General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating5734 reviews
Puerto Vallarta Flamingos
Very good service from enployees. Family friendly environment. They have Free activities for kids and adults including paddle boarding classes, san castle activity, excercise classss in the pool, etc. Overall worth our money.
Amazing pools and great service/hospitality, especially from Fidel Padilla. Highly recommend visiting. Fair warning, the elevators are slow and the cafe/marketplace is overpriced, so you may want to make a quick trip to Walmart by taxi when you arrive.
We have traveled to Puerto Vallarta several times; this time was exceptional due to our concierge, Bertha Gonzalez. She was excellent! She went over and beyond each and every time we had questions or needed help. She helped with EVERYTHING no matter what. She never pointed us to anyone else she just jumped up and did it! We were planning to go to Cabo next year but due to the excelkent service provided we may instead return to this resort in Puerto Vallarta. Thank You Bertha!!!!
We had a fabulous week here. Fidel Padilla made sure we had everything e needed at the pool. Diego took care of us the minute we walked in the lobby. Octovio and Ignacio made sure our drinks were always full. Paola kept our room nice and clean and she and the staff even prepared a special birthday surprise. The shows and activities are lots of fun.
Fidel was excellent the entire week. Each day he made sure we had plenty of beverages! Fidel also made sure we had fresh towels and was always quick to bring us anything we asked for. Thanks Fidel for a great week!