyday at 21h30. DO NOT MISS THIS HOTEL NO REGRETS. YOU WILL LOVE IT. THANK YOU FOR MY AMAZING STAYING AT THIS HOTEL AZTECA AND TO THE TEAM!

    Dec 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Bliss escape

    A wonderful getaway for me and my friends! The resort has everything you need and endless experiences to enjoy. The staff are incredibly kind and always ready to help. Perfect place to switch off and relax!

    Dec 30, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    An amazing vacations

    I very like this club, it’s the perfect mix between fun and calm ! The place is very secure and restaurants are delious !!!

    Dec 30, 2025
Hotel Advisories
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.89 Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319